Relaxing

Check in staff were amazing. We got an awesome upgrade. The apartments are awesome, really clean & have everything you need. The 4 pools & numerous tennis courts got a bit of use (mainly pools) loved that both rooms had an ensuite. Overall definitely would recommend.

Check in staff were amazing. We got an awesome upgrade. The apartments are awesome, really clean & have everything you need. The 4 pools & numerous tennis courts got a bit of use (mainly pools) loved that both rooms had an ensuite. Overall definitely would recommend.

The office was closed at 6:50pm when we arrived (no prior communication or call confirming), however there was an out of hours number to call, who were helpful in checking in. The accommodation was fine, dated, but suitable for our stay. There was a large amount of dead ants in the cutlery drawer, as well as a couple of live cockroaches running around, the following morning we also found a large amount of live ants running around kitchen (no food left out as we ate out and didnt have a chance to buy any). On a positive the amenities were great, tennis courts, pools which were great for kids.

The office was closed at 6:50pm when we arrived (no prior communication or call confirming), however there was an out of hours number to call, who were helpful in checking in. The accommodation was fine, dated, but suitable for our stay. There was a large amount of dead ants in the cutlery drawer, as well as a couple of live cockroaches running around, the following morning we also found a large amount of live ants running around kitchen (no food left out as we ate out and didnt have a chance to buy any). On a positive the amenities were great, tennis courts, pools which were great for kids.

Toni the kind lady at reception was super helpful! Kids loved the heated swimming pool and all of the tennis courts. Exploring at caves, beach and nearby was great fun

Toni the kind lady at reception was super helpful! Kids loved the heated swimming pool and all of the tennis courts. Exploring at caves, beach and nearby was great fun

The resort is really nice has 3 pool beautiful pools, reception contacted me to give me the password for late check in and everything went well, the last day I asked if I could pay late check out as it was my birthday and I wanted to go for a swim the receptionist was really kind and didn't charge me at all the late check out, the only issue that I had was that I requested two rooms with queen bed and one room with two single beds and they gave me two rooms with two single beds but it wasn't a big deal we just put the beds together and everything was ok. The house where we stayed is in good condition but some wardrobes smell like humid or something but again it wasn't a big deal. The price was a little bit higher because was public holiday but was still affordable I will definitely book again but I would recommend contact directly the resort if you need specific bedrooms set up.

The resort is really nice has 3 pool beautiful pools, reception contacted me to give me the password for late check in and everything went well, the last day I asked if I could pay late check out as it was my birthday and I wanted to go for a swim the receptionist was really kind and didn't charge me at all the late check out, the only issue that I had was that I requested two rooms with queen bed and one room with two single beds and they gave me two rooms with two single beds but it wasn't a big deal we just put the beds together and everything was ok. The house where we stayed is in good condition but some wardrobes smell like humid or something but again it wasn't a big deal. The price was a little bit higher because was public holiday but was still affordable I will definitely book again but I would recommend contact directly the resort if you need specific bedrooms set up.

Never ever again.

Never ever again.

The property was a little tired carpet needs replacing Service at the restaurant was disorganised

The property was a little tired carpet needs replacing Service at the restaurant was disorganised

We have been going to Raffertys for over 20 years. We love the resort, facilities and location which is fantastic however the rooms definitely need some work and attention. The lounges and dining room tables and chairs are atrocious and completely uncomfortable. The bathrooms are old and need work. Most flyscreens are broken so you can’t leave the door open as mosquitoes will come in. The pillows and bedding also needs updating. Overall the interior of the rooms urgently needs work. The facilities generally are beautiful. It is a real shame there is no Kids club in the school holidays anymore- no movie nights or even feeding the birds and pelicans either. Many of the buildings that used to house other restaurants and other activities have just been left to become destroyed and it’s such a same. I’m not sure we will return to Raffertys again. We love this place but it needs a fair bit of work unfortunately.

We have been going to Raffertys for over 20 years. We love the resort, facilities and location which is fantastic however the rooms definitely need some work and attention. The lounges and dining room tables and chairs are atrocious and completely uncomfortable. The bathrooms are old and need work. Most flyscreens are broken so you can’t leave the door open as mosquitoes will come in. The pillows and bedding also needs updating. Overall the interior of the rooms urgently needs work. The facilities generally are beautiful. It is a real shame there is no Kids club in the school holidays anymore- no movie nights or even feeding the birds and pelicans either. Many of the buildings that used to house other restaurants and other activities have just been left to become destroyed and it’s such a same. I’m not sure we will return to Raffertys again. We love this place but it needs a fair bit of work unfortunately.

Very clean rooms and kitchen space. Very bright, needs curtains in bedrooms, mattress very old, felt every spring, sheets and blankets for bedding. $80 for lock out call out free at 630pm Saturday Broken glass around footpaths. Fun boat hire facilities and tennis courts

Very clean rooms and kitchen space. Very bright, needs curtains in bedrooms, mattress very old, felt every spring, sheets and blankets for bedding. $80 for lock out call out free at 630pm Saturday Broken glass around footpaths. Fun boat hire facilities and tennis courts

It was a beautiful family holiday home in a nice location. It would have been a much better if the weather was good. We’ll definitely be back there

We had a family stay and enjoyed our visit. Quiet location, 2 bedroom loft cottage. We found the accommodation to be spacious and well situated. We enjoyed the surrounds and wildlife. Pleasant and welcoming staff. Kids enjoyed outdoor and covered pool. Our main issue was around cleanliness and we felt the bedding could have been better cleaned. The use of clean sheets wrapped around a quilt that did not appear to be washed was not what we expected. There was makeup spilt on the carpet. The crockery was not optimally cleaned. Staff were helpful when we advised of the broken items in the kitchen and let them know the makeup spill was there upon our arrival. We were happy with our courtyard and balcony overlooking a nature area and the gardens and communal areas were well maintained. We enjoyed the boat trip from the local company on Lake Macquarie.

We had a family stay and enjoyed our visit. Quiet location, 2 bedroom loft cottage. We found the accommodation to be spacious and well situated. We enjoyed the surrounds and wildlife. Pleasant and welcoming staff. Kids enjoyed outdoor and covered pool. Our main issue was around cleanliness and we felt the bedding could have been better cleaned. The use of clean sheets wrapped around a quilt that did not appear to be washed was not what we expected. There was makeup spilt on the carpet. The crockery was not optimally cleaned. Staff were helpful when we advised of the broken items in the kitchen and let them know the makeup spill was there upon our arrival. We were happy with our courtyard and balcony overlooking a nature area and the gardens and communal areas were well maintained. We enjoyed the boat trip from the local company on Lake Macquarie.

We loved our stay. It was excellent and we will be returning. One suggestion/request...could the heated pool be kept a little warmer in winter? Otherwise we enjoyed the restaurant, loved the outlook of our townhouse and generally we’re very pleased with our stay.

Spacious 4 bedroom place with linen supplied. No wifi and no access to the garage which was not advertised. Dining seats 10 with additional outdoor setting. Lack of cooking utilities which made it difficult to use the bbq facilities. No basic salt or pepper provided. Lack of bin liners for main kitchen bin. And only 2.5 bathrooms as only toilet in loft. Generous with toiletries provided. Pools were well kept and maintained. Plenty of tennis courts and the jet buzz ride is a must for a thrilling adventure. All staff were friendly and willing to accommodate where possible

Spacious 4 bedroom place with linen supplied. No wifi and no access to the garage which was not advertised. Dining seats 10 with additional outdoor setting. Lack of cooking utilities which made it difficult to use the bbq facilities. No basic salt or pepper provided. Lack of bin liners for main kitchen bin. And only 2.5 bathrooms as only toilet in loft. Generous with toiletries provided. Pools were well kept and maintained. Plenty of tennis courts and the jet buzz ride is a must for a thrilling adventure. All staff were friendly and willing to accommodate where possible

We were warmly welcomed at reception and given our keys etc. When we entered the property it was fairly clean but not to a very good standard (debris on carpet, dirt/sand marks on the lounge etc). Resort grounds are great and the kids had a great time at the Jetty and exploring. The air conditioning worked intermittently, we were advised that it had issues and they would repair asap but not over the weekend as it was a public holiday. The temperature in the townhouse was quite cold, especially at night and the beds only had a thin sheet and blanket with no additional blankets provided, on a few nights we were very cold when the A/C wouldn't turn on. I then tried to do a load of washing and found out the drier didnt work, it would spin but no air was being circulated. Upon checkout we advised the reception of our issues and they just brushed them off, almost as if we'd broken the appliances ourselves. At double what we would normally pay for a 3 night stay (cant quote dollar figure due to Hotels.com policy) i was expecting better value for money and everything to work, or at least be repaired at some time during our stay. Would only come back if the price was significantly lower. For this kind of money better places are available.

We were warmly welcomed at reception and given our keys etc. When we entered the property it was fairly clean but not to a very good standard (debris on carpet, dirt/sand marks on the lounge etc). Resort grounds are great and the kids had a great time at the Jetty and exploring. The air conditioning worked intermittently, we were advised that it had issues and they would repair asap but not over the weekend as it was a public holiday. The temperature in the townhouse was quite cold, especially at night and the beds only had a thin sheet and blanket with no additional blankets provided, on a few nights we were very cold when the A/C wouldn't turn on. I then tried to do a load of washing and found out the drier didnt work, it would spin but no air was being circulated. Upon checkout we advised the reception of our issues and they just brushed them off, almost as if we'd broken the appliances ourselves. At double what we would normally pay for a 3 night stay (cant quote dollar figure due to Hotels.com policy) i was expecting better value for money and everything to work, or at least be repaired at some time during our stay. Would only come back if the price was significantly lower. For this kind of money better places are available.

Beautiful spot for a holiday with the family. Checking in was seamless. Amenities need to be updated, other then that, will definitely be back in the summer.

Beautiful spot for a holiday with the family. Checking in was seamless. Amenities need to be updated, other then that, will definitely be back in the summer.

The house was fabulous, large and sleeps 10. probably should advise that garage isn’t available for parking.

The house was fabulous, large and sleeps 10. probably should advise that garage isn’t available for parking.

The property is old and rundown. Not enough parking for visitors. Difficult to contact reception - not able to contact them by phone and they did not respond to email.

The property is old and rundown. Not enough parking for visitors. Difficult to contact reception - not able to contact them by phone and they did not respond to email.

The resort has so much potential....it needs money spent on it .....staff were good.....Cams Wharf cafe was the only restaurant open and the service was bad and the food was terrible... also had potential if had been run by others. The location is magic just needs some TLC