Staff were outstanding. Property was beautiful.

Staff were outstanding. Property was beautiful.

Nun Assisi is a very special property in a quaint town. The entire experience was first class.

Nun Assisi is a very special property in a quaint town. The entire experience was first class.

The temperature this summer in Italy has been in the 90s and this should be no surprise this hotel. When we checked in to room #7, we were asked for our preference in room temperature, which was 20 degrees (C) and our host confirmed this was possible. Two hours later the thermostat registered the same as when we entered (25 C). I called the desk, and they said give it time. 4 hours after check-in it was still at 25. I asked for assistance. They sent a technician which reported the room was working fine. Really? When we returned after dinner at 10 pm, the room was at 25 C. I believe the hotel knew that 20 C was never possible due to their inadequate AC system, but they never disclosed this. The room was not comfortable for sleeping, and if I knew this at check-in I would have left and chosen another hotel. Since I prepaid the room on Hotel.com they could not offer a refund. I had a bad night of sleep because the room was too hot. In fact, in the morning, when it was 75 degrees outside, the thermostat was still at 25 C. The property is beautiful, but I also wish their Hotel.com description accurately described the Spa Suites, which can be on two floors with a steep staircase. The bed and bathroom upstairs and the living space downstairs. I am disappointed that the hotel is not prepared for summer heat, and since I have been traveling in Italy all month, this is the first hotel with an AC problem. So, if you plan to visit in the summer, pick a different place.

The temperature this summer in Italy has been in the 90s and this should be no surprise this hotel. When we checked in to room #7, we were asked for our preference in room temperature, which was 20 degrees (C) and our host confirmed this was possible. Two hours later the thermostat registered the same as when we entered (25 C). I called the desk, and they said give it time. 4 hours after check-in it was still at 25. I asked for assistance. They sent a technician which reported the room was working fine. Really? When we returned after dinner at 10 pm, the room was at 25 C. I believe the hotel knew that 20 C was never possible due to their inadequate AC system, but they never disclosed this. The room was not comfortable for sleeping, and if I knew this at check-in I would have left and chosen another hotel. Since I prepaid the room on Hotel.com they could not offer a refund. I had a bad night of sleep because the room was too hot. In fact, in the morning, when it was 75 degrees outside, the thermostat was still at 25 C. The property is beautiful, but I also wish their Hotel.com description accurately described the Spa Suites, which can be on two floors with a steep staircase. The bed and bathroom upstairs and the living space downstairs. I am disappointed that the hotel is not prepared for summer heat, and since I have been traveling in Italy all month, this is the first hotel with an AC problem. So, if you plan to visit in the summer, pick a different place.

The property is stunning in a perfect simplistic manner. Set in a spectacular Umbrian hill top town, the views, the aesthetics, the friendliness of the staff could not be any better.

The property is stunning in a perfect simplistic manner. Set in a spectacular Umbrian hill top town, the views, the aesthetics, the friendliness of the staff could not be any better.

Sublimely designed property both on the decor, the garden and the fantastic spa. The staff was professional and yet personable which is not easy to accomplish. Divine breakfast daily and dinner at their restaurant Benedikto.

Sublimely designed property both on the decor, the garden and the fantastic spa. The staff was professional and yet personable which is not easy to accomplish. Divine breakfast daily and dinner at their restaurant Benedikto.

Price High , service very bad

Price High , service very bad

We could not ask for more. Nun Relais&Spa is the real peaceful place in the hearth of Assisi, from where you can easily discover the old historical center just walking. Everything is just perfect, from the phone call to reserve the Spa access with Roberta to the warmest welcome we could ever had with Elisa. The barman(whose name I forgot to ask) prepared for us an incredible signature cocktail. We chose a Deluxe and we were surprised by a huge balcony overlooking Rocca Maggiore. Time at the Nun Spa was the best pampering moment of the day. Breakfast is so rich and served in a beautiful room with unique floral touch. The doorman who took care of our luggages was so accurate and gentle. The saddest part was leaving but we will definitely be back.

We could not ask for more. Nun Relais&Spa is the real peaceful place in the hearth of Assisi, from where you can easily discover the old historical center just walking. Everything is just perfect, from the phone call to reserve the Spa access with Roberta to the warmest welcome we could ever had with Elisa. The barman(whose name I forgot to ask) prepared for us an incredible signature cocktail. We chose a Deluxe and we were surprised by a huge balcony overlooking Rocca Maggiore. Time at the Nun Spa was the best pampering moment of the day. Breakfast is so rich and served in a beautiful room with unique floral touch. The doorman who took care of our luggages was so accurate and gentle. The saddest part was leaving but we will definitely be back.

Best hotel ever

Best hotel ever

Loved the spa❤️

Loved the spa❤️

This is the perfect place to stay specially the service, every person was extremally nice. Beautiful place, great breakfast and the SPA is one of the best in the world.

This is the perfect place to stay specially the service, every person was extremally nice. Beautiful place, great breakfast and the SPA is one of the best in the world.

A flawless experience in a truly outstanding luxury hotel and spa. Fascinating structure (it's a former monastery), kind and effective staff, beatiful views from the restaurant terrace, and a unique spa nested in the remains of a roman thermae. To top it all, Assisi is a cultural and architectonic gem.

A flawless experience in a truly outstanding luxury hotel and spa. Fascinating structure (it's a former monastery), kind and effective staff, beatiful views from the restaurant terrace, and a unique spa nested in the remains of a roman thermae. To top it all, Assisi is a cultural and architectonic gem.

Best spa ever!

Best spa ever!

Beautiful boutique hotel! Staffs are helpful. Nice room, great breakfast!

Fantastic hotel with a beautiful spa and restaurant. Great service and location. A real oasis

Excellent hotel with a fresh and delicious daily breakfast, spectacular spa and fantastic staff.

Excellent hotel with a fresh and delicious daily breakfast, spectacular spa and fantastic staff.

The Nun Relais is an exceptional hotel. The attention to detail was extraordinary and the staff were extremely helpful and welcoming. The quiet location at the top of Assisi was just what we wanted, and we very much enjoyed the beautiful gardens of lavender and rosemary. We will recommend this hotel to all our friends!

Excellent hotel, wonderful staff. Can wait to go back!

Excellent hotel, wonderful staff. Can wait to go back!

Very nice hotel with good service . Only thing they don’t have swimming pool. Everything is good.