Well I booked for 3 nights, was not aware that a deposit was needing to be paid which was fine I understand why deposits are important, however when I booked my trip I was told my amount would be one thing and when I got to the hotel it was 22 dollars more then the deposit. I only had what I was under the impression of needing. The lady behind the counter was nice but when my card declined her tone changed. I told her I only had so much and I couldn’t afford it. Not once did she tell me I needed to call the booking agency and cancel the hotel charged me 195 dollars for a stay I didn’t get to take. I have tried reaching out and asking them to please this one time don’t charge me bc it’s all the money I had but no response.

$50 deposit was charged. Three days later and it’s not been returned

$50 deposit was charged. Three days later and it’s not been returned

The staff and appearance was very friendly inviting and professional.

The staff and appearance was very friendly inviting and professional.

Room smelled like smoke even though it was a non smoking room. Told the front desk, the lady just gave me an indifferent look like I made it up. By the look of the property, I’m sure people smoke in the non smoking rooms ALL the time. Should’ve gotten half my money back at the very least. It wasn’t worth the $170 I paid for a motel room, that’s for goddam sure.

Room smelled like smoke even though it was a non smoking room. Told the front desk, the lady just gave me an indifferent look like I made it up. By the look of the property, I’m sure people smoke in the non smoking rooms ALL the time. Should’ve gotten half my money back at the very least. It wasn’t worth the $170 I paid for a motel room, that’s for goddam sure.

The bed was soft for my comfort Toilet leaked Tv had some channels with no sound