To summarise - Unable to add another night to the booking via Hotels.com, had to cancel booking and rebook. This then made it more expensive as price had gone up. I was told by hotels.com that this was due to the hotels policy. Reception were unfriendly, I was told nothing about breakfast times or anything useful on arrival.Booked a double room - we arrived and there were two singles. The room was a superior room, not what you would describe as Superior. Safe didn't work. Air conditioning didn't work. Ordered room service, this was dealt with like it was a huge inconvenience and they were rude. Room service tray with dirty plates not removed from room when cleaned the next day. Oh and the best thing, they literally had 100's of children staying at the hotel for a nearby football tournament, the noise was something else. Not what you would hope for on a couple long weekend spa break.

To summarise - Unable to add another night to the booking via Hotels.com, had to cancel booking and rebook. This then made it more expensive as price had gone up. I was told by hotels.com that this was due to the hotels policy. Reception were unfriendly, I was told nothing about breakfast times or anything useful on arrival.Booked a double room - we arrived and there were two singles. The room was a superior room, not what you would describe as Superior. Safe didn't work. Air conditioning didn't work. Ordered room service, this was dealt with like it was a huge inconvenience and they were rude. Room service tray with dirty plates not removed from room when cleaned the next day. Oh and the best thing, they literally had 100's of children staying at the hotel for a nearby football tournament, the noise was something else. Not what you would hope for on a couple long weekend spa break.

Everything was great. One glitch, we booked a room with a balcony and got our sea veiw, but no balcony. Standard room 140 Sea view with balcony 206 Not sure what happened?

Everything was great. One glitch, we booked a room with a balcony and got our sea veiw, but no balcony. Standard room 140 Sea view with balcony 206 Not sure what happened?

Only bad thing is sunbeds are not free for customers at the sea side

Only bad thing is sunbeds are not free for customers at the sea side

Very old and dirty “superior room” terrible view and basic breakfast

Very old and dirty “superior room” terrible view and basic breakfast

We stayed in this hotel for 3 days and loved it. Excellent staff from hotel manager, front desk, the restaurant manager/staff, cleaning staff, all wonderful and accommodating. Highly recommended.

We stayed in this hotel for 3 days and loved it. Excellent staff from hotel manager, front desk, the restaurant manager/staff, cleaning staff, all wonderful and accommodating. Highly recommended.

The hotel is too big for the parking capacity and for number of sunbeds. Aroung the pools at 9am already all beds are reserved as well as at the beach. Half of the Superior room is empty with one chairbed, propably prepared for the child beds, therefor the other half is overpacked. The desk fixed to the wall at the bed, no way to move it to the empty place. Some balcony has partialy shaded by a wall. Thats is really bad. And all balcony has a large useless desk on it, which is occupy the half of the balcony. There is no drying line at in a beach hotel... There is no self in the cabinet, ten hanger is definitely not enought...

The hotel is too big for the parking capacity and for number of sunbeds. Aroung the pools at 9am already all beds are reserved as well as at the beach. Half of the Superior room is empty with one chairbed, propably prepared for the child beds, therefor the other half is overpacked. The desk fixed to the wall at the bed, no way to move it to the empty place. Some balcony has partialy shaded by a wall. Thats is really bad. And all balcony has a large useless desk on it, which is occupy the half of the balcony. There is no drying line at in a beach hotel... There is no self in the cabinet, ten hanger is definitely not enought...

This property was definitely is not a 4 star hotel. I would say closer to 2 or a 3. The best was made with our towels in it causing the bed to be wet. Masks were suppose to be worn but barely anyone did. The staff wore masks on their chins. The shower in our room was not cleaned at all, our dirty towel ( visibility so) was folded and placed back as if it was fresh. Parking was ridiculous. It was super limited and they definitely can not accommodate 400 plus cars. Random people not guests of the hotel were parked everywhere. Breakfast was great but it was good. Dinner was good however you could tell the desserts we’re at least a day old or left out all day.

This property was definitely is not a 4 star hotel. I would say closer to 2 or a 3. The best was made with our towels in it causing the bed to be wet. Masks were suppose to be worn but barely anyone did. The staff wore masks on their chins. The shower in our room was not cleaned at all, our dirty towel ( visibility so) was folded and placed back as if it was fresh. Parking was ridiculous. It was super limited and they definitely can not accommodate 400 plus cars. Random people not guests of the hotel were parked everywhere. Breakfast was great but it was good. Dinner was good however you could tell the desserts we’re at least a day old or left out all day.

Very nice hotel, great location Decent pool area, even the hotel was close to full there we still place to be had around the pool Very good breakfast with great view from the terrace Only bad thing in the hotel were in the room, the bed is ultra soft so my back was hurting the last 2 days I was there, they really need to upgrade there beds But all in all I will stay there again

Very nice hotel, great location Decent pool area, even the hotel was close to full there we still place to be had around the pool Very good breakfast with great view from the terrace Only bad thing in the hotel were in the room, the bed is ultra soft so my back was hurting the last 2 days I was there, they really need to upgrade there beds But all in all I will stay there again

Convenient location and very professional staff

Convenient location and very professional staff

Nice place. Rooms are a bit small. Food was surprisingly good and the staff were friendly and helpful.

Nice place. Rooms are a bit small. Food was surprisingly good and the staff were friendly and helpful.

Superior room with a balcony and a beautiful view to the sea and islands; by the beach; pleasant staff; free sauna and fitness as well as free towels, sun loungers with umbrellas by the two pools; free sports activities

Superior room with a balcony and a beautiful view to the sea and islands; by the beach; pleasant staff; free sauna and fitness as well as free towels, sun loungers with umbrellas by the two pools; free sports activities

Big and clean hotel with good service despite of Covid situation.

Big and clean hotel with good service despite of Covid situation.

Nice stay as always ! All is good and staff is friendly as always - great to stay here.

Nice stay as always ! All is good and staff is friendly as always - great to stay here.

Room was nice and comfortable. We paid for a Water View Room and saw only trees. I'm sure at one time you could see the water but certainly no longer

Room was nice and comfortable. We paid for a Water View Room and saw only trees. I'm sure at one time you could see the water but certainly no longer

Beds are not good. Mattress are moveing all the Time-they get separated.

Beds are not good. Mattress are moveing all the Time-they get separated.

We really enjoyed our experience. We were only there one night, so we did not use many of the facilities but it was overall a wonderful place.

We really enjoyed our experience. We were only there one night, so we did not use many of the facilities but it was overall a wonderful place.