Residents leave their plastic bottles, glasses, papers and so on on the grass, which is chocking. Fortunately the cleaning teams of Charmillion are very committed in cleaning, but rules should be applied more for dirty people. All the people from the restaurant and the custom service ate welcoming and smilling. Rooms are clean, room service is very good. The pools are clean.

Bra service

Bra service

Pros-location from airport, quality of pools and water slides as well as staff Cons- lack of vegetarian food options and those available are not clearly marked. Also only one main restaurant which an get very busy in the evenings.

Pros-location from airport, quality of pools and water slides as well as staff Cons- lack of vegetarian food options and those available are not clearly marked. Also only one main restaurant which an get very busy in the evenings.

Simply perfect!

Simply perfect!

Staff are brilliant. First time someone has actually got the Firestick working in the room when I’ve had a problem, although Wi-Fi in room is hot and miss but good in other area. Food is ok, but my omelette was an egg as they had run out of cheese ham mushrooms etc. shower is warm at best. Got the football on via bein sports at the bar. Shuttle bus to beach drops you at entrance of another charmillion hotel and then it’s about 300 metres to the beach where your AI is still valid. Good quality hotel where the staff are so attentive. Great aqua park slides for kids and adults. For £46 all inclusive a night single person it’s difficult to complain

Staff are brilliant. First time someone has actually got the Firestick working in the room when I’ve had a problem, although Wi-Fi in room is hot and miss but good in other area. Food is ok, but my omelette was an egg as they had run out of cheese ham mushrooms etc. shower is warm at best. Got the football on via bein sports at the bar. Shuttle bus to beach drops you at entrance of another charmillion hotel and then it’s about 300 metres to the beach where your AI is still valid. Good quality hotel where the staff are so attentive. Great aqua park slides for kids and adults. For £46 all inclusive a night single person it’s difficult to complain

Excellent hotel with brilliant waterpark that the kids loved. Evening entertainment was ok for kids. The staff were great especially the lifeguards who had a great rapport with thd kids. Food was good- plenty of choice and the kids enjoyed it. Our only downside was they were doing some work on the grounds just outside while we were there which meant i was woken early by the noise (7am) - however we were just unlucky with the timing of when we were there and they had to start early to beat the heat. Overall an excellent hotel and would return.

Excellent hotel with brilliant waterpark that the kids loved. Evening entertainment was ok for kids. The staff were great especially the lifeguards who had a great rapport with thd kids. Food was good- plenty of choice and the kids enjoyed it. Our only downside was they were doing some work on the grounds just outside while we were there which meant i was woken early by the noise (7am) - however we were just unlucky with the timing of when we were there and they had to start early to beat the heat. Overall an excellent hotel and would return.

We have spent 13 days in Charmillions Aqua Park and we had such a good time Pros: - A lot of fun on the slide for adults and kids - Nice variety of food in the restaurant - The staff was nice and welcoming - Mini disco for kids and animation was great - Kids area and playground - Pool with wave was nice and never busy - A lot of different activities to do during the day you don’t get bored - The Spa was very good the massage was very nice and professional - Nice gym facility Cons: - The state of the bathroom not very clean - We needed to beg to get beach towel, they were not changed on daily basis as they said, - The cleaner putting pressure on us the do the room when we were still inside - The food got us sick 3 times in 13 days, we discussed this matter with the staff and guest and they all got sick at some point we believe from the chicken and fish and maybe some fruits - The hotel is far from everything so you need to get on a taxi to get there - Poor internet connexion

We have spent 13 days in Charmillions Aqua Park and we had such a good time Pros: - A lot of fun on the slide for adults and kids - Nice variety of food in the restaurant - The staff was nice and welcoming - Mini disco for kids and animation was great - Kids area and playground - Pool with wave was nice and never busy - A lot of different activities to do during the day you don’t get bored - The Spa was very good the massage was very nice and professional - Nice gym facility Cons: - The state of the bathroom not very clean - We needed to beg to get beach towel, they were not changed on daily basis as they said, - The cleaner putting pressure on us the do the room when we were still inside - The food got us sick 3 times in 13 days, we discussed this matter with the staff and guest and they all got sick at some point we believe from the chicken and fish and maybe some fruits - The hotel is far from everything so you need to get on a taxi to get there - Poor internet connexion

Positives kids loved Aqua Park although park pools close early at 5pm??. The resort staff are friendly and helpful. My room cleaner was excellent. Kids also loved the 9pm animation show. Negatives - with only one main restaurant it can become very full and chaotic resulting in big queues when waiting to be served at the food stations. The resort is definitely catered to one nationality and you will have communication issues if you only speak English as it is barely understood at this resort. Too much queue jumping at food stations which needs to be addressed by management. Food is reasonable but I was disappointed with the evening dinner as not much variety from day to day although the bbq chicken cooked outside by the chef is delicious so I mainly stuck with this. Snacks between lunch and dinner can be much better compared to other 5 star resorts in sharm el sheikh i have visited.

Positives kids loved Aqua Park although park pools close early at 5pm??. The resort staff are friendly and helpful. My room cleaner was excellent. Kids also loved the 9pm animation show. Negatives - with only one main restaurant it can become very full and chaotic resulting in big queues when waiting to be served at the food stations. The resort is definitely catered to one nationality and you will have communication issues if you only speak English as it is barely understood at this resort. Too much queue jumping at food stations which needs to be addressed by management. Food is reasonable but I was disappointed with the evening dinner as not much variety from day to day although the bbq chicken cooked outside by the chef is delicious so I mainly stuck with this. Snacks between lunch and dinner can be much better compared to other 5 star resorts in sharm el sheikh i have visited.

Food was disgusting all the meals there hotel is very old and not clean it makes you feel sick inside.

Food was disgusting all the meals there hotel is very old and not clean it makes you feel sick inside.

Hotel staff are very welcoming and provide excellent service. Food choices are very limited and lot of repititions of the menu and not always hot. Aqua park facilities are good for children and adults. Hotel is clean and tidy. Has access to beach via a hotel bus to another hotel in there chain 10 mins away

Hotel staff are very welcoming and provide excellent service. Food choices are very limited and lot of repititions of the menu and not always hot. Aqua park facilities are good for children and adults. Hotel is clean and tidy. Has access to beach via a hotel bus to another hotel in there chain 10 mins away

Hi Expedia, this is one of the worst hotels experience that you can offer. Staff extremely rude and they will try to charge extremely high rate and miss informe. I stayed 2 nights two nights for the COP27 event and last night I want to add a person to my roam ( wife) they wanted to charge 700usd extra for this, the amount extremely ridiculous!! But when register I ask for this information and said that is was okay and maybe without cost!!! Avoid this property.

Hi Expedia, this is one of the worst hotels experience that you can offer. Staff extremely rude and they will try to charge extremely high rate and miss informe. I stayed 2 nights two nights for the COP27 event and last night I want to add a person to my roam ( wife) they wanted to charge 700usd extra for this, the amount extremely ridiculous!! But when register I ask for this information and said that is was okay and maybe without cost!!! Avoid this property.

Lovely place for a family vacation. Though, no internet in the rooms.

Lovely place for a family vacation. Though, no internet in the rooms.

The pools and water park are great. Terrible food, the level of cleanliness in the dining room is very low. We booked a vacation on an all-inclusive basis, but in fact the hotel asked for extra charge on basic things as well. Low level of cleanliness in the rooms The check in process takes a long time We were very disappointed with the hotel

Had a great stay with my family (Aug 2022). Hotel staff are extremely nice and helpful especially Antonyos Sedik. Hotel rooms are very spacious and cleaned very well everyday. Aqua is fabulous with many slides for all kids ages. Pools very clean and facilities are excellent. Spa and GYM are great. The only downside is 2 things: 1. No Wifi at all in rooms and facilities. 2. Restaurant is awful, food quality is very bad and the restaurant is NOT clean. I had an all inclusive package but could not eat at the restaurant. So you better go for bed and breakfast booking.

The only thing I like the staff all other things bad and the SPA is very bad and dirty the guest was terrible look like was there 1st time in the resorts and same food every day food was bad and low quality all over don’t waste your money with this resorts

Room is spacious and cleaned daily. Wifi is not existent which makes is hard to accommodate business while on vacation. Reception staff very helpful, housekeeping staff very friendly and bar staff is pretty much the best. Special note to Maged at the main bar, he goes above and beyond to accommodate customers needs, he works non stop. Also Atif at the beauty salon is very professional and does a good job. The kids loved the slides and water park, but strangely enough they close the water part at 4:30 PM!!!! Fall options are limited, repetitive, tasteless food.

Very good hotel

Very good to children

Very good to children

Overall we had an amazing time! Hotel waiters, bar staff, life guards were amazing. Our reason for some of the low scores were due to the following. A 5 star hotel should have bath robes, wifi as a basic. It took 4 days before we were given robes. They offered wifi routers at an additional cost, this was a back and fourth journey to the reception as they couldnt make up there minds if there was a working router available, to add to it they wanted a seperate deposit for the charger wire. The hotel were not fumagating for mosquitos until we complained. Beauty and massage sales people were to pushy, if you said no you were met with a challenge 'why do you keep saying no' Not much choice for vegetarians, when we politely asked for more dishes they said eat potatoes and salad, really? Far from 5 star service. Outside of this great pools and slides and a good service from the bar staff.

Overall we had an amazing time! Hotel waiters, bar staff, life guards were amazing. Our reason for some of the low scores were due to the following. A 5 star hotel should have bath robes, wifi as a basic. It took 4 days before we were given robes. They offered wifi routers at an additional cost, this was a back and fourth journey to the reception as they couldnt make up there minds if there was a working router available, to add to it they wanted a seperate deposit for the charger wire. The hotel were not fumagating for mosquitos until we complained. Beauty and massage sales people were to pushy, if you said no you were met with a challenge 'why do you keep saying no' Not much choice for vegetarians, when we politely asked for more dishes they said eat potatoes and salad, really? Far from 5 star service. Outside of this great pools and slides and a good service from the bar staff.