The property is cute and quaint. It has comfortable beds. My only complaint is the walls are paper thin. We could clearly hear any talking in the hallway and in the room next to us. Other than that it’s a great place. Lots of restaurants to choose from.

Beautiful surroundings

Beautiful surroundings

While the property was beautiful, I expected a little bit more from this caliber of hotel. For example, the walls were very thin in my hotel room, and I could hear the TV from the next-door room as well as a crying child most of the night. Apparently, there was a fitness center that was not functioning.

While the property was beautiful, I expected a little bit more from this caliber of hotel. For example, the walls were very thin in my hotel room, and I could hear the TV from the next-door room as well as a crying child most of the night. Apparently, there was a fitness center that was not functioning.

Despite an awesome location, Shore Club is one of the worst stays I've had at any price yet I paid $375 a night. I was told I could check in early, but when I got there, they said the cable provider was doing things so we had to wait. Then they told us we can't park in the lot because it is reserved for condo owners. They pointed us towards a first come first served public parking area. We had to finds street parking in a busy resort area. The hallways were a dank dark blue and led us to our very musty room. There was no way to call the front desk because it was abandoned. The sheets felt like cardboard, the bed horrible, and lighting in the room was inexplicable poor with a range of 5000K LED desk lamps and regular incandescent which made it hard to have them all on at the same time. The room had zero character or comfort. I was awakened at 3 am by somebody stumbling around the room above us as there is no sound insulation anywhere. In the morning I had to make a pot of coffee in the "breakfast library" myself because there was no one to be found even though the sign told me to "ask front desk attendant" if something needed to be replenished. There was no maid service but I did find towels in the "CLOSED" exercise room which was converted to store clean linens and towels on the floor and piled on the exercise equipment. This is a dump taking prime rates from a captive audience attending events at Road America. Here us a typical photo you can expect.

Despite an awesome location, Shore Club is one of the worst stays I've had at any price yet I paid $375 a night. I was told I could check in early, but when I got there, they said the cable provider was doing things so we had to wait. Then they told us we can't park in the lot because it is reserved for condo owners. They pointed us towards a first come first served public parking area. We had to finds street parking in a busy resort area. The hallways were a dank dark blue and led us to our very musty room. There was no way to call the front desk because it was abandoned. The sheets felt like cardboard, the bed horrible, and lighting in the room was inexplicable poor with a range of 5000K LED desk lamps and regular incandescent which made it hard to have them all on at the same time. The room had zero character or comfort. I was awakened at 3 am by somebody stumbling around the room above us as there is no sound insulation anywhere. In the morning I had to make a pot of coffee in the "breakfast library" myself because there was no one to be found even though the sign told me to "ask front desk attendant" if something needed to be replenished. There was no maid service but I did find towels in the "CLOSED" exercise room which was converted to store clean linens and towels on the floor and piled on the exercise equipment. This is a dump taking prime rates from a captive audience attending events at Road America. Here us a typical photo you can expect.

Great location. Good rooms. Our checkin was not good. We told them we would be very late. When we arrived at 11:30pm, the lobby was open but no one was there. We called multiple phone numbers and none of them worked. Eventually a guy pitched up and told us he’d left our keys at the entrance. They hadn’t given any instructions in this regard, and it was dark so we didn’t see it.

Great location. Good rooms. Our checkin was not good. We told them we would be very late. When we arrived at 11:30pm, the lobby was open but no one was there. We called multiple phone numbers and none of them worked. Eventually a guy pitched up and told us he’d left our keys at the entrance. They hadn’t given any instructions in this regard, and it was dark so we didn’t see it.

Wonderful Hotel in perfect location!

Wonderful Hotel in perfect location!

Smelly, bad breakfast. Room looked okay. No tv remote when tv was left on when we arrived. The building I think is attached to an old church and creaked a bit. Okay service when we checked in. No service when we checked out.

Smelly, bad breakfast. Room looked okay. No tv remote when tv was left on when we arrived. The building I think is attached to an old church and creaked a bit. Okay service when we checked in. No service when we checked out.

First the staff could not confirm the reservation. Wanted to charge me even though it was pre paid was quoted a different amount than advertised. Second I get it’s off seasons but why stuff is on the second floor? The pool had no towels the fitness center was closed and full of crap. They said the was a confidential breakfast but it was granola bars and bananas. The coffee machine wasn’t even turned on. Upon checkout no one was even around. Place is terrible

First the staff could not confirm the reservation. Wanted to charge me even though it was pre paid was quoted a different amount than advertised. Second I get it’s off seasons but why stuff is on the second floor? The pool had no towels the fitness center was closed and full of crap. They said the was a confidential breakfast but it was granola bars and bananas. The coffee machine wasn’t even turned on. Upon checkout no one was even around. Place is terrible

The lake is beautiful. The food and restaurants are lovely

The lake is beautiful. The food and restaurants are lovely

The advertising was a lie!!!!! No hot tub, no restaurants, no staff after 8, no bar, no free continental breakfast, parking was ridiculous, no microwave, poorly lit. Very expensive for NOT having what they claimed to have.

The advertising was a lie!!!!! No hot tub, no restaurants, no staff after 8, no bar, no free continental breakfast, parking was ridiculous, no microwave, poorly lit. Very expensive for NOT having what they claimed to have.

Spacious room and comfortable king sized bedding. Walk in shower and two spray heads, one hand held was great. Hotel location was waling dustance to dining and shops.

Spacious room and comfortable king sized bedding. Walk in shower and two spray heads, one hand held was great. Hotel location was waling dustance to dining and shops.

The place is great and you can’t beat the location, but there is no soundproofing at all. I could hear the conversations in the next room over like I was in the room with them. This means everything your neighbors do, from snoring to chatting to getting down and dirty, you will get to be a part of. Every door that opens and closes and every footstep above and beside, is a chance to wake up.

The place is great and you can’t beat the location, but there is no soundproofing at all. I could hear the conversations in the next room over like I was in the room with them. This means everything your neighbors do, from snoring to chatting to getting down and dirty, you will get to be a part of. Every door that opens and closes and every footstep above and beside, is a chance to wake up.

The grounds are beautiful. The lake is stunning and pristine. Staff are friendly and helpful. Rooms are ok, clean but not luxurious. The hotel is pet friendly which is awesome. I recommend this hotel and it's wonderful location!

The grounds are beautiful. The lake is stunning and pristine. Staff are friendly and helpful. Rooms are ok, clean but not luxurious. The hotel is pet friendly which is awesome. I recommend this hotel and it's wonderful location!

First off this is a quiet, quaint, peaceful place that is a bit whimsical and boutique like. The lake is beautiful and the little town is cute with the little restaurants and shops. The room was very clean. The negatives are the parking. You cannot park next to where the rooms are, the lot is reserved for other properties so you have to park on the opposite end of the building where you need a different key to enter, but they do not give you that key so that’s an issue. The beds are very uncomfortable. They need to be replaced because there are large dips in the middle of them from overuse. The food that is offered is just “okay”, it is nothing special. The best items were the pot stickers and the cheese curds. The Social and the Tiki bar both were just adequate. There were about 20-30 bees at the different tables at the tiki bar which is sort of an issue. Two of us were stung. The bathrooms at the outdoor pool are very dirty and if you want to shower post lake or pool there, good luck because the water pressure isn’t more than a sprinkle. The pools are heated and the hot tub is a nice temperature. The staff was not the most helpful, I felt like a bit of an inconvenience at times. The bartender at the social was drinking the entire time we were there which is whatever, but he was mixing up drinks and making things incorrectly. The office staff were the most helpful and pleasant of the entire property.

First off this is a quiet, quaint, peaceful place that is a bit whimsical and boutique like. The lake is beautiful and the little town is cute with the little restaurants and shops. The room was very clean. The negatives are the parking. You cannot park next to where the rooms are, the lot is reserved for other properties so you have to park on the opposite end of the building where you need a different key to enter, but they do not give you that key so that’s an issue. The beds are very uncomfortable. They need to be replaced because there are large dips in the middle of them from overuse. The food that is offered is just “okay”, it is nothing special. The best items were the pot stickers and the cheese curds. The Social and the Tiki bar both were just adequate. There were about 20-30 bees at the different tables at the tiki bar which is sort of an issue. Two of us were stung. The bathrooms at the outdoor pool are very dirty and if you want to shower post lake or pool there, good luck because the water pressure isn’t more than a sprinkle. The pools are heated and the hot tub is a nice temperature. The staff was not the most helpful, I felt like a bit of an inconvenience at times. The bartender at the social was drinking the entire time we were there which is whatever, but he was mixing up drinks and making things incorrectly. The office staff were the most helpful and pleasant of the entire property.

Great location, beautiful scenery. Drinks at the Tiki bar are very strong, bartenders not very friendly. The rooms were clean and updated, but the beds were horribly uncomfortable and the walls are so thin you can hear the TV and conversation in the next room and above you making sleep difficult.

Great location, beautiful scenery. Drinks at the Tiki bar are very strong, bartenders not very friendly. The rooms were clean and updated, but the beds were horribly uncomfortable and the walls are so thin you can hear the TV and conversation in the next room and above you making sleep difficult.

Very dated property with no services or food amenities. The room was ok but the building needs a lot of work. No room service, no housekeeping. For $300+ per night it was really weak

Very dated property with no services or food amenities. The room was ok but the building needs a lot of work. No room service, no housekeeping. For $300+ per night it was really weak

Loved the updated room decor, super nice and large outdoor patio! One suggestion I would make is lose the country music at the tiki bar, completely out of place.