Clean and friendly hotel, a short walk from the action of 5th Ave.

Clean and friendly hotel, a short walk from the action of 5th Ave.

Easy check-in and extremely friendly staff.

Easy check-in and extremely friendly staff.

The room was nice and the hotel was clean but the location was a bit far from the activities.

The room was nice and the hotel was clean but the location was a bit far from the activities.

I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety. Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed ! Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far.

I booked this hotel after doing multiple others across Mexico and this was not a good experience. First of all, the shower was cold and the receptionist didn’t offer to change us to another room after explaining that it happens in some of the rooms of the hotel. I had to take 2 cold stone showers. Bed was small but ok. Sheets were really slim and no option to have something more blankety. Privacy is horrible as the house keeping lady entered the room WITHOUT knocking on the door in the morning before check out time while we were intimate in the bed ! Had been traveling in a lot of country including one where the living standard is kinda poor like Haiti or Zimbabwe and this was one of the most uncomfortable place I’ve ever been so far.