Nice facility, helpful staff, delicious breakfast, and free/easy airport shuttle. Our room was upgraded to a beautiful traditional Japanese suite at no extra charge!

Waited more than 2 hours and 50 minutes for the shuttle bus hours.

Liked breakfast, Did not like: 1. Hotel distance from airport is more then 20 min not 6 min 2. Before reserving information includes, shuttle to hotel upon phone call, BUT after reservation was done (sale is final, non refundable) the info sent shows a shuttle only once an hour 3. Window masked - so no views from second floor, also the highest floor

Just like hotel near airport. Nothing special. Not bad.

We only stayed here 1 night after arriving at Kansai Airport (15mins drive) and a free shuttle is provided. The staff were very friendly and helpful – it was surprising to be greeted by name when I walked into reception which started the good impression. Rooms are quite small, but perfectly fine for 2 people. The bed was comfortable (even if the pillows a bit thin). The shower was hot and powerful, with good quality shower jell/shampoo and a full compliment of toiletries. Breakfast was included and there was an eclectic range of good quality Japanese and Western options on the buffet. If I fly through Kansai in the future I would definitely stay here again and I think it was actually the best hotel of the trip. Thank you to the team.

Nice property near Rinku Outlet mall and KIX. Breakfast selection is good.

Far from Rinku Town but a great value for a very new, clean, hip and modern basic hotel. The breakfast was a nice touch. Airport shuttle was not easy to locate. Info desk wasn’t sure where the shuttle would come. Other bus drivers were not sure either. Not enough shuttles. If you miss one, it’s a long time until the next one and if you go to the wrong bus stop it’s impossible to run fast enough to the correct place so you will definitely miss the shuttle if you don’t know exactly the correct bus stop. Be careful about that!

Great location! Great service

We decided to stay here because we had an early flight and the hotel offered free shuttle bus service to the airport. Hotel is nice and new. There are a lot of shops within walking distance -combinis, Maxvalue, a pharmacy and Bookoff, as well as restaurants. The hotel also offered a really nice spread for breakfast.

good place for a night flight, no need to hurry back in town. hotel shuttle bus service is very helpful.

The rooms are spacious, nicely designed and comfortable. However, if you rely on free shuttle service as us, be aware that the shuttle service starts at 6:30 am and runs around every hour or two. If you have an early flight as us, you wont make it by the shuttle. The only solution is a taxi for you. As the receptionists dont really speak English, it makes your planning harder. We were first said to go to catch a taxi at the train station, in the morning another receptionist was surprised we didnt order a taxi to the hotel (previous one claimed its impossible).

Beautiful and comfortable hotel! Great reception staff, great breakfast buffet, great free transfers to airport and great room with space and comfort. The whole hotel is exceptionally clean and staff are amazing!

Close to KIX with free shuttle. But the shuttle run every 2 hours so we end up to take tax to hotel, expensive tax. Breakfast is good, rooms are big. Services are good.

Good not to have carpet as many are allergic to that, breakfast is not good

Good location for the airport. Nice breakfast. Good shuttle service. Has laundry facilities in house. They stored our luggage for several days while we traveled elsewhere. I would stay here again.