We arrived at the property with suitcases to find our room was up 4 flights of stairs. The receptionist took our name and reservation number and just walked off up the stairs (didn’t indicate for us to follow) then looked back. We followed him all the way to the room and he opened a key safe next to the door and handed me a key and just said ok and walked off. There was no information given about the property which later caused quite a problem. We headed out into Blackpool which was only a couple minuite walk to central peer and enjoyed our night. On returning to the hotel the door was locked and a key pad was to be used to get in. We knocked on the door serval times as we had not been given a code for the door at any time but no one answered. There was 3 numbers on the door for checkin so we rang all 3 without an answer. About 15 minuites later one of the numbers rang us back and after taking some details was able to give us the code for the front door so we could get in. When checking out there was no information on how to do this and no one at the property to ask so we had to look around and post our key through a letterbox on the wall.

We arrived at the property with suitcases to find our room was up 4 flights of stairs. The receptionist took our name and reservation number and just walked off up the stairs (didn’t indicate for us to follow) then looked back. We followed him all the way to the room and he opened a key safe next to the door and handed me a key and just said ok and walked off. There was no information given about the property which later caused quite a problem. We headed out into Blackpool which was only a couple minuite walk to central peer and enjoyed our night. On returning to the hotel the door was locked and a key pad was to be used to get in. We knocked on the door serval times as we had not been given a code for the door at any time but no one answered. There was 3 numbers on the door for checkin so we rang all 3 without an answer. About 15 minuites later one of the numbers rang us back and after taking some details was able to give us the code for the front door so we could get in. When checking out there was no information on how to do this and no one at the property to ask so we had to look around and post our key through a letterbox on the wall.

Really enjoyed our stay

Really enjoyed our stay

To be fair it was excellent for the price! OYO did phone me before I checked in which is amazing! I stay at a lot of hotels and never get a courtesy call so thank you OYO I’ve reviewed this hotel up soon on my youtube channel Russell dant

To be fair it was excellent for the price! OYO did phone me before I checked in which is amazing! I stay at a lot of hotels and never get a courtesy call so thank you OYO I’ve reviewed this hotel up soon on my youtube channel Russell dant

We had a fantastic stay, the staff was very polite and helpful. The room was clean and tidy, tea coffee milk and sugar was provided. Also clean towels and soap. We will definitely be coming back again.

Attached are some of the problems / issues very frustrating and annoying in the room I was given to sleep in all night. How would you feel when you have to stay in a room where there is visible poo on the toilet walls, blood stains on the curtain, room smelly of smoke and weed, mould in the shower, very dusty room and wardrobe, windows cannot be shut etc. I am not able to attach all the pictures due to the size

Attached are some of the problems / issues very frustrating and annoying in the room I was given to sleep in all night. How would you feel when you have to stay in a room where there is visible poo on the toilet walls, blood stains on the curtain, room smelly of smoke and weed, mould in the shower, very dusty room and wardrobe, windows cannot be shut etc. I am not able to attach all the pictures due to the size

We had a fantastic stay, the staff was very polite and helpful. The room was clean and tidy, tea coffee milk and sugar was provided. Also clean towels and soap. We will definitely be coming back again.

The hotel was amazing and very clean and the staff were very helpful and would stay there again

The hotel was amazing and very clean and the staff were very helpful and would stay there again

Really helpful team who dealt with the last minute circumstances wonderfully.

Really helpful team who dealt with the last minute circumstances wonderfully.

This place needs a lot of work! Smells of mould! Whole room was shocking from blood on my pillows to sweat & urine! Walls are discoloured! Toilet makes loud noises! Guests smoke weed! And worst of all fire alarm is faulty which work us all up at 6am in the morning! The owners are lovely but instead of having flashy cars you need to put money in to this hotel!

This place needs a lot of work! Smells of mould! Whole room was shocking from blood on my pillows to sweat & urine! Walls are discoloured! Toilet makes loud noises! Guests smoke weed! And worst of all fire alarm is faulty which work us all up at 6am in the morning! The owners are lovely but instead of having flashy cars you need to put money in to this hotel!

The rooms were clean and tidy as expected from the photographs. However upon arrival the entrance room was extremely untidy with left over food, bikes, paper, mattress covering the floor and in the middle of the room thete was a bucket catching water. We didnt expect much given the price but the smell and condition on arrival was off putting..

The rooms were clean and tidy as expected from the photographs. However upon arrival the entrance room was extremely untidy with left over food, bikes, paper, mattress covering the floor and in the middle of the room thete was a bucket catching water. We didnt expect much given the price but the smell and condition on arrival was off putting..

The staff of the hotel where quite useful.especially the manger. But the hotel need a huge renovation to accommodate people. The noise there was horrendous i couldn’t sleep

The staff of the hotel where quite useful.especially the manger. But the hotel need a huge renovation to accommodate people. The noise there was horrendous i couldn’t sleep

The room was dark and smelly only one light worked and likewise the beside the bed aswell there was a hole in floor covered over by carpet,ridiculous price of £50 for one night is disgraceful not worth anything at all

The room was dark and smelly only one light worked and likewise the beside the bed aswell there was a hole in floor covered over by carpet,ridiculous price of £50 for one night is disgraceful not worth anything at all

The room was fine and did the job but when we arrived to check in there was nobody present to let us in but a note to call a number to get instructions. We all had little to no signal in Blackpool so it took a few tries for the call to go through and the text they send with instructions didn’t come through for nearly an hour and we had nowhere to go with all our luggage. I think it’d be better if the instructions to check in are sent over ahead of the trip so you know what to do on arrival rather than waiting for instructions after arrival

The room was fine and did the job but when we arrived to check in there was nobody present to let us in but a note to call a number to get instructions. We all had little to no signal in Blackpool so it took a few tries for the call to go through and the text they send with instructions didn’t come through for nearly an hour and we had nowhere to go with all our luggage. I think it’d be better if the instructions to check in are sent over ahead of the trip so you know what to do on arrival rather than waiting for instructions after arrival

we came to stay at this hotel yesterday for one night we arrived at the hotel and upon arrival… there was no one there so called your business where we explained that I was disabled and needed to park close we were told to go in and someone would help us I went to the door which was locked, the windows were covered up as if it was closed down a Asian gentleman then looked through a tiny part of the window and came out to us he got us to park on the street which I wasn’t happy with as it had double yellow lines we went inside, the place looked abandoned on the inside he took us up to our room which was on the 4th floor and had no lift so I had to struggle up the stairs we opened our bedroom door from a key he got out of a safety deposit box outside our room, upon entering the room, there was a strong Oder the floor was stained, you could tell it hadn’t been cleaned, staining on the bedding and the toilet smelled horrendous.. There was no light bulbs in any of the lights, the place was falling apart.. the bed had a dirty mattress also, 100% AVOID! This place As we just left 5 mins after we arrived

we came to stay at this hotel yesterday for one night we arrived at the hotel and upon arrival… there was no one there so called your business where we explained that I was disabled and needed to park close we were told to go in and someone would help us I went to the door which was locked, the windows were covered up as if it was closed down a Asian gentleman then looked through a tiny part of the window and came out to us he got us to park on the street which I wasn’t happy with as it had double yellow lines we went inside, the place looked abandoned on the inside he took us up to our room which was on the 4th floor and had no lift so I had to struggle up the stairs we opened our bedroom door from a key he got out of a safety deposit box outside our room, upon entering the room, there was a strong Oder the floor was stained, you could tell it hadn’t been cleaned, staining on the bedding and the toilet smelled horrendous.. There was no light bulbs in any of the lights, the place was falling apart.. the bed had a dirty mattress also, 100% AVOID! This place As we just left 5 mins after we arrived

There was no one to greet you or help with luggage, could hear everything and everyone in the building, mattress was so uncomfortable the view was terrible

There was no one to greet you or help with luggage, could hear everything and everyone in the building, mattress was so uncomfortable the view was terrible

So turned up called the mobile number on the door no answer for 2 rings ! No greet just given passcodes over the phone to get in ! Get to our room to find used water bottle. And dirt on the bathroom window a broken toilet seat no door on the shower and no hot water from The shower or hot water tap !

So turned up called the mobile number on the door no answer for 2 rings ! No greet just given passcodes over the phone to get in ! Get to our room to find used water bottle. And dirt on the bathroom window a broken toilet seat no door on the shower and no hot water from The shower or hot water tap !

Very enjoyable stay at a hotel about 5 minutes walk from the South Pier

Very enjoyable stay at a hotel about 5 minutes walk from the South Pier