Property is under renovations

Property is under renovations

I stayed in a cabin in the very back and it was very scary!!!

I stayed in a cabin in the very back and it was very scary!!!

Dominica is beautiful. The staff was incredibly nice and very helpful. The on site restaurant is outstanding. The air conditioning broke. The microwave didn’t work. They charged me twice for the room, I called, they processed a refund AND THEN REVERSED THE REFUND for the second charge, so that’s become a thing. All this adds up to one of the better places to stay on the island.

Dominica is beautiful. The staff was incredibly nice and very helpful. The on site restaurant is outstanding. The air conditioning broke. The microwave didn’t work. They charged me twice for the room, I called, they processed a refund AND THEN REVERSED THE REFUND for the second charge, so that’s become a thing. All this adds up to one of the better places to stay on the island.

The property is very outdated. The rooms are not up to standard for the price being paid. The hotel only provides a bath soap ( no shampoo, conditioner and cream) My wife and son stayed with me, but only received two bath towels- requested an additional towel-this was never received Stayed two nights and room was never serviced while there. Will not be staying there again.

The property is very outdated. The rooms are not up to standard for the price being paid. The hotel only provides a bath soap ( no shampoo, conditioner and cream) My wife and son stayed with me, but only received two bath towels- requested an additional towel-this was never received Stayed two nights and room was never serviced while there. Will not be staying there again.

Nice hotel, basic rooms, lovely location on the beach.

Nice hotel, basic rooms, lovely location on the beach.

Positive - very nice and well kept garden, lot of flowers and fruit trees. Negative - no trash bin in the room or somewhere in the property. Ants and bugs.

Positive - very nice and well kept garden, lot of flowers and fruit trees. Negative - no trash bin in the room or somewhere in the property. Ants and bugs.

The front desk staff was excellent. The security used to do the night check in was a snob, would recommend not having him assist with check ins

The front desk staff was excellent. The security used to do the night check in was a snob, would recommend not having him assist with check ins

My booking from Hotels.com was not in their system

My booking from Hotels.com was not in their system

It's really basic. I had a unique misunderstanding with the staff (who was on her first day) that meant I spent a very uncomfortable night without air-conditioning, but that wasn't something I could blame her for really. Nevertheless, there was a real problem with mosquitoes. Room was quite bright when lit but gives the impression of student dormitories. Portsmouth itself isn't much fun, especially now that the Ross School of Medicine has moved away to Barbados.

It's really basic. I had a unique misunderstanding with the staff (who was on her first day) that meant I spent a very uncomfortable night without air-conditioning, but that wasn't something I could blame her for really. Nevertheless, there was a real problem with mosquitoes. Room was quite bright when lit but gives the impression of student dormitories. Portsmouth itself isn't much fun, especially now that the Ross School of Medicine has moved away to Barbados.

Bad conditions, not so clean, without hot water

Bad conditions, not so clean, without hot water

Air conditioner did not work Iguana and lizards around cottages

Air conditioner did not work Iguana and lizards around cottages

Good Maintenance of bathroom with warm water and toilet will definitely help.

Good Maintenance of bathroom with warm water and toilet will definitely help.

Good location for views, snorkeling, access to grocery store.

Good location for views, snorkeling, access to grocery store.

We had a standard double room that faced west with the inner yard and partly ocean, so it was nice to have breakfast at the balcony. The room came with a fridgeµvawe (but no cuttlery), which came handy because the restaurant prices were quite high compeared to the meal sizes, although it was tasty. The room was out-dated, with broken wardrobe, no shampoos. But wi-fi worked well. The beach was ok, although I'm not sure which part of it was supposed to be private. There were no sunbeds or umbrellas to use at the beach, only chairs that belonged to the restaurant (and you were not allowed to have your own beach snacks or drinks at the restaurant area, which included part of the beach and the jetty). Because the beach faced west you had to walk a bit further down the beach to get the sun in the morning. There was a water sport center there that rented SUP-boards, jet-skies, sails etc. There were sandflies in some parts of the beach, which was not nice, got bitten all over. There were other, cheaper restaurants close by and a supermarket that catered the international students at the uni, so the variety was larger than elsewhere in Dominica. The hotel was in walking distance to the Indian river and the "city", but buses were frequent too. The room price is a bit high for the standard and state of the room, but the location and surrounding made it understandable.

We had a standard double room that faced west with the inner yard and partly ocean, so it was nice to have breakfast at the balcony. The room came with a fridgeµvawe (but no cuttlery), which came handy because the restaurant prices were quite high compeared to the meal sizes, although it was tasty. The room was out-dated, with broken wardrobe, no shampoos. But wi-fi worked well. The beach was ok, although I'm not sure which part of it was supposed to be private. There were no sunbeds or umbrellas to use at the beach, only chairs that belonged to the restaurant (and you were not allowed to have your own beach snacks or drinks at the restaurant area, which included part of the beach and the jetty). Because the beach faced west you had to walk a bit further down the beach to get the sun in the morning. There was a water sport center there that rented SUP-boards, jet-skies, sails etc. There were sandflies in some parts of the beach, which was not nice, got bitten all over. There were other, cheaper restaurants close by and a supermarket that catered the international students at the uni, so the variety was larger than elsewhere in Dominica. The hotel was in walking distance to the Indian river and the "city", but buses were frequent too. The room price is a bit high for the standard and state of the room, but the location and surrounding made it understandable.