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PERSONNEL TRES SERVIABLE A IMPRIMER NOS CARTES D'EMBARQUEMENT POUR LE RETOUR IL Y A UN SERVICE D'accueil jusqu'à 20h

PERSONNEL TRES SERVIABLE A IMPRIMER NOS CARTES D'EMBARQUEMENT POUR LE RETOUR IL Y A UN SERVICE D'accueil jusqu'à 20h

We stayed overnight on our way to the South of Spain in September and again on our return in November. Great convenient location.👍😊

We stayed overnight on our way to the South of Spain in September and again on our return in November. Great convenient location.👍😊

very friendly staff, easy to find, good parking.

very friendly staff, easy to find, good parking.

We are not French speakers and the people at the front desk were very understanding and helpful. They showed us how to get to lovely restaurants in the city centre.

We are not French speakers and the people at the front desk were very understanding and helpful. They showed us how to get to lovely restaurants in the city centre.

It's a very small room, and small shower, it's clean and efficient but a bit small.

It's a very small room, and small shower, it's clean and efficient but a bit small.

A good venue and quiet hotel. Restaurants are nearby and it is easy to travel into the centre of Pau.

A good venue and quiet hotel. Restaurants are nearby and it is easy to travel into the centre of Pau.

We received a voice mail call asking us to confirm our arrival time. We tried to call back but went to answer phone. We tried another number for the hotel on our booking but this number could not be recognised. On arrival at the hotel neither our booking number nor our surname was recognised on the automated door entry. We then found another number for the hotel but this number went to answer phone. The hotel still took payment. Thankfully Expedia secured a refund. We did try to re book the hotel but the hotel refused English and Spanish debit and credit cards from three different people!!! At added expense we were lucky to book another hotel at such late notice for ourselves and seventy year old father just well enough to travel after illness!!!

We received a voice mail call asking us to confirm our arrival time. We tried to call back but went to answer phone. We tried another number for the hotel on our booking but this number could not be recognised. On arrival at the hotel neither our booking number nor our surname was recognised on the automated door entry. We then found another number for the hotel but this number went to answer phone. The hotel still took payment. Thankfully Expedia secured a refund. We did try to re book the hotel but the hotel refused English and Spanish debit and credit cards from three different people!!! At added expense we were lucky to book another hotel at such late notice for ourselves and seventy year old father just well enough to travel after illness!!!