Beautiful luxury hotel with several pools - good restaurants and right on the beach. 15 mins walk to Bangla rd and shopping area. Loved the infinity pool.

Beautiful luxury hotel with several pools - good restaurants and right on the beach. 15 mins walk to Bangla rd and shopping area. Loved the infinity pool.

Great location.nice clean room.in front of the sea.food excellent

Expensive

Great location.nice clean room.in front of the sea.food excellent

Best breakfast buffet weve ever had

Swim up room was great

Nice place. Recommend it.

Amazing

So bare in mind if you want to relax this is not the hotel to go in phuket... the lobby is always super busy with people coming in and out.... theres too many rooms and feels really crowded. It is difficult to even find your room as the system they used to numerate the rooms doesn’t make any sense. Location is not that great is quite a long walk to where the nightlife is. Also there's a mosque next to the hotel on the left wing so prepare to be woken up. Overall i'm really disappointed of my stay and wish i've had chosen something different for the money I payed, don't let the name fool you around. One thing is for sure I will never come back to this hotel.

very comfortable with great hospitality!

My husband and I stayed here during our anniversary trip to Phuket and it was awesome! They list their check-in time as 3 but we had an early flight. We arrived there at about 11am and they let us check in right away. Check in was a breeze.. there was no line or wait although there were many people there checking in as well. The service was very hospitable the whole time we were there and they cleaned our room every morning when we left out. The eating areas were very clean and they maintained them during meals. The food was delicious. There was plenty of variety. The room service prices were very affordable. I have zero complaints! I should mention that this a family friendly hotel and there were plenty of kids there but I have kids so that was fine for me! I’ll definitely return!

My husband and I stayed here during our anniversary trip to Phuket and it was awesome! They list their check-in time as 3 but we had an early flight. We arrived there at about 11am and they let us check in right away. Check in was a breeze.. there was no line or wait although there were many people there checking in as well. The service was very hospitable the whole time we were there and they cleaned our room every morning when we left out. The eating areas were very clean and they maintained them during meals. The food was delicious. There was plenty of variety. The room service prices were very affordable. I have zero complaints! I should mention that this a family friendly hotel and there were plenty of kids there but I have kids so that was fine for me! I’ll definitely return!

Everything was excellent! The was amazing Extremely helpful and friendly staff!

Everything was excellent! The was amazing Extremely helpful and friendly staff!

Very clean and good customer service

Very clean and good customer service

great stay i had. everybody was very friendly i am happy with my stay

great stay i had. everybody was very friendly i am happy with my stay

Hotel is perfect only thing less good is the location is 20-24 minute walk from everything Or 8 min bt tuktuk cost 250 bht

Hotel is perfect only thing less good is the location is 20-24 minute walk from everything Or 8 min bt tuktuk cost 250 bht

Excellent service staff lovely room very clean daily restaurant's staff excellent and food

Excellent service staff lovely room very clean daily restaurant's staff excellent and food

I am absolutely displeased about certain incidents which has left me with the insecurity of staying at Four Points Sheraton. 1) staying in pool access room. My swimming gear floats was places in my balcony at the end. When I woke up the next morning it has disappeared. I reported it and was not pleased with the result. Let say children walked up to my balcony and took the float to play with. What if any other adult want to break into my room. The staff would know nothing about it. It gave me unsecured feeling. 2) Bad service. Having breakfast at Sears restaurant, i went for hot water at the bar area, the hot water comes out very very slow and stopped from the boiler, the bartender was watching and said nothing until I ask no water, the guy said yes, it will take 10 mins to boil the water. and the staff seems having a bad mood on the day. Is it a proper way to serve the guests? 3) Leaving a jacket in the restaurant in the morning, the next day until we reported it. The restaurant should have the record which room number I was, but never attempt to inform us until we asked for it.

I am absolutely displeased about certain incidents which has left me with the insecurity of staying at Four Points Sheraton. 1) staying in pool access room. My swimming gear floats was places in my balcony at the end. When I woke up the next morning it has disappeared. I reported it and was not pleased with the result. Let say children walked up to my balcony and took the float to play with. What if any other adult want to break into my room. The staff would know nothing about it. It gave me unsecured feeling. 2) Bad service. Having breakfast at Sears restaurant, i went for hot water at the bar area, the hot water comes out very very slow and stopped from the boiler, the bartender was watching and said nothing until I ask no water, the guy said yes, it will take 10 mins to boil the water. and the staff seems having a bad mood on the day. Is it a proper way to serve the guests? 3) Leaving a jacket in the restaurant in the morning, the next day until we reported it. The restaurant should have the record which room number I was, but never attempt to inform us until we asked for it.

Food variety at breakfast is excellent. We enjoyed the breakfast so much. The staff is friendly. The concierge lady is patient and took initiatives to help us take a lot of nice pictures around the lobby and the pool.

Food variety at breakfast is excellent. We enjoyed the breakfast so much. The staff is friendly. The concierge lady is patient and took initiatives to help us take a lot of nice pictures around the lobby and the pool.

Wonderful hotel Staff were helpful and friendly Relaxing here was very easy to do Great facilities

Wonderful hotel Staff were helpful and friendly Relaxing here was very easy to do Great facilities

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Great location