poor roomservice regarding snacks at arrival in the afternoon as the kitchen does not open before 20.30

poor roomservice regarding snacks at arrival in the afternoon as the kitchen does not open before 20.30

Great option in Zaragoza. Wonderful location, nice area, and the staff is friendly and always willing to please. One thing I would like though is for the gym to open earlier, as 9:00am is already work time.

Great option in Zaragoza. Wonderful location, nice area, and the staff is friendly and always willing to please. One thing I would like though is for the gym to open earlier, as 9:00am is already work time.

F

F

Excellent hotel in a very nice area of Zaragoza

Excellent hotel in a very nice area of Zaragoza

Hotel near University. Set up more for conventions and such. Limited things to do that you can walk to. The main attractions of the city and dining, etc are about a 15 minute drive away.

Hotel near University. Set up more for conventions and such. Limited things to do that you can walk to. The main attractions of the city and dining, etc are about a 15 minute drive away.

Rooms very comfortable and modern. Staff on reception very helpful

Rooms very comfortable and modern. Staff on reception very helpful

Very slow front desk…

Very slow front desk…

Overall outstanding. Except for the pool area. Handle to get inside the pool was lose and unsteady. Jacuzzi was not warm enough to enjoy it and the wooden floor needs repair and replacements. Looks old and unkept

Overall outstanding. Except for the pool area. Handle to get inside the pool was lose and unsteady. Jacuzzi was not warm enough to enjoy it and the wooden floor needs repair and replacements. Looks old and unkept

Beautiful hotel and rooms. Very kind personnel. Close to downtown.

Great Hotel, Customer Service, The AC was not the stronger item... We slept with open windows.... Nice breeze

Great Hotel, Customer Service, The AC was not the stronger item... We slept with open windows.... Nice breeze

Hotel nice, but poor restaurant service as it didn't serve until 8.30pm

Hotel nice, but poor restaurant service as it didn't serve until 8.30pm

the hotel was in the outskirts of the city center. it took about 20 minutes by cab to see the monuments and the tapas spots. the room itself was large and consisted of a separate closet area, living room and bedroom but there were water spots on cups, the bathroom (although large) was dark and the flooring was just slabs of marble laid down on the foundation, so if you weren't careful the tiles of the flooring moved :( my husband and I were just grateful it was just us and not the children. the staff in lobby was very kind but the restaurant staff was very irritable.

the hotel was in the outskirts of the city center. it took about 20 minutes by cab to see the monuments and the tapas spots. the room itself was large and consisted of a separate closet area, living room and bedroom but there were water spots on cups, the bathroom (although large) was dark and the flooring was just slabs of marble laid down on the foundation, so if you weren't careful the tiles of the flooring moved :( my husband and I were just grateful it was just us and not the children. the staff in lobby was very kind but the restaurant staff was very irritable.

No coffee, poor mattress, the room had no decor. Could hear flush from other rooms

I stay here every time I visit Zaragoza, at least once a year. Still very happy with the quality and service. Rooms are spacious with very comfortable beds. Location suits me perfectly although note it is outside the centre of the city. No complaints.

I stay here every time I visit Zaragoza, at least once a year. Still very happy with the quality and service. Rooms are spacious with very comfortable beds. Location suits me perfectly although note it is outside the centre of the city. No complaints.

Great staff made our stay very easy and enjoyable. We loved Zaragoza.

The hotel was simply amazing. We love our room, all the amenities, even use room service which was great. The breakfast was also phenomenal and great and helpful staff when we asked for local information during our trip

The hotel was simply amazing. We love our room, all the amenities, even use room service which was great. The breakfast was also phenomenal and great and helpful staff when we asked for local information during our trip

This hotel prides itself in its chic design. The crossover point is when chic design eclipses usefulness and comfort. I believe this hotel crosses that line. Loads of bits and bobs to give a high class feel, but you do something pretty basic like visit the loo ... you find the cheapest and thinest toilet paper imaginable!!

This hotel prides itself in its chic design. The crossover point is when chic design eclipses usefulness and comfort. I believe this hotel crosses that line. Loads of bits and bobs to give a high class feel, but you do something pretty basic like visit the loo ... you find the cheapest and thinest toilet paper imaginable!!

Always my preferred hotel in Zaragoza. Friendly, modern and great location. Rooms starting to need a little more maintenance but everything still in good condition. I'm sure I'll be back again in 2018