We had trouble with the hand basin it was blocked and dirty, and the hot water was not hot enough to have a shower. The heater only had one setting it got very hot so you had to turn it off, then back on when you got cold.

We had trouble with the hand basin it was blocked and dirty, and the hot water was not hot enough to have a shower. The heater only had one setting it got very hot so you had to turn it off, then back on when you got cold.

Terrible couldn't communicate with them very very rude took payment

Terrible couldn't communicate with them very very rude took payment

Was dirty and smelly

Was dirty and smelly

I liked the spa, very relaxing

I liked the spa, very relaxing

Property conveniently situated on a main transport route. However, the rumble of trucks passing by at night could be heard and felt.

Property conveniently situated on a main transport route. However, the rumble of trucks passing by at night could be heard and felt.

Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!

Great place, very central to all the Rotorua tourist spots and town centre. Awesome spa baths too!

The owners could not speak English, it was very difficult to communicate with them. The photos on the website did not match what it really looked like. The 'spa' was cracked & very old. There was only 1 dishtowel & nothing to wipe the counters with. The website said that there was coffee & a plunger in the room, biscuits on arrival, hairdryer & toiletries - there none of those things, only a liquid soap dispenser. The bathroom looked nothing like the photo, the floor was old & stained. There was no nice shower cubical & no nice basin as per the photos on the website. Very disappointing.

The owners could not speak English, it was very difficult to communicate with them. The photos on the website did not match what it really looked like. The 'spa' was cracked & very old. There was only 1 dishtowel & nothing to wipe the counters with. The website said that there was coffee & a plunger in the room, biscuits on arrival, hairdryer & toiletries - there none of those things, only a liquid soap dispenser. The bathroom looked nothing like the photo, the floor was old & stained. There was no nice shower cubical & no nice basin as per the photos on the website. Very disappointing.

Poor internet connection and no air conditioning system installed on the unit.,

Poor internet connection and no air conditioning system installed on the unit.,

It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.

It's a dated property but well maintained and clean. Also great value and very well located to all the great things Rotorua has to offer.

Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.

Property was good, owner was very kind. Only negative was that the wifi was poor annd unstable and dropped frequently.

This is a slightly tired and dated motel, but for the price paid we cannot complain. The “spa tub” bath has seen better days , and we would not have wanted to sit in it, but for showering it was acceptable. We slept very well as the bed was surprisingly comfortable.

This is a slightly tired and dated motel, but for the price paid we cannot complain. The “spa tub” bath has seen better days , and we would not have wanted to sit in it, but for showering it was acceptable. We slept very well as the bed was surprisingly comfortable.

Cleanness is not very good and needs a lot of work done in the bathroom area toilet seat was broken and I had my 4yr daughter that was scared to sit on the seat. It’s disappointing this property staff were friendly but rooms definitely need work and upgrading.

They tried to put me into a cheaper unit when I paid for the studio with outdoor tub. Got into the unit and the tv didn’t work the taps on the spa tub was stiff and not working properly and the shower only had two settings cold or nothing. Never come back again.

Staff were friendly and room was clean. There was no sky tv which was advertised online. The wifi connection horrible. The room didn't have milk in the fridge. Had to wait couple of hours. The bathroom could use some TLC. The shower head was rusted and corroded needed to be changed.

Nearby traffic noise was terrible, particularly trucks in early morning hours.

Nice motel, there was some noise from trucks at night.

Overall this wasn’t a bad motel to stay at, but found it very dated and the garden’s unkept

Great place at a great price. Room was plenty big and double spa bath is great to relax in. Also off the Main street so quiet. Very good value and would stay again on next trip to Rotorua

Great place at a great price. Room was plenty big and double spa bath is great to relax in. Also off the Main street so quiet. Very good value and would stay again on next trip to Rotorua

Stayed 2 nights, upon check-in was given some milk for our room. The next day, there was no milk in our room, so proceeded to reception, to be told by the receptionist that they do not hand out milk on the second night. How pathetic

Stayed 2 nights, upon check-in was given some milk for our room. The next day, there was no milk in our room, so proceeded to reception, to be told by the receptionist that they do not hand out milk on the second night. How pathetic