The staff was lacking friendliness and was actually rude to me at time. The room was old but clean. The shower design was horrible and had puddles on the floor after using. Room had a balcony with an amazing view which was definitely a plus. The train did go by right outside the room but the earliest was 5am so not an issue for me since I was already awake. No AC which is common in area but the room was extremely hot in July.

The staff was lacking friendliness and was actually rude to me at time. The room was old but clean. The shower design was horrible and had puddles on the floor after using. Room had a balcony with an amazing view which was definitely a plus. The train did go by right outside the room but the earliest was 5am so not an issue for me since I was already awake. No AC which is common in area but the room was extremely hot in July.

Easy check in, beds were comfortable, bathroom clean and room was well. Very close to the Zugspitze. Not a bunch of dinner options in the town, but some. Breakfast was 22 Euros, which was a bit much for a Continental breakfast. Check out was super easy.

Easy check in, beds were comfortable, bathroom clean and room was well. Very close to the Zugspitze. Not a bunch of dinner options in the town, but some. Breakfast was 22 Euros, which was a bit much for a Continental breakfast. Check out was super easy.

Comfortable and big rooms but not recommended if you have pollen allergies. Very good price

Comfortable and big rooms but not recommended if you have pollen allergies. Very good price

Comfortable and clean

Comfortable and clean

Great price and staff. Cleanliness was top notch and I had a great stay. WiFi wasn’t guaranteed -didn’t bother me as I didn’t require it…good breakfast was available for additional cost.

Great price and staff. Cleanliness was top notch and I had a great stay. WiFi wasn’t guaranteed -didn’t bother me as I didn’t require it…good breakfast was available for additional cost.

Worst hotel experience I’ve had in a LONG time. Don’t let the pretty photos and the good price fool you. Employees (especially the front desk lady) were incredibly unhelpful and impolite. The pool, spa, and jacuzzi are NOT OPEN anymore, unlike the listing states. On our second day of the trip the hot water and heat went out (we were there in December, temperatures below freezing) and there was no sign posted, no updates given unless asked, no accommodations for extra blankets etc.. they said we could go to the public pool to take a hot shower but they provided no shuttle and said we could take the bus (that only comes once every two hours) or walk 30 minutes in freezing weather. When it came time to leave the only discount they offered was free breakfast. Only $70 off an almost $500 bill. This hotel feels like it used to be really great but has since gone to the dumps. Do not book here

Worst hotel experience I’ve had in a LONG time. Don’t let the pretty photos and the good price fool you. Employees (especially the front desk lady) were incredibly unhelpful and impolite. The pool, spa, and jacuzzi are NOT OPEN anymore, unlike the listing states. On our second day of the trip the hot water and heat went out (we were there in December, temperatures below freezing) and there was no sign posted, no updates given unless asked, no accommodations for extra blankets etc.. they said we could go to the public pool to take a hot shower but they provided no shuttle and said we could take the bus (that only comes once every two hours) or walk 30 minutes in freezing weather. When it came time to leave the only discount they offered was free breakfast. Only $70 off an almost $500 bill. This hotel feels like it used to be really great but has since gone to the dumps. Do not book here

No parking. Was told to park down the street. Room temperature was set to sauna and could not turn it down. No one at reception. Both at 3 pm and 9 am. Had to sit and wait for someone to show up. Loud. Hubby had to go knock on the door of another room at 11:30pm due to kids screaming on the balconies. Would never stay here again.

No parking. Was told to park down the street. Room temperature was set to sauna and could not turn it down. No one at reception. Both at 3 pm and 9 am. Had to sit and wait for someone to show up. Loud. Hubby had to go knock on the door of another room at 11:30pm due to kids screaming on the balconies. Would never stay here again.

The staff are very helpful and very nice. The place is located in a very beautiful area. Breakfast is very delicious. The place is conveniently located near to the cable car around 11mins drive by car. Bus is nearby to the hotel too.

The staff are very helpful and very nice. The place is located in a very beautiful area. Breakfast is very delicious. The place is conveniently located near to the cable car around 11mins drive by car. Bus is nearby to the hotel too.

Receptionist could be more polite and smiling. He was speaking to us like he doesnt want to work here, and was very serious. I work in hotels for years but first time have seen such a receptionist. Rooms are beautiful, train rails are near but it wasnt a problem!

Receptionist could be more polite and smiling. He was speaking to us like he doesnt want to work here, and was very serious. I work in hotels for years but first time have seen such a receptionist. Rooms are beautiful, train rails are near but it wasnt a problem!

Older, but nice facility. Nice large room. Was not told that the high-speed train ran directly behind my room when I booked it. No AC or heat so the windows had to remain open and the train was loud.

Older, but nice facility. Nice large room. Was not told that the high-speed train ran directly behind my room when I booked it. No AC or heat so the windows had to remain open and the train was loud.

Don’t stay here. Dirty and beds so uncomfortable!

Don’t stay here. Dirty and beds so uncomfortable!

Definitely past it’s prime . Room size good, carpet old , bath room remolded but very small, bed/mattress old , balcony carpet damaged and ripped all over

Definitely past it’s prime . Room size good, carpet old , bath room remolded but very small, bed/mattress old , balcony carpet damaged and ripped all over

The family room was a good set up for our family of four with two teenagers. The location is excellent for zugspitz and other excursions. There is no spa or hot tub but my understanding is that one gets access to the town health club and buses - we did not use that however. Parking is tight. They accommodated a late checkin without issue. Breakfast is available for a fee, but we did not partake.

The family room was a good set up for our family of four with two teenagers. The location is excellent for zugspitz and other excursions. There is no spa or hot tub but my understanding is that one gets access to the town health club and buses - we did not use that however. Parking is tight. They accommodated a late checkin without issue. Breakfast is available for a fee, but we did not partake.

Genuinely nice and lovely hotel in traditional Alpin style. Great atmosphere, quiet, beautiful landscape. Room is cosy and stylish, and it has all necessities. A small minus is the limited parking space but all the hotels in the area has the same problem, but on the other side within short walking distance there is a big community parking with plenty of spaces. Highly recommended hotel!

Genuinely nice and lovely hotel in traditional Alpin style. Great atmosphere, quiet, beautiful landscape. Room is cosy and stylish, and it has all necessities. A small minus is the limited parking space but all the hotels in the area has the same problem, but on the other side within short walking distance there is a big community parking with plenty of spaces. Highly recommended hotel!

Staff was very kind and immediately helpful with our requests. Very quiet location, beautiful Mountain View, convenient onsite morning breakfasts. Bus service is great to Garmisch-Partenkirchen and Eibsee.

Staff was very kind and immediately helpful with our requests. Very quiet location, beautiful Mountain View, convenient onsite morning breakfasts. Bus service is great to Garmisch-Partenkirchen and Eibsee.

The place is beautiful and the rooms are super cozy. for the price, I paid I was very happy. The view from the room was stunning, and the showers are great. The only thing I didn't like was the pillow.

The place is beautiful and the rooms are super cozy. for the price, I paid I was very happy. The view from the room was stunning, and the showers are great. The only thing I didn't like was the pillow.