Beautiful hotel and amazing staff

Located in old Jaffa, probably the most charming areas of Tel Aviv, stands this stunning, preserved ottoman property. Staff was friendly and cordial all the time making sure I was feeling at comfort during my whole stay. The views from the balcony and pool are unmatched! Great vibes

Nothing

I loved the location so near to Jaffa; the staff were excellent, they couldn't do enough for us.

The bathrooms are too small

The breakfast was amazing I like the way they serve for the people. The food was set up in a really high quality. If I have to superficial member from the hotel I have to say Maya was amazing she answered all my questions her behave to me and to my family were special. Thank you

Amazing staff! always eager to help with a smile!

The staff was great from beginning to end!

the security man who found our phone Noam Khiamov he is the greatest.

Location is excellent, in the center of Jaffa. The staff was so welcoming and nice. Esspecialy the shift manager Mr. Gustavo that I must appriciate his proffeaional services and kindness..

Hotel is impressing and clean. The staff is responsive and very supportive! special thanks to Gustavo that make us feel like home.

Good location, friendly stuff, welcomed tea, water and sweets in lobby, nice breakfast

The Setai Tel Aviv is a very exceptional and special place, both from the viewpoint of its unspeakable location and service. It’s housed in an antique building in the very heart of Yafo opposite the Clock Tower and overlooking the Mediterranean and the sidewalk of Tel Aviv. The interior design is very atmospheric. The high level of the hotel’s service makes a perfect finishing to the impression of the place: all areas of the hotel are clean, the room was clean and well equipped and supplied with everything one would need for a comfortable stay, including complimentary drinks, bathroom robes, slippers, coffee maker, kettle etc. The restaurant food is diverse based on national cuisine. The stuff and waiters were helpful, friendly, welcoming and always available. The duty manager Gustavo Scuppa is a very professional pleasant and positive person. We want to thank the staff for making our weekend unforgettable.

nothing

It was a beautiful hotel in a great location

I found the staff to be rude and unholpful

Perfect location. Fabulous breakfast and friendly, helpful staff. Good roof top swimming pool with wonderful views which was very well looked after by a male member of staff.

The servicing of the room was not always to the same high standard as one would expect. Replacing bath towels and toiletries was an issue.

great location and beautiful property

nothing. it was perfect.

location by the sea. stunning old property

Everything was tops! Service was excellent from every staff member, from Manager of hotel to check-in clerk to food server. Breakfast was beyond belief. Dinner was amazing.

Pool hours should be longer (earlier and later). Spa should be longer (earlier and later). Menu at poolside should reflect updated no food policy. Shower in room leaked on floor.