It was comfortable, staff was awesome and location was perfect

Very friendly people! Everything was clean and worked well.

The location, the staff and the overall experience.

when we arrived at the night, there is no one at the front desk to help with check-in. After called the phone number, we learned that the hotel had double booked their last room. the hotel eventually arranged us to a room in the lower level (basement ), the room seems like an employee's rest room which connected to the employee kitchen. we had to use commune bathroom and washroom. not a good experience. The hotel still charged us the full price. Not a good experience.

The location was calm and quiet, away from the busy area but still accessible. Ample parking space, helpful staff, neat & clean room, bathroom and beds.

The toilet seemed to be too small to fit adults.

I did not like much other than the location was convenient, if one likes looking at the back of a school.

While the building looked interesting by design upon closer inspection it was a bit grim. A closed restaurant at the front was a bummer. The lights above the bed did not work, so no chance to read a book there. The comforter on the bed had feathers, not down, leaking out to stick us all the time. We were informed of complimentary coffee, but if you wanted more than 1 it was going to cost more. The disposable coffee were not meant to work in the machine. We were charged a considerably higher rate than some people on snowmobiles (I asked them). There was one tiny trash can in the room. nN one came to refresh the room between night so we got to reuse wet towels. Overall the room was terrible. I would never go back and will twill people not to stay.

The staff were wonderful and very welcoming. Also they provided immediate service when we requested help.

No restaurant, regular coffee or ant type of food available . Only nespresso provided in the room

within striking distance of Quebec City.

room was downstairs which felt a bit gloomy