Need more staff at reception !

Need more staff at reception !

Overall, the stay was great! The room was a little "beat-up" meaning there were some clear scuffs on the walls, but overall, the room was kept clean and comfortable.

Overall, the stay was great! The room was a little "beat-up" meaning there were some clear scuffs on the walls, but overall, the room was kept clean and comfortable.

Our room had black mold and limescale in the shower, the drain also didn't work correctly. Their excuse for not cleaning: the showers will be renovated in a few months. Next to this the heater barely worked and the internet was slow and dropped multiple times during use. They offered us a different room, but not one with a renovated shower because then we would have to pay extra even though it was late at night and the room was available anyway. We got offered a similar room, we had to check it out ourselves to see if it was clean. Of course, it was not. There was a spa included. They later shared the spa was closed due to covid. There was not even a spa to be found on the third floor, not even to be seen on the emergency exit maps. If by Art Hotel you mean a few images of chickens, then yes there are chickens, but it had no charm. As we couldn't find a solution we decided not to make too much of a fuss about it (who wants to stress out during their long-awaited holiday) but we are unable to share a positive review.

Our room had black mold and limescale in the shower, the drain also didn't work correctly. Their excuse for not cleaning: the showers will be renovated in a few months. Next to this the heater barely worked and the internet was slow and dropped multiple times during use. They offered us a different room, but not one with a renovated shower because then we would have to pay extra even though it was late at night and the room was available anyway. We got offered a similar room, we had to check it out ourselves to see if it was clean. Of course, it was not. There was a spa included. They later shared the spa was closed due to covid. There was not even a spa to be found on the third floor, not even to be seen on the emergency exit maps. If by Art Hotel you mean a few images of chickens, then yes there are chickens, but it had no charm. As we couldn't find a solution we decided not to make too much of a fuss about it (who wants to stress out during their long-awaited holiday) but we are unable to share a positive review.

Very nice hotel which I visited before. We used teaco vouchers to get a discount so it was a really good price. Lovely room and a relaxing stay

Very nice hotel which I visited before. We used teaco vouchers to get a discount so it was a really good price. Lovely room and a relaxing stay

They were very helpful. It was very hot and they gave us a fan. The breakfast was excellent.

They were very helpful. It was very hot and they gave us a fan. The breakfast was excellent.

Location was perfect. Check in was smooth and the staff were friendly. The room was quite small and warm. No AC so it was quite hot and multiple sets of stairs to get to our room. Elevator could only help if in the main building but we were up and across the alley in an attached building.

Location was perfect. Check in was smooth and the staff were friendly. The room was quite small and warm. No AC so it was quite hot and multiple sets of stairs to get to our room. Elevator could only help if in the main building but we were up and across the alley in an attached building.

The staff is friendly, helpful and hard working.

The staff is friendly, helpful and hard working.

Reception staff were exceptional. Breakfast excellent. Tea and coffee available 24/7 but would have been nice to have tea making facilities in the room. Secure parking available

Reception staff were exceptional. Breakfast excellent. Tea and coffee available 24/7 but would have been nice to have tea making facilities in the room. Secure parking available

Wonderful welcome at reception. Short 10 min walk to the main square

Wonderful welcome at reception. Short 10 min walk to the main square

Well managed hotel, fresh design ideas coming through although it is far from the final concept, nice location, great little town

Well managed hotel, fresh design ideas coming through although it is far from the final concept, nice location, great little town

The wifi has improved than 2 years ago. Staffs are very kind, but if there is Ref. in the room, I hope usual.

The wifi has improved than 2 years ago. Staffs are very kind, but if there is Ref. in the room, I hope usual.