We arrived early and were told check in wasn't until after 2 which was fine. We filled out all paperwork and went to lunch. Once we returned after 4 some of our rooms were still not ready and we did not receive all rooms until after 6. No apologies for the inconvenience, nothing. The rooms are very outdated. The water in the sink ran all night because it was too difficult to turn off. The rooms are very small.

We arrived early and were told check in wasn't until after 2 which was fine. We filled out all paperwork and went to lunch. Once we returned after 4 some of our rooms were still not ready and we did not receive all rooms until after 6. No apologies for the inconvenience, nothing. The rooms are very outdated. The water in the sink ran all night because it was too difficult to turn off. The rooms are very small.

The breakfast was awesome. The location couldn't be better. The staff were really friendly and helpful. A perfect view of the sea from the swimming pool.

The breakfast was awesome. The location couldn't be better. The staff were really friendly and helpful. A perfect view of the sea from the swimming pool.

Room was dirty upon arrival. The shower soapdish (glass) was broken and almost fell and shattered on the floor. Potentially very dangerous. When we asked for a room change, they did not honor it and only sent a housekeeper to re-clean. Moreover, the staff was unprofessional and charged an extra excessive fee (unnecessary) for a situation that was not my fault. On the other hand, the internet wi-fi was strong and consistent and the breakfast was good. I have visited João Pessoa several times and have I have stayed in various hotels--all of them were good/great except for Netuanah Praia. Spend the few extra reais, dollars, pesos, or euros and stay somewhere else. There are so many other better options in JP.

Room was dirty upon arrival. The shower soapdish (glass) was broken and almost fell and shattered on the floor. Potentially very dangerous. When we asked for a room change, they did not honor it and only sent a housekeeper to re-clean. Moreover, the staff was unprofessional and charged an extra excessive fee (unnecessary) for a situation that was not my fault. On the other hand, the internet wi-fi was strong and consistent and the breakfast was good. I have visited João Pessoa several times and have I have stayed in various hotels--all of them were good/great except for Netuanah Praia. Spend the few extra reais, dollars, pesos, or euros and stay somewhere else. There are so many other better options in JP.