Great!

Great!

Nice area close to major cities, nice atmosphere.

Nice area close to major cities, nice atmosphere.

Super unprofessional, not ADA compliant, horrible reception.

Super unprofessional, not ADA compliant, horrible reception.

The location of the hotel is ideal, everything is nearby (center, beach, nice café's etc.). Unfortunately, the hygiene and service were very disappointing. Most staff we encountered were unfriendly. In addition, the room was very small and unclean. Also, the entrance to the shower room is extremely small. If you are a little fuller you will have difficulty getting through. We had booked a room for two people, but we only received one towel. And what was also added in the mornings, is that a group of flies guards the food for breakfasts.

The location of the hotel is ideal, everything is nearby (center, beach, nice café's etc.). Unfortunately, the hygiene and service were very disappointing. Most staff we encountered were unfriendly. In addition, the room was very small and unclean. Also, the entrance to the shower room is extremely small. If you are a little fuller you will have difficulty getting through. We had booked a room for two people, but we only received one towel. And what was also added in the mornings, is that a group of flies guards the food for breakfasts.

The staff of the Ibis Mohammedia hotel are excellent. I appreciate their prompt service and willingness to accommodate my family. Are standard room was okay. It resembled a dorm room. The furniture is okay. I would like two chairs instead of one, and a hot water kettle. The woman who cleaned the room was excellent. I truly appreciate her work. The bathroom shower did have mold however, and I think this is an issue with the management more than the housekeeping. We never ate at the restaurant. At night they convert a portion of the room into a nightclub, but the whole place reeks of cigarette smoke. The area around the hotel has a Marjane across the street, so we generally had breakfast in our room. Also, there plenty of good options within walking distance.

The staff of the Ibis Mohammedia hotel are excellent. I appreciate their prompt service and willingness to accommodate my family. Are standard room was okay. It resembled a dorm room. The furniture is okay. I would like two chairs instead of one, and a hot water kettle. The woman who cleaned the room was excellent. I truly appreciate her work. The bathroom shower did have mold however, and I think this is an issue with the management more than the housekeeping. We never ate at the restaurant. At night they convert a portion of the room into a nightclub, but the whole place reeks of cigarette smoke. The area around the hotel has a Marjane across the street, so we generally had breakfast in our room. Also, there plenty of good options within walking distance.

The property is clean and so are the rooms.

The property is clean and so are the rooms.

It's very clean and has good service all round. It's about 15 mims walk from the beach

It's very clean and has good service all round. It's about 15 mims walk from the beach

In attempting to book Ibis in Casablanca thru Expedia, I tried to filter the properties by "Ibis". This hotel came up first in the list and I did not realize it was NOT the hotel in Casablanca. After booking I realized the error and tried to get (thru Expedia) the booking refunded. The hotel held to their non-refundable policy so I never stayed at a hotel I never intended to visit. Obviously my money is more important to that property than reasonable customer service.

In attempting to book Ibis in Casablanca thru Expedia, I tried to filter the properties by "Ibis". This hotel came up first in the list and I did not realize it was NOT the hotel in Casablanca. After booking I realized the error and tried to get (thru Expedia) the booking refunded. The hotel held to their non-refundable policy so I never stayed at a hotel I never intended to visit. Obviously my money is more important to that property than reasonable customer service.

Our stay was okay, the warm welcoming by the front desk lady was amazing, the guy at the door help us with everything luggage, parking, directions to places we want to visit etc... But the biggest problem was in the room the ac doesn't cool enough, was very hot outside so we need to have the room cold and when we cameback to the room was very warm, we call to the front desk and she sent us the maintenance person he said was nothing wrong with the ac equipment..but that it will be the colder that we can get at the hotel. It is set up like that. So why they advertise air conditioning in room when the feeling is a fan air... Bad experience... I don't think we ever will comeback to this hotel..

Our stay was okay, the warm welcoming by the front desk lady was amazing, the guy at the door help us with everything luggage, parking, directions to places we want to visit etc... But the biggest problem was in the room the ac doesn't cool enough, was very hot outside so we need to have the room cold and when we cameback to the room was very warm, we call to the front desk and she sent us the maintenance person he said was nothing wrong with the ac equipment..but that it will be the colder that we can get at the hotel. It is set up like that. So why they advertise air conditioning in room when the feeling is a fan air... Bad experience... I don't think we ever will comeback to this hotel..

nice

emplacement extra

emplacement extra

Amazing period at the hotel

Amazing period at the hotel

Really I want to thank Mr.Mahadi whose in reception center give us all support and a good warm welcome from his side .

Really I want to thank Mr.Mahadi whose in reception center give us all support and a good warm welcome from his side .

Super clean, fantastic Customer service even in the current climate ( covid), staff are very helpful and willing to go extra mile to contribute to the comfort of my stay . HAMZA the morning restaurant manager and FATAH the evening restaurant manager are the best service managers I come across in my life. Well done team and I wish you all the best . Youssef EL Mahi

Good hotel at Good location

The staff was very friendly and welcoming from the front desk to the room service !!! Room was clean and organized!!! World class customer service experience!!! Keep up the great work!!!

Best customer service ever. This women helped me several times through my stay , i even stayed and Extra night And late checkout bc i didn’t want to leave. Give that girl a raise !

Helpful & kind staff, comfortable beds, clean rooms & an excellent location. Can’t complain.A great value for money.