Nettes nicht zu grosses Hotel mit karibischen Flair.

Bei allen Aktionen, die mit Geld zu tun haben, sollte man ein wachsames Auge haben. Bei mir gabe es mehrere "Fehler", allesdings in beide Richtungen, d.h. es wurde teils zuviel, teils zuwenig abgerechnet. Kann daran gelegen haben, dass es der Beginn der Saison war und sich gewisse Prozesse erst wieder einspielen müssen. Es lag ganz klar keine Absicht vor, sondern es wahren Unaufmerksamkeiten.

The staff and the view and the overall hotel istself. It was lovely to recieve a gift upon departure.

No iron available. Limited power outlets.

Super friendly and helpful staff and the pool/beach were superb

Liked it all

Close to the airport, fantastic pool, beautiful beach and comfortable rooms. The welcome drink was excellent and to top it off, a free drinks bottle on check out

Liked it all

Direct beach access, cabana room, flexibility with arriving late by one day, appreciated friendliness of staff, always willing to accommodate and taxi service was easy and very reliable

Slight issue with booking one attraction where not enough time provided by hotel staff but was accommodating to solve the issue and refund

My teen daughter had to overnight in Antigua as the flight to her final destination wasn’t until really early morning the next day. I got a little fright as I thought the hotel double charged her, which meant she paid quite a few hundreds (in USD) for just a few hours stay. The hotel was absolutely incredible in responding to my concern. I communicated to them from the Booking.com app from England whilst my daughter was at the hotel in Antigua. They responded asap via the app and also rang up my daughter at the room to talk it over. The manager also personally messaged me on the app. It all turned out to be a misunderstanding which was very quickly and easily sorted. The hotel also offered alternative ways to charge us for the room. So they were very proactive in helping us. Not only was the hotel, garden and pool absolutely stunning (very true to pics), but the management and staff were amazing. Also they were able to book a taxi for her really early in the morning so that she could be on time to catch her flight. I highly recommend this hotel for those looking for an excellent experience and peace of mind.

Quiet, friendly staff, especially in the dining area

This was my third visit. The food was fair. I missed the buffet, gone because of Covid. The vegetables were very fresh and crispy this trip, but the seafood choices were limited and bland. I also preferred coffee in the room. The towels were not fluffy, very thin, almost threadbare. The king bed I requested was two single beds pushed together- Not the same thing. The bathroom was very small, definitely not for two people. The bar staff and the Rum Punch was exceptional. It was nice, but not as nice as past visits.

Check-in was nice and personal.

Everything was ok