I wanted to rebook for a unexpected family issue

The location is great right next to Grand Vans chair lift.

The coffee table broke as it was unsupported on one side so they charged us over 100 euros.

The location is excellent, the apartment was well decorated and clean.

The bed was not comfortable at all but the sofa was. The sofa cover was not very clean with stains on it and the ski locker was too small for 4 pairs of skis

Excellent location right on the piste, a minutes walk from the ski school meeting point. Renovated flat in good condition. Beds reasonably comfortable. Kitchenette well equipped. Our flat (advertised as being for 7 people)was adequate for a family of 5, but would have been a tight squeeze for 7.

Quite a noisy apartment block, sound travelled easily so we could hear people moving up and down stairs and along corridors (late at night), and could hear people in adjoining apartments. Also, the block is straddled over the road access to the piste so we were woken very early by the piste vehicles, and these were heard overnight some nights also. The ski lockers are tiny- we were in a 7 person flat and could , at a push, fit 5 pairs of skis and 2 pairs of ski boots in the locker. The rest of the equipment had to be stored in the flat. The locker room is also extremely cramped and somewhat chaotic in the mornings.

The location was fantastic - defnitely ski in - ski out. On-line checkin was brilliant and saved queuing. Large spacious apartment (we had 2 bedroom duplex plus cabin) which was good as snow was so poor we could only do mornings. Lots of crockery. Morning bread delivery was very good service though the pastries were stale (this was the fault of bakery not hotel). Had the snow been better this year this would have been one of the best places to stay in the area.

We didn't bother using the pool as it was tiny and not worth the effort. We had to make up and strip the beds - this was a pain after a ling journey. The bedding did not fit the beds or duvets. The ski room is a poor design but perfect location for access direct to the slopes. The mountain restaurants were extremely over priced.

location, rooms and comfort

No easy to communicate before arrival. We were asking for the late check in, but didn’t get the answer until 15 minutes before the end of check in (and our arrival). But finally everything was Ok.

property is well situated and near slopes . easy to drive to . modern and kitchen well equipped .

nothing - all good but could help with upgrading for example sofas as they are looking a bit old with wear and tear

Perfect location 👌 for couples and families. There are plenty of ski runs for all abilities.

We can not fault the resort or the accommodation. However if I had to make one suggestion, it would be to have a member of staff who has 'wheel chain' skills situated on the route into the resort when the weather is really bad to help the inexperienced wheel chain users.