Stay was fab, hotel is perfect. Nice and clean. Lovely pool area. Only slight criticism is the pillows on the bed they are very hard! Otherwise, all good! Only a short couple min walk away from full moon party but still far enough away not to hear everything! :-) Highly recommend

Stay was fab, hotel is perfect. Nice and clean. Lovely pool area. Only slight criticism is the pillows on the bed they are very hard! Otherwise, all good! Only a short couple min walk away from full moon party but still far enough away not to hear everything! :-) Highly recommend

Like 2 different hotels, the bungalow part looks like a jungle, with small, not so comfy bungalows, the room part with the big pool view is a different story and is very nice, spacious rooms. Breakfast is very basic

Like 2 different hotels, the bungalow part looks like a jungle, with small, not so comfy bungalows, the room part with the big pool view is a different story and is very nice, spacious rooms. Breakfast is very basic

This place must get pounded by the Full Moon Party people. There are restrictive rules everywhere reminding you how to behave like an adult. It's too bad they have to deal with this. I was there in the low season. However, the rules are the same. The pool closes too early, and it is not on the beach as Expedia might tell you. It IS on A beach, but not THE beach. It's not a swimming beach with amenities. You will have a 3km walk to Haad Rin beach. Not a big deal, but there are hotels there for $5 more that are right on the actual beach. The reception staff is really nice.

This place must get pounded by the Full Moon Party people. There are restrictive rules everywhere reminding you how to behave like an adult. It's too bad they have to deal with this. I was there in the low season. However, the rules are the same. The pool closes too early, and it is not on the beach as Expedia might tell you. It IS on A beach, but not THE beach. It's not a swimming beach with amenities. You will have a 3km walk to Haad Rin beach. Not a big deal, but there are hotels there for $5 more that are right on the actual beach. The reception staff is really nice.

First and foremost, Neptune's Villa is a great bargain. We had an ocean view room with a huge balcony during the Full Moon Festival in peak season for about $100 per night, for 2 nights. For contrast, the fancy resorts cost upwards of $800 per night with a 5 night minimum. The pool area was nice, the restaurant served decent food, and the property is right off the beach and a pleasant 10 - 15 minute walk to the Full Moon Festival. Awesome. Some of the negatives to be aware of: * The hot water heater in the shower didn't work the entire time we were there, so it was cold showers the whole time. I didn't really mind because the AC didn't really work so the room was sweltering hot, but my wife wasn't happy about it. * The AC was pretty ineffective, and since they require that it be completely off when you're not in the room it was never really a comfortable temperature. * Staff weren't particularly friendly, and didn't go out of their way to help. That's fine - it's a great bargain so you shouldn't expect a lot in that department - however it bit us in the ass because we asked, on check-in, for them to arrange for a taxi for us on check-out to our ferry on the other side of the island. They agreed, and said to be in the lobby at 9am that morning. The cab never arrived, so we ended up having to eat the ferry tickets we'd purchased and buy some on a different boat. Not a catastrophe - we made our flight - but the front desk clerk was completely unsympathetic. So, 3 stars.

First and foremost, Neptune's Villa is a great bargain. We had an ocean view room with a huge balcony during the Full Moon Festival in peak season for about $100 per night, for 2 nights. For contrast, the fancy resorts cost upwards of $800 per night with a 5 night minimum. The pool area was nice, the restaurant served decent food, and the property is right off the beach and a pleasant 10 - 15 minute walk to the Full Moon Festival. Awesome. Some of the negatives to be aware of: * The hot water heater in the shower didn't work the entire time we were there, so it was cold showers the whole time. I didn't really mind because the AC didn't really work so the room was sweltering hot, but my wife wasn't happy about it. * The AC was pretty ineffective, and since they require that it be completely off when you're not in the room it was never really a comfortable temperature. * Staff weren't particularly friendly, and didn't go out of their way to help. That's fine - it's a great bargain so you shouldn't expect a lot in that department - however it bit us in the ass because we asked, on check-in, for them to arrange for a taxi for us on check-out to our ferry on the other side of the island. They agreed, and said to be in the lobby at 9am that morning. The cab never arrived, so we ended up having to eat the ferry tickets we'd purchased and buy some on a different boat. Not a catastrophe - we made our flight - but the front desk clerk was completely unsympathetic. So, 3 stars.

Not impressed with the property. Cleaning is so so, breakfast is average, very limited and contains with eggs only. Location is remode from the rest places of the island. But the hotel's stuff is polite & friendly.

Not impressed with the property. Cleaning is so so, breakfast is average, very limited and contains with eggs only. Location is remode from the rest places of the island. But the hotel's stuff is polite & friendly.

We've stayed at this hotel for over 3 weeks and our expectations based on Expedia's reviews were higher... First, the positive things: a lot of trees around, you feel like you're in the jungles; the stuff was most of the time nice and polite. The negative things are: room cleanness (we would rate it 5 out of 10), the soap dispenser was empty despite on the cleaning, needed to ask for it at the desk; not all towels were placed back after the cleaning (2 total towels, after cleaning it was only 1, but 2 beds and 2 people in the room) and a lot of other small things. Shower is very bad (almost no pressure). Location is disappointing as well, there is nothing to do in Haad Rin unless you're going to the Fullmoon Party (and staying at the hotel for 2 days) or you need a bike to go around the island. Breakfast is a disappointment as well, very limited and average tasting, almost no selection except eggs. Wouldn't stay there again!

We've stayed at this hotel for over 3 weeks and our expectations based on Expedia's reviews were higher... First, the positive things: a lot of trees around, you feel like you're in the jungles; the stuff was most of the time nice and polite. The negative things are: room cleanness (we would rate it 5 out of 10), the soap dispenser was empty despite on the cleaning, needed to ask for it at the desk; not all towels were placed back after the cleaning (2 total towels, after cleaning it was only 1, but 2 beds and 2 people in the room) and a lot of other small things. Shower is very bad (almost no pressure). Location is disappointing as well, there is nothing to do in Haad Rin unless you're going to the Fullmoon Party (and staying at the hotel for 2 days) or you need a bike to go around the island. Breakfast is a disappointment as well, very limited and average tasting, almost no selection except eggs. Wouldn't stay there again!

The stay was very good. The choice of food just adequate. The hotel does not provide with toilet paper, milk creamer, soap . One of the staff was unhelpful . with Knowledge of english poor. Overay value for money. Strongly recommend

The stay was very good. The choice of food just adequate. The hotel does not provide with toilet paper, milk creamer, soap . One of the staff was unhelpful . with Knowledge of english poor. Overay value for money. Strongly recommend

Bad tap and airflow in the toilet.

Bad tap and airflow in the toilet.

The villas were very nice and close to the water for the sunset. Staff were really nice and accomodation

The villas were very nice and close to the water for the sunset. Staff were really nice and accomodation

We stayed for 2 nights and really enjoyed the hotel. Room was simple, but clean and comfortable. Very good breakfast included and nice pool. The staff was helpful and friendly! Location was truly perfect for attending full moon party, but want to be in a quieter area a short walk away.

We stayed for 2 nights and really enjoyed the hotel. Room was simple, but clean and comfortable. Very good breakfast included and nice pool. The staff was helpful and friendly! Location was truly perfect for attending full moon party, but want to be in a quieter area a short walk away.

If the rooms were cleaned everyday and dustbins emptied everyday it would of been a lot better

If the rooms were cleaned everyday and dustbins emptied everyday it would of been a lot better

Staff was very friendly and accommodating. Pool is nice and the dry cleaning service on the property was good too. Overall a nice place to stay. Very close to the pier and can easily rent a bike a few feet down from check in and zip all over the island.

Staff was very friendly and accommodating. Pool is nice and the dry cleaning service on the property was good too. Overall a nice place to stay. Very close to the pier and can easily rent a bike a few feet down from check in and zip all over the island.

Friendly staff, great pool and clean room. Only thing is the stairs. We got the room at 4F and there is a long steep stairs way to walk to the top everyday. Others are perfect.

Friendly staff, great pool and clean room. Only thing is the stairs. We got the room at 4F and there is a long steep stairs way to walk to the top everyday. Others are perfect.

The superior sea view room has slanted view of the room from the entrance outside. Bathroom are shabby, sheets not clean. Our slippers and sandals got stolen from outside the room. We had a medical emergency, had booked the ferry transfers, informed the hotel when the emergency happened and they were fully aware of the seriousness and still would not refund us the ferry fare.

The superior sea view room has slanted view of the room from the entrance outside. Bathroom are shabby, sheets not clean. Our slippers and sandals got stolen from outside the room. We had a medical emergency, had booked the ferry transfers, informed the hotel when the emergency happened and they were fully aware of the seriousness and still would not refund us the ferry fare.

Staff are bilingual amazing and very accomodating. Not to mention friendly. Facilities are very clean and maintained. And the location is very convenient without being right in the midst of party central. Only a 5 minute walk to full moon party beach. Would definitely stay here again.

Staff are bilingual amazing and very accomodating. Not to mention friendly. Facilities are very clean and maintained. And the location is very convenient without being right in the midst of party central. Only a 5 minute walk to full moon party beach. Would definitely stay here again.

The room was very good. I enjoyed mybstay very mucus. The staff was incredible. Maybe the best service I everbhad. Highly recomended

The room was very good. I enjoyed mybstay very mucus. The staff was incredible. Maybe the best service I everbhad. Highly recomended