The bathroom smelled like sewage and the smell spread across the room (no. 7). The beds mattresses sunk. The price (USD 85) was too high for this hotel.

The bathroom smelled like sewage and the smell spread across the room (no. 7). The beds mattresses sunk. The price (USD 85) was too high for this hotel.

Truely enjoyed the hotel, the staff and the location. Excellent place to stay to see everything in town.

Truely enjoyed the hotel, the staff and the location. Excellent place to stay to see everything in town.

Hotel is very nice, great location near the Basilica of Saint Francis, and the staff is very friendly!

Hotel is very nice, great location near the Basilica of Saint Francis, and the staff is very friendly!

Hotels.com is deceitful in trying to resolve the fact that as an American citizen I am not allowed entry into Italy. They claim to call the hotel, but are never able to do that. I tell them to email and apparently no one responds to them. Never do business with Hotels.com

Hotels.com is deceitful in trying to resolve the fact that as an American citizen I am not allowed entry into Italy. They claim to call the hotel, but are never able to do that. I tell them to email and apparently no one responds to them. Never do business with Hotels.com

First off no one was there to meet me for check in. I never received an email with check in instructions I had to call inn keeper. Then my family was placed in a a 2 room unit and one room had no air con or fan. The worst was the sewer gas was coming up from the shower drain making entire unit smell like a sewer. Owner said it wasn’t their fault it was the age of the building . Since owner was off site we could not ask for a refund or change of rooms. In USA this is a code violation and it would have been shut down. Very unhappy with response from owner and would warn all travelers to stay away from hazardous building. The situation could have been resolved with a call to a plumber. This owner has no concerns for their paying guests.

First off no one was there to meet me for check in. I never received an email with check in instructions I had to call inn keeper. Then my family was placed in a a 2 room unit and one room had no air con or fan. The worst was the sewer gas was coming up from the shower drain making entire unit smell like a sewer. Owner said it wasn’t their fault it was the age of the building . Since owner was off site we could not ask for a refund or change of rooms. In USA this is a code violation and it would have been shut down. Very unhappy with response from owner and would warn all travelers to stay away from hazardous building. The situation could have been resolved with a call to a plumber. This owner has no concerns for their paying guests.

too hot no air conditioning and room too small and bathroom

too hot no air conditioning and room too small and bathroom

The location is unbeatable, close to the basilica, short, but uphill, walk to the other sites. Staff was kind and helpful. The rooms are pretty straight forward, bed and a bathroom. but exactly as presented on their site. Beds were comfortable, sheets and towels new and clean. I could not be happier

The location is unbeatable, close to the basilica, short, but uphill, walk to the other sites. Staff was kind and helpful. The rooms are pretty straight forward, bed and a bathroom. but exactly as presented on their site. Beds were comfortable, sheets and towels new and clean. I could not be happier

Great staff, good location. Unfortunately the room was not so clean in fact the bathroom was bad...

Great staff, good location. Unfortunately the room was not so clean in fact the bathroom was bad...

Very friendly and the breakfast was excellent. Great location.

Very friendly and the breakfast was excellent. Great location.

Wonderful stay. We got in late and everything was prepared. Love the location. The breakfast was great and the staff was very friendly.

Wonderful stay. We got in late and everything was prepared. Love the location. The breakfast was great and the staff was very friendly.

Last minute they cancelled my reservation. I had to make another booking. One of the reasons I booked the hotel was because there were good reviews about the breakfast, but on the day I was there, they didn’t prepared it, although I had already paid for it, and I didn’t get a reimbursement.

Last minute they cancelled my reservation. I had to make another booking. One of the reasons I booked the hotel was because there were good reviews about the breakfast, but on the day I was there, they didn’t prepared it, although I had already paid for it, and I didn’t get a reimbursement.

Friendly staff and great location. Great option to stay in Assisi.

Friendly staff and great location. Great option to stay in Assisi.

Great location and ambience

Great location and ambience

Very nice hotel in a great location! The staff was very friendly and had a lot of helpful information about the city. The hotel was very secure, and had great breakfast as well. I will definitely wear there again if I venture back to Assisi!

Very nice hotel in a great location! The staff was very friendly and had a lot of helpful information about the city. The hotel was very secure, and had great breakfast as well. I will definitely wear there again if I venture back to Assisi!

Grazie Paolo for making our stay with you so wonderful. Your hotel and rooms are clean and comfortable. Your breakfast was plentiful and delicious. Your attention to detail is outstanding. Thank you for all your recommendations and guidance. You made us feel like family. Grazie and we will surely come back again.

Grazie Paolo for making our stay with you so wonderful. Your hotel and rooms are clean and comfortable. Your breakfast was plentiful and delicious. Your attention to detail is outstanding. Thank you for all your recommendations and guidance. You made us feel like family. Grazie and we will surely come back again.

Lovely! Take a cab from the train station... it’s Assisi! It was a lovely stay! Lovely breakfast!

Lovely! Take a cab from the train station... it’s Assisi! It was a lovely stay! Lovely breakfast!