Friendly and amazing stay will be back.

Friendly and amazing stay will be back.

The hotel was extremely dirty! The floors were so sticky you could not walk without shoes on. There were cobwebs all over the room. The toilet was broken and was not fixed while we stayed there. There were 4 light bulbs burnt out in our room. The wifi was not working for 2 days (but you could get wifi at the hotel next door). The tv was not working and we had to have someone help us put it on. The swimming pool/hot was empty - no water in it). The breakfast buffet was not refilled when empty. Our room was not cleaned or the bed made for us. We had to take our dirty towels down to the maid to have them replaced. This morning, I found that some homeless people were give free nights stay next to us. Do you think I would ever stay there again or give them a recommendation. But the the hotel maintenance man (dave) was very helpful.

The hotel was extremely dirty! The floors were so sticky you could not walk without shoes on. There were cobwebs all over the room. The toilet was broken and was not fixed while we stayed there. There were 4 light bulbs burnt out in our room. The wifi was not working for 2 days (but you could get wifi at the hotel next door). The tv was not working and we had to have someone help us put it on. The swimming pool/hot was empty - no water in it). The breakfast buffet was not refilled when empty. Our room was not cleaned or the bed made for us. We had to take our dirty towels down to the maid to have them replaced. This morning, I found that some homeless people were give free nights stay next to us. Do you think I would ever stay there again or give them a recommendation. But the the hotel maintenance man (dave) was very helpful.

The room was worn and many stains in the carpet. No proper toilet paper holder. The carpet in our room was not clean as there were wrapper pieces and leaves still on the floor. The WIFI was down our entire stay. They had no back up contingency for a circumstance like this. The staff had to use their phones as hotspots to perform check ins and check outs.

The room was worn and many stains in the carpet. No proper toilet paper holder. The carpet in our room was not clean as there were wrapper pieces and leaves still on the floor. The WIFI was down our entire stay. They had no back up contingency for a circumstance like this. The staff had to use their phones as hotspots to perform check ins and check outs.

It was nice, altho it advertised a hot tub and Pool, but it was closed. Good hotel, great price, but we were having a girls wknd & wanted to have a hot tub. We’re a go out on the town kind girls. The room was clean & friendly staff

It was nice, altho it advertised a hot tub and Pool, but it was closed. Good hotel, great price, but we were having a girls wknd & wanted to have a hot tub. We’re a go out on the town kind girls. The room was clean & friendly staff

I had booked three rooms. Two of them were not vacuumed before we arrived. Food, garbage, toenail clippings, and a pill on the floor. We had a room beside a person with a dog. The dog barked constantly for over four hours before the front staff could reach the guest to come back for the dog to settle. The hotel said there was nothing they can do to refund us part of our money due to the massive inconvenience, even though they assigned that room to a guest with a pet. There is nothing on the website that said that the pool was shut down. We were ready to go swimming at night and walked into the pool room under construction. There was no signs anywhere saying it was closed. There was nothing on the website saying they didn’t clean rooms daily. Our garbage was never taken out and we were never given fresh towels even after we asked for more at the front desk. What services did our money pay for? We will not return to this property

I had booked three rooms. Two of them were not vacuumed before we arrived. Food, garbage, toenail clippings, and a pill on the floor. We had a room beside a person with a dog. The dog barked constantly for over four hours before the front staff could reach the guest to come back for the dog to settle. The hotel said there was nothing they can do to refund us part of our money due to the massive inconvenience, even though they assigned that room to a guest with a pet. There is nothing on the website that said that the pool was shut down. We were ready to go swimming at night and walked into the pool room under construction. There was no signs anywhere saying it was closed. There was nothing on the website saying they didn’t clean rooms daily. Our garbage was never taken out and we were never given fresh towels even after we asked for more at the front desk. What services did our money pay for? We will not return to this property

Ok place to sleep in Minot. Nice deep tub, but sink was slow to drain like a clog and missing the stopper. AC unit had no controls for the ac/heat no controls on the wall and the ones on the unit did not function.

Ok place to sleep in Minot. Nice deep tub, but sink was slow to drain like a clog and missing the stopper. AC unit had no controls for the ac/heat no controls on the wall and the ones on the unit did not function.

We stayed 3 nights here and moment we checked in I knew the smell was going to be an issue, by Monday morning I couldn’t get out of there fast enough. All you smell is cat pee, It’s bad, I’m not sure how they would go about even fixing a problem as severe as cat pee throughout an entire building. It’s a decent property, but of course who you have representing the property plays a huge part. The gal who checked us in “Diaonna” or something seen us drive up, get out, walk into the building and didn’t even bother to get out to vehicle she was sitting in right outside the front double doors. My husband had to call the number on the little sign at the front desk that is out 24/7. When he called we watched her get out of the parked car and come into the lobby and she began checking us in. She was nice and answered all the normal questions I had but after she followed us out and went right back into the passenger side of the car. As we were bringing out belongs in there was at least 3 other families waiting to get checked in and they looked annoyed no one was around to check them in. The crazy thing is everyone had to walk directly in front of the car she was sitting in to get into the lobby so she was fully aware all these people came in and wasn’t bothered. She was going to wait until she was called out before she came in. I only gave 3 stars because maintenance Dave saved our TV and was nice and fast at his job. Cleaning should take precedence in a beautiful property as this.

We stayed 3 nights here and moment we checked in I knew the smell was going to be an issue, by Monday morning I couldn’t get out of there fast enough. All you smell is cat pee, It’s bad, I’m not sure how they would go about even fixing a problem as severe as cat pee throughout an entire building. It’s a decent property, but of course who you have representing the property plays a huge part. The gal who checked us in “Diaonna” or something seen us drive up, get out, walk into the building and didn’t even bother to get out to vehicle she was sitting in right outside the front double doors. My husband had to call the number on the little sign at the front desk that is out 24/7. When he called we watched her get out of the parked car and come into the lobby and she began checking us in. She was nice and answered all the normal questions I had but after she followed us out and went right back into the passenger side of the car. As we were bringing out belongs in there was at least 3 other families waiting to get checked in and they looked annoyed no one was around to check them in. The crazy thing is everyone had to walk directly in front of the car she was sitting in to get into the lobby so she was fully aware all these people came in and wasn’t bothered. She was going to wait until she was called out before she came in. I only gave 3 stars because maintenance Dave saved our TV and was nice and fast at his job. Cleaning should take precedence in a beautiful property as this.

Out of all of the hotels I've spent the night in my life, that is easily the second or third. Most comfortable mattress I've ever slept on! I have no complaints about this day, the room was clean and cozy and the staff was more than adequate. Would have no problem staying here again.

Out of all of the hotels I've spent the night in my life, that is easily the second or third. Most comfortable mattress I've ever slept on! I have no complaints about this day, the room was clean and cozy and the staff was more than adequate. Would have no problem staying here again.

Comfortable beds

Reasonably priced, pleasant staff, clean and quiet.

All good

The pool and hot tub were not operational. We cut our visit short....their should have been a notice that the pool wasn't available

When we arrived they stated the pool has been closed for a year!!! It does not state this on their website or on Expedia. We cancelled and booked elsewhere.

Upon entrance lobby was clean. Reception seemed to be bothered by my presence. Not very friendly or informative, ie breakfast times and location, pool services, room location. Hall way had a musty or stale smell. Upon entering room, it looked clean. Definitely had some wear and tear (paint chipping and holes in the wall, toilet paper holder was falling off the wall, bathroom wall tile was dirty). The beds were comfortable! Upon check out staff was not friendly at all. No thank you or how was your stay! I was looking for a good deal when I booked this room, but I would likely not return. You get what you pay for!

Felt very safe here

Felt very safe here

Good

Good

Staff did not respond to questions or requests for service. Television did not work properly in one of the rooms. Furniture missing from one room. We willl not be staying at this location in the future.

Staff did not respond to questions or requests for service. Television did not work properly in one of the rooms. Furniture missing from one room. We willl not be staying at this location in the future.

No shower curtain when I got one they made me install it just a bad experience

No shower curtain when I got one they made me install it just a bad experience

Upon check in I was charged for my room and a service fee. I had already paid. I asked the manager and staff to refund my credit card. After 3 days of waiting, no refund. Don’t know how u will get my money . Said they had no idea how to refund a Mastercard. No problem charging it. Room was dirty . Found a bone under the bed. Bathroom wall was crumbling. Overall the worst experience. No help . No refund, no clean room.

Points for clean and modern, amazing hot breakfast. Unfortunately maintenance is not being kept up, and marred our trip. Hot tub and pool "under maintenance" (no one working in the 3 days we were there) so not available. Room had a hole in the wall from a dog? trying to get out. Toilet seat not even fastened down, so we bought our own bolts and fixed it ourselves. Furniture falling apart and the nails sticking out left deep scratches in my arm. Air conditioner functional but sounded like a helicopter was in the room every time it ran. Too bad to spoil your business this way. We will not be back.