Incredibly beautiful place in an unexpected discovery that we were staying in an ancient fortress of an ancient city. Could not ask for more in such conditions, where everything was ancient in the city but everything in the hotel was modern. Small room, but incredibly quaint, and the bathroom was glorious, shower was incredible, water pressure and temperature perfect. Only said to discover I couldn't stay more days as they close mid week in the winter. That was a first ever surprise. In any event, this place is magical. Book the spa in advance as it is booked solid and Tier 1 Clarins spa. Incredible experience and I'll be back! :)

The room was so bad we did not stay. This hotel shows their top room in a photo and it is a scam as the room we were given was dark, small, with a low ceiling like a cell in a prison. No room for a desk, no jug, no tea making facility, dreadful stone steps to access, bathroom you could hardly turn around in. Decor non existent.We asked for the room in the photo provided with our booking or our money back. They offered us a room that was fairly comparable with a slightly higher ceiling! So depressing we left. The only positive was the very helpful staff member that helped us book an air bnb! We felt totally scammed by this very expensive experience.we complained to Hotels.com and received an apology. As we did not stay in this hotel and it was not as advertised this is of no help to us.

The room was so bad we did not stay. This hotel shows their top room in a photo and it is a scam as the room we were given was dark, small, with a low ceiling like a cell in a prison. No room for a desk, no jug, no tea making facility, dreadful stone steps to access, bathroom you could hardly turn around in. Decor non existent.We asked for the room in the photo provided with our booking or our money back. They offered us a room that was fairly comparable with a slightly higher ceiling! So depressing we left. The only positive was the very helpful staff member that helped us book an air bnb! We felt totally scammed by this very expensive experience.we complained to Hotels.com and received an apology. As we did not stay in this hotel and it was not as advertised this is of no help to us.

Every thing has fabulous. Location, our chambers and 6 course Michelin dinner.

Every thing has fabulous. Location, our chambers and 6 course Michelin dinner.

The staff was great and the hotel is beautiful. Super comfortable bed and linen. The only comment I have is that the acoustic isolation in the rooms is not so good. I could hear the people in the next rooms and in the morning I woke up with noises from the corridor. For a light sleeper like me, it’s not ideal. But all the rest was fantastic.

The staff was great and the hotel is beautiful. Super comfortable bed and linen. The only comment I have is that the acoustic isolation in the rooms is not so good. I could hear the people in the next rooms and in the morning I woke up with noises from the corridor. For a light sleeper like me, it’s not ideal. But all the rest was fantastic.

Quaint town. A nice retrieve from the bustle of a big city. Very clean and quiet. The hotel was beautiful. Staff was helpful. If you dine there at the hotel, expect an expensive 4 hour deal. My only complaint is that the mattress sagged in the middle and needs to be updated. Also, our bathroom was small with no counter space. Just a pedestal sink. Other than that, a beautiful little hotel in a very clean, well preserved UNICEF town.