Had booked 3 standard rooms for 3 nights, but the Resort upgraded us and put us together in one block that consisted of a suite, a luxury room and a standard room. Over-all, it was an okayish experience. Were unable to view all the proper listing of all the channels on TV (luxury room) and inspite of informing the Resort, nothing was done till we checked out. Also, one of the A/C's were not cooling properly. Property has been refurbished (taken over by Royal Orchid Hotels Group about 4 months ago), so it's relatively clean, but a little more detail to cleanliness could make this place even better. Restaurant not all that great for Goan food, Indian food is fine (probably a result of the chef's preference). Breakfast was quite good though. The staff are an asset and are polite and do their best to please the guest. This was a huge positive for the Resort. A vehicle is required to get to any place, although, the beach is a 5min walk and is part of the 20km long beach stetch of South Goa. Quite a few decent food joints available within a short distance from the hotel, but just a couple of beach shacks within walking distance where open. As mentioned earlier, if mobile, quite a few shacks will be found further away. In a nut-shell, it was an okay to good 3 nights stop-over. And value for money.

Had booked 3 standard rooms for 3 nights, but the Resort upgraded us and put us together in one block that consisted of a suite, a luxury room and a standard room. Over-all, it was an okayish experience. Were unable to view all the proper listing of all the channels on TV (luxury room) and inspite of informing the Resort, nothing was done till we checked out. Also, one of the A/C's were not cooling properly. Property has been refurbished (taken over by Royal Orchid Hotels Group about 4 months ago), so it's relatively clean, but a little more detail to cleanliness could make this place even better. Restaurant not all that great for Goan food, Indian food is fine (probably a result of the chef's preference). Breakfast was quite good though. The staff are an asset and are polite and do their best to please the guest. This was a huge positive for the Resort. A vehicle is required to get to any place, although, the beach is a 5min walk and is part of the 20km long beach stetch of South Goa. Quite a few decent food joints available within a short distance from the hotel, but just a couple of beach shacks within walking distance where open. As mentioned earlier, if mobile, quite a few shacks will be found further away. In a nut-shell, it was an okay to good 3 nights stop-over. And value for money.

Recently stayed. Problems with taxi, firstly it did not come to collect us from airport as arranged by the hotel, waited for 1.5 hours after an 18 hour journey, took airport taxi which cost 780 rupee, fixed price, well organised....hotel taxi asked for 2000 rupee !!!!!. Hotel a bit isolated, Same taxi company demanding 700 rupee for 10 minute ride to Benaulim, should only be 200 - 250. On return to airport had to use hotel taxi, as our pre-arranged local driver cancelled last minute due to that he was afraid of threats & repercusions. Like wise the local beach shacks are afraid of this hotel taxi mafia, as they have had threats & reprisals in the past. Anyway now forced to use the hotel taxi to take us to the airport. The car has been parked in the sun all day, and was like an oven. The driver refused to put the air conditioning on....in the end I had to get out of the car, to breath, and refused to get in it until it had cooled down. The driver then shouted at me for the next 20 minutes,,,not impressed !! Until I mentioned that I would take it up with Royal Orchid head office, which I shall.....this needs to be urgently addressed. Hotel staff overall very friendly, although more training and consistency is needed in housekeeping, bar,.and food. Daryll was very efficient and professional. So are the girls on the front desk. Clearly more training is needed otherwise could be a great hotel.......and sort out that taxi company ASAP linked to your hotel.

Recently stayed. Problems with taxi, firstly it did not come to collect us from airport as arranged by the hotel, waited for 1.5 hours after an 18 hour journey, took airport taxi which cost 780 rupee, fixed price, well organised....hotel taxi asked for 2000 rupee !!!!!. Hotel a bit isolated, Same taxi company demanding 700 rupee for 10 minute ride to Benaulim, should only be 200 - 250. On return to airport had to use hotel taxi, as our pre-arranged local driver cancelled last minute due to that he was afraid of threats & repercusions. Like wise the local beach shacks are afraid of this hotel taxi mafia, as they have had threats & reprisals in the past. Anyway now forced to use the hotel taxi to take us to the airport. The car has been parked in the sun all day, and was like an oven. The driver refused to put the air conditioning on....in the end I had to get out of the car, to breath, and refused to get in it until it had cooled down. The driver then shouted at me for the next 20 minutes,,,not impressed !! Until I mentioned that I would take it up with Royal Orchid head office, which I shall.....this needs to be urgently addressed. Hotel staff overall very friendly, although more training and consistency is needed in housekeeping, bar,.and food. Daryll was very efficient and professional. So are the girls on the front desk. Clearly more training is needed otherwise could be a great hotel.......and sort out that taxi company ASAP linked to your hotel.