Great place hotel and staff

Great place hotel and staff

Perfect!

Perfect!

We've stayed in a terrace suit; the room, the facilities, food, kindness of the staff was amazing. I certainly recommend this experience. Special thanks to Mrs. Seçil and Ms. Ceren on front desk for their continous support and kindness.

We've stayed in a terrace suit; the room, the facilities, food, kindness of the staff was amazing. I certainly recommend this experience. Special thanks to Mrs. Seçil and Ms. Ceren on front desk for their continous support and kindness.

Me and my parents stayed here 3 nights and honestly everything was great except their food which I’m shocked nobody else mentioned it in their reviews. Food was tasteless, either no salt or too salty. Not much variety.. But the beach is very nice and the hotel is pretty quiet so overall it was a good experience.

Me and my parents stayed here 3 nights and honestly everything was great except their food which I’m shocked nobody else mentioned it in their reviews. Food was tasteless, either no salt or too salty. Not much variety.. But the beach is very nice and the hotel is pretty quiet so overall it was a good experience.

great location and hotel, staff not worth of a 5 starts hotel. They messed up badly

great location and hotel, staff not worth of a 5 starts hotel. They messed up badly

Excellent location with beautiful views, very nice swimming pool and great restaurants

Excellent location with beautiful views, very nice swimming pool and great restaurants

The cleanliness was of good standard and the rooms were lovely. Some of the staff appeared to be reluctant to approach or serve you. Overall, I I had a good experience but communications in English can also be improved.

The cleanliness was of good standard and the rooms were lovely. Some of the staff appeared to be reluctant to approach or serve you. Overall, I I had a good experience but communications in English can also be improved.

We have just returned from a 2 week break at Paloma Pasha. Firstly I have to say how wonderful the waiters, restaurant managers, bar staff and cleaners are, they work a very hard job and always were so polite and accommodating. Pool and Sea was well life guarded and safe. Now the serious part, our daughter was served raw chicken not once but 3 times during our stay. The first time we reported it to the restaurant manager and guest relations manager, we felt this was taken very seriously and we put it down to error. The second time, my daughter reported to the Guest Relations Manager and she asked that the General Manager contact her to discuss this further as was not acceptable, she was met with a reply of 'Her chicken was ok when she ate it at lunchtime" and nothing further more was done, no general manager contacted us at all. The third time was the last day and I took a piece of chicken that has just been put on the buffet straight from the grill and it was raw again, I gave it straight back to the chef! This could be very serious especially for a young child or elderly person. The food was rarely hot and overall the worst food that we have ever eaten on holiday. I think the Tripe Soup tipped it over the edge! Food felt really low end budget and we wonder if it was because the Lire was very poor. Quite a few trip hazards around the pool decking area, the amenities for the animation team are very sub standard with a dart board and a left handed archery bow.

We have just returned from a 2 week break at Paloma Pasha. Firstly I have to say how wonderful the waiters, restaurant managers, bar staff and cleaners are, they work a very hard job and always were so polite and accommodating. Pool and Sea was well life guarded and safe. Now the serious part, our daughter was served raw chicken not once but 3 times during our stay. The first time we reported it to the restaurant manager and guest relations manager, we felt this was taken very seriously and we put it down to error. The second time, my daughter reported to the Guest Relations Manager and she asked that the General Manager contact her to discuss this further as was not acceptable, she was met with a reply of 'Her chicken was ok when she ate it at lunchtime" and nothing further more was done, no general manager contacted us at all. The third time was the last day and I took a piece of chicken that has just been put on the buffet straight from the grill and it was raw again, I gave it straight back to the chef! This could be very serious especially for a young child or elderly person. The food was rarely hot and overall the worst food that we have ever eaten on holiday. I think the Tripe Soup tipped it over the edge! Food felt really low end budget and we wonder if it was because the Lire was very poor. Quite a few trip hazards around the pool decking area, the amenities for the animation team are very sub standard with a dart board and a left handed archery bow.

Excellent accommodations, extremely friendly staff. Osman and Hassan Mobarak are the best in the restaurant. They were very friendly and nice. they are truly an asset. Beser from the room service was also extremely friendly and accommodating. The food was really good and the facility is a great place to relax and enjoy your vacation. We went there twice this year and planning to go back in the future.

Excellent accommodations, extremely friendly staff. Osman and Hassan Mobarak are the best in the restaurant. They were very friendly and nice. they are truly an asset. Beser from the room service was also extremely friendly and accommodating. The food was really good and the facility is a great place to relax and enjoy your vacation. We went there twice this year and planning to go back in the future.

The Hotel needs renovation especially the beach,water is nice but not excellent,it's very shallow you must walk quite a few in the sea in order to be able to swim.Staff were good generally,foods were average they could have more variation I think, (except of Turkish night),the activities are poor you might be boring all day there is no nearly any activity to do around hotel or in the hotel,rooms were very clean always and has enough space for a family.I would generally recommend for the family with children.

The Hotel needs renovation especially the beach,water is nice but not excellent,it's very shallow you must walk quite a few in the sea in order to be able to swim.Staff were good generally,foods were average they could have more variation I think, (except of Turkish night),the activities are poor you might be boring all day there is no nearly any activity to do around hotel or in the hotel,rooms were very clean always and has enough space for a family.I would generally recommend for the family with children.

We stayed in a Terrace Suite which overlooked the pool and the sea, the view was beautiful and most nights we would sit in the Jacuzzi enjoying the evening sun. The room was beautiful and would be recommended to those wishing to stay at Paloma Pasha. Our stay was during April, the sun during the day was hot however in the evening it got chilly. The hotel would provide blankets to guest which came in handy and I thought that was a nice touch towards Guest satisfaction. Although it was hot during the day, the swimming pool was cold but bearable once jumping in and getting that initial shock. The food choice was ok, however a greater variety is needed. Comparing to Club Sultan from previous trips, Sultan provided a greater variety. For my son Joseph, there was a kids club. Once spending a few days there, he became very comfortable with the staff and enjoyed his time. They looked after him very well and was sad to be leaving. We would like to thank Ferdi, the kids club team (sorry I can't remember all the names) and the chef lady (again apologies for not knowing names) for all their time. Perhaps due to low season, the entertainment games were limited. Greater choice is recommended and would hope this would be the case in higher seasons. Overall, we as a family enjoyed the hotel and would stay again.

Great hotel of a high standard. Beautiful location and fantastic staff. Very safe for a solo female traveller.

Great hotel of a high standard. Beautiful location and fantastic staff. Very safe for a solo female traveller.

Excellent place to stay. We stayed off season and it was very relaxing with very few people. The weather was great even in November. The buffet is open basically 24 hours...so you never go hungry. The facilities are beautiful and they have their own beach. We will definitely stay here again!

Excellent place to stay. We stayed off season and it was very relaxing with very few people. The weather was great even in November. The buffet is open basically 24 hours...so you never go hungry. The facilities are beautiful and they have their own beach. We will definitely stay here again!

The hotel is clean and is never too crowded. Look for low season pries, the normal rates can be too high.

The hotel is clean and is never too crowded. Look for low season pries, the normal rates can be too high.

Good hotel to relax and enjoy

Good hotel to relax and enjoy

Great deal if you get the off season rates. Makes for a very comfortable base of operations for touring the area. A bit of a drive but very scenic coastal ride to Ephesus, Selcuk and Kusadasi. Very friendly staff

Great deal if you get the off season rates. Makes for a very comfortable base of operations for touring the area. A bit of a drive but very scenic coastal ride to Ephesus, Selcuk and Kusadasi. Very friendly staff

It was great. Food is great, pools are amazing, lots of them, hotel is super clean and maintained. The weak points of hotel is staff, half of them did not speak any english, or had any desire or effort to answer any questions, and other half were great, the best i seen in turkey. There is entertainment at night, free drinks all day at the bar, free vine. The beach also is not that great and there is ton of houses around. I would definetly go there again. If you need any help there, just talk to receptionist Atila, he was great, very helpfull.