Really nice, genuinely friendly and knowledgable staff, especially the maitre d'. The only thing that lets it down is saying it has full spa facilities; it has many treatment rooms and professional staff, but apart from an outdoor pool and a smaller indoor one, no sauna rooms, experience rooms, foot baths, whirlpool baths or anything like the range of facilities that other **** Terme hotels on the island have (e.g. Parcoverde Terme, in the town of Ischia). We'd rate it 3.5 out of 5 if we could, as it's a lovely place with good staff. Definitely worth the stay, just slightly disappointed at the advertising of a spa when it meant pool!

I liked the thermal pools, and spa facilities. The rooms in the main building were small but the annex rooms were larger but inconvenient. Hotel has a shuttle to the largest beach on the island. Good restaurant but not open all day and menu was limited. Not convenient to shopping or other restaurants.