Buffet breakfast and dinner was grea English speaking receptionist was great and allowed me to move rooms Room was relatively clean

Good

Good

Very nice hotel.a I was very impressed and satisfied thank you

Very nice hotel.a I was very impressed and satisfied thank you

The room service was horrible because I was discriminated. The complimentary continental buffet food was bad. Too much salt and burnt steak. The gym didn't have towels, tvs, or a remote. The ATM machine has a 14 percent markup on transactions. The room didn't have towels, a microwave or refrigerator. And they don't have a pool. The front of the hotel is filthy.

The room service was horrible because I was discriminated. The complimentary continental buffet food was bad. Too much salt and burnt steak. The gym didn't have towels, tvs, or a remote. The ATM machine has a 14 percent markup on transactions. The room didn't have towels, a microwave or refrigerator. And they don't have a pool. The front of the hotel is filthy.

There for Carnival. It was the PERFECT place to Stay! I plan on going back and Hope to stay in the same Hotel!

There for Carnival. It was the PERFECT place to Stay! I plan on going back and Hope to stay in the same Hotel!

My personal experience was ok for the time that I was there. Above all the hang ups one could have with this hotel I can comfortably say it’s perfect for anyone traveling to Rio for carnaval like I was. This hotel has a lot of room for improvement, but I’d say my stay was okay!

My personal experience was ok for the time that I was there. Above all the hang ups one could have with this hotel I can comfortably say it’s perfect for anyone traveling to Rio for carnaval like I was. This hotel has a lot of room for improvement, but I’d say my stay was okay!

The room was cleaned but the bathroom was not really there were small flying insects. I don’t think they change bed sheets we stayed a whole week. And I didn’t know the water was not for free I went to plenty hotel they gave water for free everyday

The room was cleaned but the bathroom was not really there were small flying insects. I don’t think they change bed sheets we stayed a whole week. And I didn’t know the water was not for free I went to plenty hotel they gave water for free everyday

Bom. Atende as expectativas.

Bom. Atende as expectativas.

Whomever categorized this hotel as 4 starts needs to be fired, 2 stars at best…..Elevators malfunctioned, no lighting in hallways, need a flaslight to find room number…. Room was infested with crawling and flying insects…. Horrible experience, will definitely never return.

Whomever categorized this hotel as 4 starts needs to be fired, 2 stars at best…..Elevators malfunctioned, no lighting in hallways, need a flaslight to find room number…. Room was infested with crawling and flying insects…. Horrible experience, will definitely never return.

Internett was not function at night...

We liked that there was secure parking for our car. The size of the room was sufficient. There were several places to eat around the area. Most of the staff was friendly. Some were quite rude. The language barrier was periodically an issue. Only some of the staff spoke English and Spanish. When you call reception or room service they never answered. You have to go speak to the reception desk in person. We stayed at the hotel 7 days and the breakfast was the same every single day. The internet was super spotty. There was no refrigerator in the room or hair dryer. I asked for a hair dryer and it never arrived. When I asked again hours later, they said they must have all been borrowed. There was only two regular sheets on the bed and the bottom sheet kept coming off. There was no blanket or comforter. The lighting in the room was horrible. It made it very difficult to see.

Internett was not function at night...

We liked that there was secure parking for our car. The size of the room was sufficient. There were several places to eat around the area. Most of the staff was friendly. Some were quite rude. The language barrier was periodically an issue. Only some of the staff spoke English and Spanish. When you call reception or room service they never answered. You have to go speak to the reception desk in person. We stayed at the hotel 7 days and the breakfast was the same every single day. The internet was super spotty. There was no refrigerator in the room or hair dryer. I asked for a hair dryer and it never arrived. When I asked again hours later, they said they must have all been borrowed. There was only two regular sheets on the bed and the bottom sheet kept coming off. There was no blanket or comforter. The lighting in the room was horrible. It made it very difficult to see.

The area is the worse in Rio. The beds were dirty. Even semen on the couch. Management didn’t tried at all to help. Hotels.com Did not protect me at all. All in all, the worse hotel experience I’ve ever had.

The area is the worse in Rio. The beds were dirty. Even semen on the couch. Management didn’t tried at all to help. Hotels.com Did not protect me at all. All in all, the worse hotel experience I’ve ever had.

Boutique hotel close to the harbour and walking distance to dining areas and a few sightseeing spots

Boutique hotel close to the harbour and walking distance to dining areas and a few sightseeing spots

The property is conveniently located, very clean and nice but the service and internet needs improvement. We asked for additional linen and towels and it took them hours to bring them. I know they were fully booked but it shouldn’t have taken that long. The internet was super slow. We were on the 10th floor.

The property is conveniently located, very clean and nice but the service and internet needs improvement. We asked for additional linen and towels and it took them hours to bring them. I know they were fully booked but it shouldn’t have taken that long. The internet was super slow. We were on the 10th floor.

The hotel is horrible DIRTY and in the furniture is mostly destroyed

The hotel is horrible DIRTY and in the furniture is mostly destroyed

The staff are amazing.

The staff are amazing.

No Wi-Fi. They say there is wifi, but it doesn’t work. Totally useless.