loved the place till got food poisoning and was in my room on toliet till i got home

Really nice

Really nice

Staff is exceptional. Almost everyone is polite, professional and they always welcome you with a simile. Structure is large and well organized overall but a few things could be improved. Great choice of food but the quality is not great. It does feel a bit like "dishes for the masses" and it can be tasteless or not properly cooked.

We had a memorable stay at the resort recently. The rooms, staff, and facilities were to standard and well maintained. The staff were helpful to our child's dietary requirements and timings. I want to callout a few people, Soufiyane (F&B Manager), Mariam, Zainab (main restaurant), Ahmed (Chef) for making sure our son was well fed. We were very pleased with the common areas (pools, bars & common areas) the range of activities for adults and kids.

We had a memorable stay at the resort recently. The rooms, staff, and facilities were to standard and well maintained. The staff were helpful to our child's dietary requirements and timings. I want to callout a few people, Soufiyane (F&B Manager), Mariam, Zainab (main restaurant), Ahmed (Chef) for making sure our son was well fed. We were very pleased with the common areas (pools, bars & common areas) the range of activities for adults and kids.

Staff is exceptional. Almost everyone is polite, professional and they always welcome you with a simile. Structure is large and well organized overall but a few things could be improved. Great choice of food but the quality is not great. It does feel a bit like "dishes for the masses" and it can be tasteless or not properly cooked.

They should stop guests reserving sun beds before they go to bed and clear all towels at least once a week at say 06:45 hrs, this would stop the silliness of sun bed wars.

They should stop guests reserving sun beds before they go to bed and clear all towels at least once a week at say 06:45 hrs, this would stop the silliness of sun bed wars.

Excellent

Excellent

Food was awful, my friend got food poisoning. Service was poor, lots of attitude over anything we asked, no help at all and took 2 hours to give us a room even though we arrived after check in.

Food was awful, my friend got food poisoning. Service was poor, lots of attitude over anything we asked, no help at all and took 2 hours to give us a room even though we arrived after check in.

Great property, and food. had a great time and will come back!

Great property, and food. had a great time and will come back!

Stay was amazing at this beautiful property. Staff is the key highlight, amazing people who take good care of the guests.

Stay was amazing at this beautiful property. Staff is the key highlight, amazing people who take good care of the guests.

Just got back from a 7day stay at Riu palace lovely place. Only bad thing to say about it is not a lot of options of food for vegetarians as my wife struggled.

Just got back from a 7day stay at Riu palace lovely place. Only bad thing to say about it is not a lot of options of food for vegetarians as my wife struggled.

Great style and really friendly staff

Great style and really friendly staff

I had so much fun at the hotel. It was just amazing. First time in Morocco and the hotel was just great. The food was exceptional. A lot of options very healthy very clean. The pool was amazing the staff just great thank you.

I had so much fun at the hotel. It was just amazing. First time in Morocco and the hotel was just great. The food was exceptional. A lot of options very healthy very clean. The pool was amazing the staff just great thank you.

The aesthetics were great. The lobby and 24hr hour bar was nice. It was wasn’t much to do at the resort honestly. I’ve been to other Rui locations and they always have a lot to do. Also no one is warns you of the cats. It’s sooooo many cats just roaming around. Especially at the restaurants they come in so if you aren’t a fan of cats i wouldn’t suggest you staying here. The spa was great! Must try Hamman massage. There wasn’t much food options. I went out to other restaurants outside of the resort to eat. The restaurants would not open until 7:30pm-10:30pm, there was only one restaurant available for breakfast between 7:30am-10:30am then for lunch 12:30-3:30pm. There was one girl at the front desk she was VERY helpful. She gave me someone who was able to take me on excursions.

The aesthetics were great. The lobby and 24hr hour bar was nice. It was wasn’t much to do at the resort honestly. I’ve been to other Rui locations and they always have a lot to do. Also no one is warns you of the cats. It’s sooooo many cats just roaming around. Especially at the restaurants they come in so if you aren’t a fan of cats i wouldn’t suggest you staying here. The spa was great! Must try Hamman massage. There wasn’t much food options. I went out to other restaurants outside of the resort to eat. The restaurants would not open until 7:30pm-10:30pm, there was only one restaurant available for breakfast between 7:30am-10:30am then for lunch 12:30-3:30pm. There was one girl at the front desk she was VERY helpful. She gave me someone who was able to take me on excursions.

The property is very aesthetically pleasing and beautiful to take pictures however the facilities and catering are much more 3*/4* level. I did 4 nights and that was more than enough, the food options are limited and repetitive. Our room was a good size however had to complain about ants and dirty bed sheets. No iron or steamer is provided. The swimming pools are clean however only one is heated. It was OK for a short break but I wouldn’t be visiting again.

The property is very aesthetically pleasing and beautiful to take pictures however the facilities and catering are much more 3*/4* level. I did 4 nights and that was more than enough, the food options are limited and repetitive. Our room was a good size however had to complain about ants and dirty bed sheets. No iron or steamer is provided. The swimming pools are clean however only one is heated. It was OK for a short break but I wouldn’t be visiting again.

I definitely recommend this hotel, everything was perfect

I definitely recommend this hotel, everything was perfect

Beautiful

Beautiful

We really enjoyed our stay as a couple with a 4 month old baby. All the staff welcomed our son so warmly and really looked after us. We’d been assigned a ground floor room on arrival which we didn’t feel was suitable for us as we wanted the patio doors open at night for air flow so we were kindly moved. The buffets are brilliant with a great selection to suit all preferences and dietary requirements. The restaurants were ok but were essentially the same as the buffet and I found them restrictive as a vegan (Musk & Krystal). We didn’t manage to try the steak restaurant as it oddly wasn’t open whilst we were there. The hotel could have more toilets near the pool area and the beach area could be made more inviting as some of the other hotel beaches looks much nicer in comparison.