Had to call a number to get pass code for hotel. Had to carry bags up 3 floors. Halls dirty. No one else in hotel that we knew about

Had to call a number to get pass code for hotel. Had to carry bags up 3 floors. Halls dirty. No one else in hotel that we knew about

So bad, although we had prepaid we left as soon as we saw the room

So bad, although we had prepaid we left as soon as we saw the room

We were traveling by bicycle and the lady at the reception told us to leave our bicycles there for them to be safe. We wanted to leave at 6am and the whole place was closed and reception locked from the inside with no way to retrieve our bikes. We called their mobile numbers and were told no one could help we would have to wait 3h until 9am... Very poor service when we told the lady at reception we didn't want breakfast because we were leaving very early at 6am and even asked where we could leave the keys for checkout. This delayed our trip on 3 hours which mean we only arrived at out destination late at night

We were traveling by bicycle and the lady at the reception told us to leave our bicycles there for them to be safe. We wanted to leave at 6am and the whole place was closed and reception locked from the inside with no way to retrieve our bikes. We called their mobile numbers and were told no one could help we would have to wait 3h until 9am... Very poor service when we told the lady at reception we didn't want breakfast because we were leaving very early at 6am and even asked where we could leave the keys for checkout. This delayed our trip on 3 hours which mean we only arrived at out destination late at night

Lovely room. Comfy beds. Would be nice if they had a sign in English saying to go to the restaurant instead of just a phone number, as the hotel doors were locked. I speak little French and the person on the phone spoke little English. Luckily there was someone with them who could help out. Very lovely place and very nice people once we figured out how to communicate.

Lovely room. Comfy beds. Would be nice if they had a sign in English saying to go to the restaurant instead of just a phone number, as the hotel doors were locked. I speak little French and the person on the phone spoke little English. Luckily there was someone with them who could help out. Very lovely place and very nice people once we figured out how to communicate.