The staff downgraded my room I had reserved because I booked thru hotels.com. The front desk person did NOT honor what I had paid. I had booked and paid for the night 20 days prior my stay. I do not recommend anyone staying there. The staff suggested NOT to use hotels.com to book in the future in order so I won't get the room bumped to one bed instead of double beds.

The staff downgraded my room I had reserved because I booked thru hotels.com. The front desk person did NOT honor what I had paid. I had booked and paid for the night 20 days prior my stay. I do not recommend anyone staying there. The staff suggested NOT to use hotels.com to book in the future in order so I won't get the room bumped to one bed instead of double beds.

Stay was nice room and hallway had a spicy smell. Room was not cleaned well. Rooms multiple hairs in bathroom.

Stay was nice room and hallway had a spicy smell. Room was not cleaned well. Rooms multiple hairs in bathroom.

The room was ok , just the couch needs to get replaced because it has one stains but besides it was ok.

The room was ok , just the couch needs to get replaced because it has one stains but besides it was ok.

Location & Convenience to my meeting,

Location & Convenience to my meeting,

First time at this hotel and the AC wasn’t working, barely any air coming out. Carpets were dirty and front desk wasn’t there half of the time. Necessity made us book again and they CANCELED our stay without ANY notification. The only way we found out was because we wanted to upgrade our room. We got no apology OR explanation as to why we had our PREPAID stay canceled. Now we are l left last minute to find a hotel during a completely booked up weekend throughout the town.

First time at this hotel and the AC wasn’t working, barely any air coming out. Carpets were dirty and front desk wasn’t there half of the time. Necessity made us book again and they CANCELED our stay without ANY notification. The only way we found out was because we wanted to upgrade our room. We got no apology OR explanation as to why we had our PREPAID stay canceled. Now we are l left last minute to find a hotel during a completely booked up weekend throughout the town.

Nice big room. Very quiet and clean. Bed was very comfortable. Will be back.

Nice big room. Very quiet and clean. Bed was very comfortable. Will be back.

Everyone was very nice and welcoming, our room was clean and our stay was wonderful even though it was short! Thank you guys!!

Everyone was very nice and welcoming, our room was clean and our stay was wonderful even though it was short! Thank you guys!!

I liked the cat

I liked the cat

We booked rooms with two queens. But upon arrival were rudely told that our reservation was for king beds and it was our fault... it was clear the hotel was busy and their process was old and didnt own up to the fact that they messed up. I pulled up my reservation and showed the agent our booking. He saw that we were correct and then proceeded to say we should have booked directly with them not through Expedia because their old tech doesnt sync well. We were on a business trip with grown men and we all had to sleep together. Annoying for sure. Beyond that I wish i could say the place was up to par but every category was below reasonable expectation. Room were run down, breakfast was horrible, weird rules around food, and dusty/dirty place.

We booked rooms with two queens. But upon arrival were rudely told that our reservation was for king beds and it was our fault... it was clear the hotel was busy and their process was old and didnt own up to the fact that they messed up. I pulled up my reservation and showed the agent our booking. He saw that we were correct and then proceeded to say we should have booked directly with them not through Expedia because their old tech doesnt sync well. We were on a business trip with grown men and we all had to sleep together. Annoying for sure. Beyond that I wish i could say the place was up to par but every category was below reasonable expectation. Room were run down, breakfast was horrible, weird rules around food, and dusty/dirty place.

room lock, 30 minutes for lockout and we were inside the room

room lock, 30 minutes for lockout and we were inside the room

Great customer service

Great customer service

The management went above and beyond to assist to make my trip comfortable

The management went above and beyond to assist to make my trip comfortable

I should not be charged. The first room didn’t have cable tv, microwave wasn’t working and it didn’t have an iron board nor laundry bag. Then e got moved to another room and had to take a Cold shower,

I reserved a room with 2 queens bed but was given a room with 1 king bed. When asking for the room to be corrected I was told it could be but it would be on the 2nd floor. Then was told that the elevator was not working correctly. I was traveling with my 82 year old mother and carring all our luggage up and down stairs was not an option for me.

I reserved a room with 2 queens bed but was given a room with 1 king bed. When asking for the room to be corrected I was told it could be but it would be on the 2nd floor. Then was told that the elevator was not working correctly. I was traveling with my 82 year old mother and carring all our luggage up and down stairs was not an option for me.

TV and phone didn’t work in first room. Hook on back of bathroom door was broken off. 2nd room smelled of cigarette smoke and tv wouldn’t change from VH1. Curtain at AC unit was supposed to be white but was black. Used keurig pod in tray at coffee machine. Desk chair covering had peeled off.

Service was good but hallway floors were dirty, the air conditioner was loud and when you flushed the toilet it made a loud and long squeaking noise

Service was good but hallway floors were dirty, the air conditioner was loud and when you flushed the toilet it made a loud and long squeaking noise

Comfortable stay but missed out on Cinnamon Rolls for Breakfast - they were NOT offered at this location ;(.

Very friendly staff we enjoyed our visit thank you !