Amazing hotel, conveniently located..

Amazing hotel, conveniently located..

Ice facilities and Easy access to tram and metro plus parking makes it the best option for staying in Lyon

Ice facilities and Easy access to tram and metro plus parking makes it the best option for staying in Lyon

Very clean and comfortable rooms. Front desk was always busy and difficult to get information from representatives.

Very clean and comfortable rooms. Front desk was always busy and difficult to get information from representatives.

Just minutes to the city center by tram, good location, quality service, steps away to the mall and 14 euros a night parking space. It deserves 5 stars.

Just minutes to the city center by tram, good location, quality service, steps away to the mall and 14 euros a night parking space. It deserves 5 stars.

Great place to stay

Great place to stay

Helpful to have safe parking with reasonable rates associated with our hotel stay. Very walkable area with the navette just outside the hotel to take into the city center as a fun way to travel, or one could walk along the river. If you like shopping the hotel is located in the Confluence which has lots of stores. However I thought the restaurant choices and their hours at the Confluence could be greatly improved.

Helpful to have safe parking with reasonable rates associated with our hotel stay. Very walkable area with the navette just outside the hotel to take into the city center as a fun way to travel, or one could walk along the river. If you like shopping the hotel is located in the Confluence which has lots of stores. However I thought the restaurant choices and their hours at the Confluence could be greatly improved.

I book executive room and accidentally have to open standard room upfront because they say can’t do extra bed for third person for room that can stay 3 people !? That’s fine for me but the executive room and standard room is completely same. So why call executive !!? And also far far away from everything in Lyon

I book executive room and accidentally have to open standard room upfront because they say can’t do extra bed for third person for room that can stay 3 people !? That’s fine for me but the executive room and standard room is completely same. So why call executive !!? And also far far away from everything in Lyon

Good, clean hotel right next door to the mall.

Good, clean hotel right next door to the mall.

Although not central, easy parking, shopping, great for our dog, river view and walks. Would stay again.

Although not central, easy parking, shopping, great for our dog, river view and walks. Would stay again.

everything was perfect besides one of the 2 elevators did not work, resulting in long waiting times and multiple stops to reach the desired platform...

everything was perfect besides one of the 2 elevators did not work, resulting in long waiting times and multiple stops to reach the desired platform...

The location was great and the rooms were really nice.

The location was great and the rooms were really nice.

Very nice and clean hotel. 15 min from everything but easy to get to. Hotel seems pretty new, spacious, has everything you need. Clean, nice bathroom, comfy bed. The service at the restaurant is crappy, I suggest going to the shopping mall that’s a five min walk. The restaurant is expensive and the service is slow.

Very nice and clean hotel. 15 min from everything but easy to get to. Hotel seems pretty new, spacious, has everything you need. Clean, nice bathroom, comfy bed. The service at the restaurant is crappy, I suggest going to the shopping mall that’s a five min walk. The restaurant is expensive and the service is slow.

Shower had mold! The room was very loud, it felt like the windows were open when they weren't. The a/c didn't work. Overall a disappointment of hotel.

Shower had mold! The room was very loud, it felt like the windows were open when they weren't. The a/c didn't work. Overall a disappointment of hotel.

Love the property but the AC didn’t properly and the room was hot.

Love the property but the AC didn’t properly and the room was hot.

Despite the fact that the hotel is fine and the location is wonderful, I had a bad experience with the check. At first they made a deposit for €300 more than what on my reservation price. I did not put any problem. when I checked out they did not give me the final invoice because the printer was not working, they told me that they would send it to me by mail wich they did't do. I couldn't wait because of my train, but when I wrote to them to email my invoice they said I had two breakfasts, that we did not have... and now I'm supposed to wait for my bank to refunded the rest of the deposit. Never before I had experience something like that... Dommage 😔

Despite the fact that the hotel is fine and the location is wonderful, I had a bad experience with the check. At first they made a deposit for €300 more than what on my reservation price. I did not put any problem. when I checked out they did not give me the final invoice because the printer was not working, they told me that they would send it to me by mail wich they did't do. I couldn't wait because of my train, but when I wrote to them to email my invoice they said I had two breakfasts, that we did not have... and now I'm supposed to wait for my bank to refunded the rest of the deposit. Never before I had experience something like that... Dommage 😔

The air conditioner wasn’t working, hotel staff brought us a fan and told us to open the window. Noise outside won’t let us sleep. Needless to say that it ruined our stay at Lyon.

The air conditioner wasn’t working, hotel staff brought us a fan and told us to open the window. Noise outside won’t let us sleep. Needless to say that it ruined our stay at Lyon.