Hard to figure out the AC and settled on window 😔

Hard to figure out the AC and settled on window 😔

What you expect from 3 star hotel and more. Rooms are clean. Entrance area need to be refurnished. Breakfast is good. Wi fi in the rooms doesn't work too well, works excellent in the lobby. Parking is a plus. Not in walking distance to city center.

What you expect from 3 star hotel and more. Rooms are clean. Entrance area need to be refurnished. Breakfast is good. Wi fi in the rooms doesn't work too well, works excellent in the lobby. Parking is a plus. Not in walking distance to city center.

After a long night journey we arrived around 11am and were given immediately a room. But there was no heating in it. The staff explained that the AC is not working, but they will switch on the central heating and we'll fill this in 10 min. After some time we asked what's happening because there was no change at all. The new answer was that there was a problem for all the rooms and this was of competence of the boss and he'll come in half an hour to fix it. (Meanwhile the temperature in the lobby and the corridors was obviously much higher). We asked a second blanket and tried to sleep, but it was cold. In more than 1 hour and no change in the temperature we decided to go out instead of waiting the boss. When returned in the evening we were given a new version - the central heating was on, but only in our room still existed a problem. Finally we were given a new room, but the hotel's image was already spoiled. We choose this hotel because of the vicinity of the railway station but it turned out that it's about 20 min. walking from there (not approaching the city center). On the other hand the breakfast was simply perfect.

After a long night journey we arrived around 11am and were given immediately a room. But there was no heating in it. The staff explained that the AC is not working, but they will switch on the central heating and we'll fill this in 10 min. After some time we asked what's happening because there was no change at all. The new answer was that there was a problem for all the rooms and this was of competence of the boss and he'll come in half an hour to fix it. (Meanwhile the temperature in the lobby and the corridors was obviously much higher). We asked a second blanket and tried to sleep, but it was cold. In more than 1 hour and no change in the temperature we decided to go out instead of waiting the boss. When returned in the evening we were given a new version - the central heating was on, but only in our room still existed a problem. Finally we were given a new room, but the hotel's image was already spoiled. We choose this hotel because of the vicinity of the railway station but it turned out that it's about 20 min. walking from there (not approaching the city center). On the other hand the breakfast was simply perfect.

We only stayed in Piacenza for a night so we werent too bothered about the hotel to be honest. It was clean, but the decor very dated and both room and bathroom were extremely small (and we are not large people!!!). The breakfast was ok and the staff was friendly.

We only stayed in Piacenza for a night so we werent too bothered about the hotel to be honest. It was clean, but the decor very dated and both room and bathroom were extremely small (and we are not large people!!!). The breakfast was ok and the staff was friendly.