Hotel service is excellent. Just the washroom itself a bit old. Location is very convenient as well.

Everything is good except some of the staff are not very friendly and unprofessional. When we arrived early in the morning, we understood early check-in is not available unless we pay day use rate. We therefore did some quick fresh up and organized our luggage’s bit. However, the staff pushed us and made us a bad day. She even said we could not leave the small luggage and seems she thought we wasted her time in waiting for us in decluttering. We spent like 10-min only for using the washroom and fresh up and it doesn’t make sense to refuse this. I was surprised and felt angry when she said I couldn’t leave the small luggage and asked for a reason. She then said okay! I don’t want to bother to complain but I hope things not the culture of Japanese. I have been travelled to Japan for so many times and probably she is stressed or sth which I feel bad for her too. We were so tired after the long red eye flight and we just want to use the washroom to fresh up a bit and organize 1-2 pieces of small luggages, out of a total of 5 pieces.

Everything is good except some of the staff are not very friendly and unprofessional. When we arrived early in the morning, we understood early check-in is not available unless we pay day use rate. We therefore did some quick fresh up and organized our luggage’s bit. However, the staff pushed us and made us a bad day. She even said we could not leave the small luggage and seems she thought we wasted her time in waiting for us in decluttering. We spent like 10-min only for using the washroom and fresh up and it doesn’t make sense to refuse this. I was surprised and felt angry when she said I couldn’t leave the small luggage and asked for a reason. She then said okay! I don’t want to bother to complain but I hope things not the culture of Japanese. I have been travelled to Japan for so many times and probably she is stressed or sth which I feel bad for her too. We were so tired after the long red eye flight and we just want to use the washroom to fresh up a bit and organize 1-2 pieces of small luggages, out of a total of 5 pieces.

We stayed at this hotel for three nights before heading to Kyoto and Osaka, and then returned for an additional two nights after our trip. The room was extremely small, with barely enough space to open a suitcase. During our first stay, we thought the hotel was quite decent. However, our experience at Richmond Premier Kyoto set a much higher standard. In comparison, this hotel felt like a three-star at best. The amenities were of lower quality, and the "happy hour" was underwhelming, with a limited selection of drinks. The only snacks provided were basic items like cheap crackers, small chocolates, and cheese wrapped in candy wrappers. We had been spoiled by the parfaits, variety of snacks, and extensive drink options at Richmond Premier. If it’s your first time in Tokyo, I wouldn’t recommend this hotel. It’s a bit of a walk to the nearest subway station, and the underground paths are confusing and maze-like, which could be frustrating for newcomers. Once you’re familiar with the area, however, the location is actually quite convenient and within walking distance of several subway lines.

We stayed at this hotel for three nights before heading to Kyoto and Osaka, and then returned for an additional two nights after our trip. The room was extremely small, with barely enough space to open a suitcase. During our first stay, we thought the hotel was quite decent. However, our experience at Richmond Premier Kyoto set a much higher standard. In comparison, this hotel felt like a three-star at best. The amenities were of lower quality, and the "happy hour" was underwhelming, with a limited selection of drinks. The only snacks provided were basic items like cheap crackers, small chocolates, and cheese wrapped in candy wrappers. We had been spoiled by the parfaits, variety of snacks, and extensive drink options at Richmond Premier. If it’s your first time in Tokyo, I wouldn’t recommend this hotel. It’s a bit of a walk to the nearest subway station, and the underground paths are confusing and maze-like, which could be frustrating for newcomers. Once you’re familiar with the area, however, the location is actually quite convenient and within walking distance of several subway lines.

Great hotel. Very close to metro. The area is business oriented but the price is good for the service.

Hotel is situated next to Shinodome JR station, walking distance to Ginza, lots of restaurants around the area.

Great hotel. Very close to metro. The area is business oriented but the price is good for the service.