Underwhelming service at a wonderful hotel

Underwhelming service at a wonderful hotel

Very nice spacious and clean hotel by sea-front, beautiful view. The large outdoor swimmingpool was great, also the sunbeds, and shower beside it, and beach-towels were provided. The restaurant served very tasty food, and there was a lot of choice in the buffet breakfast. We were welcomed with a welcome drink and were given a free upgrade to a more spacious room. The staff was very friendly. The jacussi and 2 saunas in the spa-area were very enjoyable. The smaller heated pool in the spa-area (outdoor pool , not covered at the time) was not clean unfortunately, there were drowned and floating mosquitos and flies there, but that was the only negative thing about our stay. I would gladly come again. Thanks to the friendly staff!

Very nice spacious and clean hotel by sea-front, beautiful view. The large outdoor swimmingpool was great, also the sunbeds, and shower beside it, and beach-towels were provided. The restaurant served very tasty food, and there was a lot of choice in the buffet breakfast. We were welcomed with a welcome drink and were given a free upgrade to a more spacious room. The staff was very friendly. The jacussi and 2 saunas in the spa-area were very enjoyable. The smaller heated pool in the spa-area (outdoor pool , not covered at the time) was not clean unfortunately, there were drowned and floating mosquitos and flies there, but that was the only negative thing about our stay. I would gladly come again. Thanks to the friendly staff!

Amazing staff and a wonderful view

Had a wonderful time. Everything about the hotel was fab. Staff were very friendly and helpful.

Had a wonderful time. Everything about the hotel was fab. Staff were very friendly and helpful.

Absolutely amazing we are definitely coming back. Location,amenities and staff were amazing and the property it self was beautiful.

Absolutely amazing we are definitely coming back. Location,amenities and staff were amazing and the property it self was beautiful.

I am IN LOVE with Trogir and Brown Beach House. Best stay for our honeymoon. Also this is an extremely family friendly spot as there is something to do for everyone. Food was fab and the staff is like being with family. Especially our breakfast ladies, we loved them so much and they made our stay so special. We will be back!

Great hotel with a luxury touch! Nice infinity pool and great breakfast! Free parking and charging is a big plus! A great welcome moment when 2 glass of champagne was offered at check-in!

I am IN LOVE with Trogir and Brown Beach House. Best stay for our honeymoon. Also this is an extremely family friendly spot as there is something to do for everyone. Food was fab and the staff is like being with family. Especially our breakfast ladies, we loved them so much and they made our stay so special. We will be back!

Great hotel with a luxury touch! Nice infinity pool and great breakfast! Free parking and charging is a big plus! A great welcome moment when 2 glass of champagne was offered at check-in!

Everything was perfect!

Everything was perfect!

Amazing location with very nice rooms and a beautiful swimming pool

Amazing location with very nice rooms and a beautiful swimming pool

everything was absolutely wonderful. one of my favorite Brown hotels. only thing i would improve is the air conditioning but everything else was hands down amazing

everything was absolutely wonderful. one of my favorite Brown hotels. only thing i would improve is the air conditioning but everything else was hands down amazing

Absolutely gorgeous in every way!

Absolutely gorgeous in every way!

Beautifully run property. Stylish & comfortable. Excellent breakfast.

Beautifully run property. Stylish & comfortable. Excellent breakfast.

The receptionist when i arrived, had checked the airport and found multiple delays. She asked if i was impacted and when I said I was, she supplied a welcome drink. All the staff were really thoughtful and supplied information on the 2 pools, breakfast location and the walk to the town centre.

Received a very warm welcome upon check in. We were offered a glass of Prosecco and were advised of hotel facilities, location and room details. Room was beautifully furnished with nice amenities. There was a good choice at breakfast. Short walk to Trogir old town. Highly recommend.

Received a very warm welcome upon check in. We were offered a glass of Prosecco and were advised of hotel facilities, location and room details. Room was beautifully furnished with nice amenities. There was a good choice at breakfast. Short walk to Trogir old town. Highly recommend.

The receptionist when i arrived, had checked the airport and found multiple delays. She asked if i was impacted and when I said I was, she supplied a welcome drink. All the staff were really thoughtful and supplied information on the 2 pools, breakfast location and the walk to the town centre.

The service and rooms are amazing! Very beautiful place! Excellent customer service.

The service and rooms are amazing! Very beautiful place! Excellent customer service.

Nice hotel in a beautiful walkable area, to restaurants and shops. hotel under staffed most days, no pool service was terrible, towels by pool old and faded in different shades of blue. Bathroom towels very small old and yellow which we think were once white. Cleaning of rooms was very average with glasses never cleaned or removed, one small bar of soap for 6 days. Safe were helpful and nice, maybe management should look at things, the spa was nice and safe loverly

Nice hotel in a beautiful walkable area, to restaurants and shops. hotel under staffed most days, no pool service was terrible, towels by pool old and faded in different shades of blue. Bathroom towels very small old and yellow which we think were once white. Cleaning of rooms was very average with glasses never cleaned or removed, one small bar of soap for 6 days. Safe were helpful and nice, maybe management should look at things, the spa was nice and safe loverly

Everything about this place was just right