Everything was great, the staff was friendly, the ambiance is amazing and relaxing, we had an issue checking in- it took almost an hour to do so but the ladies at the desk were very professional and patient and did their best to help us get our rooms situated.

Everything was great, the staff was friendly, the ambiance is amazing and relaxing, we had an issue checking in- it took almost an hour to do so but the ladies at the desk were very professional and patient and did their best to help us get our rooms situated.

This is more toward management. First, the check in was terrible. We had a four delay on our flight and all we wanted to do is check in quickly, go to our room and change clothes to salvage the lost day. We had to provide extensive information, download an app (per family member) and provide more information. It was close to an hour check in! We were provide one key card for a family of four and you had fight the door scanner to our room to open. The biggest issue was that this hotel was more of nightclub/concert at night than a hotel. Every night the music was blasting to provide to the outdoor party and guest (mainly non hotel guests). We could not sleep til 2am because that's when the party ended. Call me old, but try to sleep when there is poor sound insulation in your room, music blaring and young people screaming is brutal!

This is more toward management. First, the check in was terrible. We had a four delay on our flight and all we wanted to do is check in quickly, go to our room and change clothes to salvage the lost day. We had to provide extensive information, download an app (per family member) and provide more information. It was close to an hour check in! We were provide one key card for a family of four and you had fight the door scanner to our room to open. The biggest issue was that this hotel was more of nightclub/concert at night than a hotel. Every night the music was blasting to provide to the outdoor party and guest (mainly non hotel guests). We could not sleep til 2am because that's when the party ended. Call me old, but try to sleep when there is poor sound insulation in your room, music blaring and young people screaming is brutal!

The wait time for the room (checking in) 2 1/2 hours . The AC of the room did not cold the room . The staff was friendly, nice .- Oh breakfast w/ o coffee because not electricity for the coffee maker

The wait time for the room (checking in) 2 1/2 hours . The AC of the room did not cold the room . The staff was friendly, nice .- Oh breakfast w/ o coffee because not electricity for the coffee maker

I enjoyed en extremely fun and relaxing week at Selina! Everyone is so nice, I’m sad to say goodbye to them all. They make you feel like you are just hanging out with friends during your stay here. Shoutout to Vicki and Jesus! You guys rock! Easy access to the town via Tuk Tuk but it’s so beautiful you probably won’t want to leave!

I enjoyed en extremely fun and relaxing week at Selina! Everyone is so nice, I’m sad to say goodbye to them all. They make you feel like you are just hanging out with friends during your stay here. Shoutout to Vicki and Jesus! You guys rock! Easy access to the town via Tuk Tuk but it’s so beautiful you probably won’t want to leave!

I really liked that the staff was cheerful and so helpful

I really liked that the staff was cheerful and so helpful