Room was not as clean as it should have been, and the pool entrance from lobby was closed for most of the day due to painting. The day after it was raining ...

Great place to stay

Great place to stay

The pool area with swim up bar was fantastic, the staff was wonderful and the restaurant was great. Free parking was an added bonus and the location to the old downtown restaurants was very convenient. The surrounding scenery was simply stunning. I would highly recommend this hotel.

The pool area with swim up bar was fantastic, the staff was wonderful and the restaurant was great. Free parking was an added bonus and the location to the old downtown restaurants was very convenient. The surrounding scenery was simply stunning. I would highly recommend this hotel.

I’ve stayed at this hotel multiple times. Really good.

I’ve stayed at this hotel multiple times. Really good.

Receptionist’s attendance quality should be improved.

Receptionist’s attendance quality should be improved.

Our experience was satisfatory, but with few inconvenients, unfortunately. By coincidence guests for a wedding party were hoosted at the same weekend and we can define them as noisy and loud. During the wedding, that was a day that we'd trouble finding a parking place at the hotel because all the wedding's guests were using the hotel parking. The only request that we made at breakfast, a "tapioca" with turkey breast and cheese, came with ham. Guests on the top of our room were noisy and we'd to call the reception to interfere. Only at our third day we were informed that towels for beach and pool were avaliable at the reception. The room had the bed made and towels changed but not the bathroom carpet. Staff is there to help, butni wouldn't define them as friendly, specially the lady at the reception when we arrived. Was an ok experience, but we won't come back with our family as planned before.

Our experience was satisfatory, but with few inconvenients, unfortunately. By coincidence guests for a wedding party were hoosted at the same weekend and we can define them as noisy and loud. During the wedding, that was a day that we'd trouble finding a parking place at the hotel because all the wedding's guests were using the hotel parking. The only request that we made at breakfast, a "tapioca" with turkey breast and cheese, came with ham. Guests on the top of our room were noisy and we'd to call the reception to interfere. Only at our third day we were informed that towels for beach and pool were avaliable at the reception. The room had the bed made and towels changed but not the bathroom carpet. Staff is there to help, butni wouldn't define them as friendly, specially the lady at the reception when we arrived. Was an ok experience, but we won't come back with our family as planned before.

Wonderful place

Wonderful place

Great place They could be more accommodating in restraunt

Great place They could be more accommodating in restraunt

An amazing resort with great facilities and very friendly staff. It’s in a greta location in Ilhabela close to Centro, and about 15 minutes from the balsa crossing. The rooms are clean and spacious, and the suite we stayed in was beautiful with great amenities.

An amazing resort with great facilities and very friendly staff. It’s in a greta location in Ilhabela close to Centro, and about 15 minutes from the balsa crossing. The rooms are clean and spacious, and the suite we stayed in was beautiful with great amenities.

Amazing room, great location, great pool. Staff were a little stressed and rude at times but great food and overall experience

Amazing room, great location, great pool. Staff were a little stressed and rude at times but great food and overall experience

Excellent! Great staff! Everything that we were expecting for a resort of this level. It's worthy to mention that we've received a bottle of Brut Champagne because of a small issue on the bathroom door. As a recommendation to the hotel, I would like to say two things. First, put a water cooler on the gym room and also and an upgrade on the gym equipment. Would be nice to see that on my next visit.

Excellent! Great staff! Everything that we were expecting for a resort of this level. It's worthy to mention that we've received a bottle of Brut Champagne because of a small issue on the bathroom door. As a recommendation to the hotel, I would like to say two things. First, put a water cooler on the gym room and also and an upgrade on the gym equipment. Would be nice to see that on my next visit.

This place it great. I have been coming since I was a kid and it’s always awesome.

This place it great. I have been coming since I was a kid and it’s always awesome.

I stayed at this hotel for my wedding along with most of my wedding guests. The hotel itself is impeccable. The staff are all friendly and helpful. They were able to hold a private dinner for us and our guests as a “welcome dinner”. The food and service was spectacular. Everyone had a great time. The staff was very accommodating, moving rooms for those in need, one person needed a more handicap accessible room, another requiring a single room for a longer stay. The location is perfect, right across the street from Pier 151 Eventos, within walking distance to the downtown pier where there are many shops and restaurants. Also a short drive or a lengthier but manageable walk to some beautiful beaches and waterfall hiking trails. I highly recommend this hotel to anyone staying in Brazil. A trip to Ilhabela is definitely worth your while.

I stayed at this hotel for my wedding along with most of my wedding guests. The hotel itself is impeccable. The staff are all friendly and helpful. They were able to hold a private dinner for us and our guests as a “welcome dinner”. The food and service was spectacular. Everyone had a great time. The staff was very accommodating, moving rooms for those in need, one person needed a more handicap accessible room, another requiring a single room for a longer stay. The location is perfect, right across the street from Pier 151 Eventos, within walking distance to the downtown pier where there are many shops and restaurants. Also a short drive or a lengthier but manageable walk to some beautiful beaches and waterfall hiking trails. I highly recommend this hotel to anyone staying in Brazil. A trip to Ilhabela is definitely worth your while.

Everything was fantastic! I really recommend this place!

Everything was fantastic! I really recommend this place!

I was given a sparkling wine because it was my honeymoon. The hotel is overrated, they overcharge for the room, half of what they charge would be a fair rate.

This was a good hotel with a great breakfast. The room was a little worn although of a good standard. It was conveniently located and had a very cool. Swimming pool. We had a good stay and the staff were very friendly, even helping us to our room with our luggage.

This was a good hotel with a great breakfast. The room was a little worn although of a good standard. It was conveniently located and had a very cool. Swimming pool. We had a good stay and the staff were very friendly, even helping us to our room with our luggage.

Hotel overall was fantastic. Service good and friendly. The rooms we were allocated were however not in keeping with the excellence of the rest of the hotel and were only functional, but clean. Overall a very good visit.

Hotel overall was fantastic. Service good and friendly. The rooms we were allocated were however not in keeping with the excellence of the rest of the hotel and were only functional, but clean. Overall a very good visit.