Was very convenient location. Pool was very small for a large hotel, hair dryer too hot.

When I booked I chose a room with a balcony and that was not what I got. It was relatively clean and the breakfast was good.

When I booked I chose a room with a balcony and that was not what I got. It was relatively clean and the breakfast was good.

Overall the hotel is ok but definitely not 5*. The communal areas are pretty shabby, as are some aspects of the room, and there is very little atmosphere. We also had to ask for our coffee pods to be refreshed every day. On the plus side the location is great, the building is historically interesting and the staff were friendly.

Overall the hotel is ok but definitely not 5*. The communal areas are pretty shabby, as are some aspects of the room, and there is very little atmosphere. We also had to ask for our coffee pods to be refreshed every day. On the plus side the location is great, the building is historically interesting and the staff were friendly.

Great location and great staff. Poorly maintained. Very small pool which is not clean. No towels at the pool until1130! Room and bathroom need refurbishment now. AC very noisy. Breakfast is very limited and definitely not 5-star. Parking is 20 euros per day which is ok for the location. I have been coming to Cascais for several years but will avoid it going forward. Overcrowded and overpriced. There are so many better alternatives.

Great location and great staff. Poorly maintained. Very small pool which is not clean. No towels at the pool until1130! Room and bathroom need refurbishment now. AC very noisy. Breakfast is very limited and definitely not 5-star. Parking is 20 euros per day which is ok for the location. I have been coming to Cascais for several years but will avoid it going forward. Overcrowded and overpriced. There are so many better alternatives.

Only spent 1 night, but wish it was two! Great location and views.

Only spent 1 night, but wish it was two! Great location and views.

Did not receive vip gift, service was poor, long wait for coffee and breakfast. Poor signs to where things were. Room cleaned but no towels left had to ask for towels. Told later! Not a 5 star accommodation

Did not receive vip gift, service was poor, long wait for coffee and breakfast. Poor signs to where things were. Room cleaned but no towels left had to ask for towels. Told later! Not a 5 star accommodation

You are inside of actual castle. Absolutely beautiful location. Staff friendly and amazing. I’ll be back

You are inside of actual castle. Absolutely beautiful location. Staff friendly and amazing. I’ll be back

Beautiful hotel in an amazing location. I will return!

Beautiful hotel in an amazing location. I will return!

Location was awesome, hotel was excellent.

Location was awesome, hotel was excellent.

Excellent hotel all round. Staff always cheerful and helpful. Quirky hotel within a castle. Short walk to town.

Excellent hotel all round. Staff always cheerful and helpful. Quirky hotel within a castle. Short walk to town.

the staff at this hotel were exceptional. My son left his mobile phone in the back of an Uber on the way out on Saturday evening and the staff (Sara and the main manager) were very helpful in tracking down the Uber driver and securing his phone back. i cannot fault the staff. Very accommodating and helpful.

the staff at this hotel were exceptional. My son left his mobile phone in the back of an Uber on the way out on Saturday evening and the staff (Sara and the main manager) were very helpful in tracking down the Uber driver and securing his phone back. i cannot fault the staff. Very accommodating and helpful.

Amazing stay. Love artwork throughout hotel and grounds. Such an unusual location inside a fortress. Great breakfast.

Amazing stay. Love artwork throughout hotel and grounds. Such an unusual location inside a fortress. Great breakfast.

Great hotel close to Downtown and the marina .

Great hotel close to Downtown and the marina .

The calm spaces within the hotel, the friendly staff and the whole art atmosphere. I like the breakfast on the terrace overlooking the marina and also the outside pool.

This is an amazing property built within a fortress and palace of the late King of Portugal. The rooms, facing a beautiful view of the water, look onto a marina with shops and restaurants. During the evening DJ music can be heard from the marina up to 2 am which can affect sleeping conditions. There are two very nice pools which added a lot of value to my experience. The outdoor pool is a bit of walk up some stairs but the ocean and grassy area around the pool is very nice. Unfortunately, there was no pool services outdoors where used towels and dishware sat. It was hard to find a clean towel. As a five star property , I expected the bed comfort to match the rating. Unfortunately, it did not. The mattress was soft and bouncy and needed replacement. My back hurt getting up every morning and that affected my overall experience. The hotel provides a wide array of food for breakfast including fresh squeezed juices, made to order coffee drinks, pastries , breads, meats, cheeses, vegetables and made to order eggs and omelettes. As a gluten free eater, there was no pastries to choose from and the small amount of bread they provided was packaged in plastic and not very good. I really enjoyed the location being close to town but away from the hustle and bustle of the touristy town of Cascais. There is a very nice walking and biking path from the hotel that overlooks the ocean. The art district that surrounds the hotel adds a lot of value and interest to the property.

The calm spaces within the hotel, the friendly staff and the whole art atmosphere. I like the breakfast on the terrace overlooking the marina and also the outside pool.

This is an amazing property built within a fortress and palace of the late King of Portugal. The rooms, facing a beautiful view of the water, look onto a marina with shops and restaurants. During the evening DJ music can be heard from the marina up to 2 am which can affect sleeping conditions. There are two very nice pools which added a lot of value to my experience. The outdoor pool is a bit of walk up some stairs but the ocean and grassy area around the pool is very nice. Unfortunately, there was no pool services outdoors where used towels and dishware sat. It was hard to find a clean towel. As a five star property , I expected the bed comfort to match the rating. Unfortunately, it did not. The mattress was soft and bouncy and needed replacement. My back hurt getting up every morning and that affected my overall experience. The hotel provides a wide array of food for breakfast including fresh squeezed juices, made to order coffee drinks, pastries , breads, meats, cheeses, vegetables and made to order eggs and omelettes. As a gluten free eater, there was no pastries to choose from and the small amount of bread they provided was packaged in plastic and not very good. I really enjoyed the location being close to town but away from the hustle and bustle of the touristy town of Cascais. There is a very nice walking and biking path from the hotel that overlooks the ocean. The art district that surrounds the hotel adds a lot of value and interest to the property.

Both pools very nice Though access to outdoor pool quite a walk

Both pools very nice Though access to outdoor pool quite a walk

Overall good location. We had a room with the window to the Marina. Time by time the music was little bit loud so that you could here it in the room. Not a big problem but in case of a five star you would expect more comfort.