Comfort Hotel
![Comfort Hotel Hotel in Niagara Falls](https://vr-thumbs.vacationrenter.com/480/booking/76304/01aa3e.jpg)
![Comfort Hotel Hotel in Niagara Falls](https://vr-thumbs.vacationrenter.com/480/booking/76304/774471.jpg)
![Comfort Hotel Hotel in Niagara Falls](https://vr-thumbs.vacationrenter.com/480/booking/76304/80a865.jpg)
![Comfort Hotel Hotel in Niagara Falls](https://vr-thumbs.vacationrenter.com/480/booking/76304/a45bf9.jpg)
![Comfort Hotel Hotel in Niagara Falls](https://vr-thumbs.vacationrenter.com/480/booking/76304/963eb6.jpg)
Sobre este hotel
The Comfort Hotel is located in the Gateway of Niagara Falls! minutes from downtown and within walking distance of local attractions such as Fallsview Casino and Clifton Hill’s World Famous Street of Fun.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Televisão
Ginásio/Centro de fitness
Mapa de Niagara Falls
Hotel em Niagara Falls
Razões para reservar
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
3.4/5.0
Médio(2.363 Comentários )
4.0
Price.
Property was clean.
Breakfast Variety was limited and not healthy. Poor for my husband who is diabetic.
Shower drain was plugged and filled up past ankles on every short shower that we took.
TV was low quality and old.
Mattress was sagging.
10.0
This Comfort Inn was well maintained, had helpful staff, clean facilities (pool, grounds, picnic area), and I recommend it to any traveler.
Actually, I didn't find any fault. Staff appeared friendly and well taken care of.
9.0
The front desk staffs were very welcoming and friendly.
Wish the lounge are had sofa also instead of just chair so one could sit and enjoy a coffee or tea
9.0
Safe and clean
A little far from center
6.0
you need more chairs to sit in, the room I had had 1 office chair
9.0
Easy to get to, clean, decent breakfast, pet friendly
Nothing, it was all nice
4.0
Seulement l'emplacement.
Le confort du matelas était plus que médiocre.
La nourriture au déjeuner était froide.
Stationnement payant.
Ça ne vaut vraiment pas le prix.
Plus que décevant.
Le personnel manquait de coaching...(du personnel en sandales, d'autres sans uniformes...)
7.0
Kindly staff great service good Breakfast I like 😀
I like hot swimming pull
8.0
FACILITIES
NOTHING WORTH MENTIONING
GOOD FOR KIDS
GOOD FOR YOUNG ADULTS
8.0
Déjeuner délicieux, beaucoup de choix
A distance de marche de Clifton Hill et des chutes. Nous avons pu recharger notre véhicule électrique directement à l'hôtel pendant que nous profitions des attraits ou que nous dormions.
L'hôtel est propre et le personnel courtois. Cependant, l'emplacement est ordinaire ( vue, ce qui entoure l'hôtel).
5.0
A eviter - prestations tres en deca d’un 4 etoiles - je suis rarement aussi categrorique dans mes avis mais marchand de sommeil. Une nuit au plus si vous ne trouvez rien d’autre.
1/ Petit déjeuner tres mauvais: salle minuscule au sous sol, pas de jus de fruits, pancake caoutchouteux, fruits qui piquent … le tout dans des assiettes en carton et couverts plastiques.
2/ absence totale d’insonorisation - bruit toute la nuit.
3/ personnel peu sympathique et pas aidant.
8.0
Very good
8.0
Familiar with the spot…so know where restaurants and other venues are.
When you come in to check in the turn around is only one way and then you have to pull out across 2 lanes of traffic to get going the right direction to the parking lot
The heating unit in the room was SO LOUD. Kept waking me up when it came on. But at least it worked!!
1.0
Nothing, the hotel and it’s staff are fake and unprofessional
Better customer service
1.0
Nothing
The management and the customer service were the worst I have ever experienced, their front desk insulted us many times and the manager disappeared and we couldn’t get to contact him/her in any way, the front desk threatened to call the police to « throw us out » and raised his voice and insulted us multiple times as well he told us he doesn’t care about customer service or being in the hotel itself, we had no way to contact the management or the manager in any way, also we were told they will be there in the morning and no one showed up the other front desk took our number and emails to contact us and it has been more than 72 hours till now and no one contacted us. Overall we felt helpless and vulnerable with no rights at all no one tried to help us or solve the issue in any way. The front desk agent’s name is AJ
Edit: the manager who commented on my review and being the nice guy just sent me a personal insulting email where he googled our names and background, Lol being in public is way different than your tone on emails.
1.0
Nothing good to tell about this hotel at all!
Firstly, the bedroom wasn't suitable for 4 people, as I barely had space to get out of my side of the bed, the listing said the room would have two queen beds but it had double beds that barely fit two people.
In addition the only mini existing window was dirty and the walls were dirt as well and in terrible shape...I t needs a reno asap!
Secondly, all the rooms were listed as sound proof yet I could hear the people in the halls walking and hear our neighbours when they weren't even talking loud. There was a creepy connection door in the middle of the room,obviously looked,but we still not confortable having it there!
Thirdly, the bath was not draining the water and when we mentioned it was not draining you were not capable of sending someone to come fix it.
Fourthly, when we were checking in the staff was rude along with when we were checking out. The night staff at the desk was the only person who was helping us with our problems, giving us larger towels, more soap. One tiny bottle of shampoo is not suitable for a room that beds four people. As we were checking out, the staff at the desk was disregarding what we were saying, not apologizing or trying to calm down her clients.
Fithly, the overbooking. This hotel is listed as a four star yet we have other clients asking me and my family if we are done our meal multiple times so they have a place to sit down and eat. There needs to be more seating areas, and less clients. I have been to other four star hotels, they all have glass plates along with real forks and knifes.
My visit was extremely disappointing concidering all of the things listed online that were not included in this establishment...
Almost forgot...the pool was a way smaller than it seems to be on the pics, also overloaded and the water was very dirty!
I would like to have a refund of the money I paid for this unpleasant stay.
Otherwise I will proceeds with formal complain and rewiew!
10.0
Clean and comfortable
Noisy cause we are closer to elevator
10.0
It was so clean and inviting
Nothing at all! It was great!
9.0
Rooms are clean and the breakfast was delicious.
None
3.0
I liked that rhe hotel was close to my destination point
The parking was limited and we had to not only pay for parking but had to drive around as the hotel didn’t have enough parking. The lobby is extremely small so it was constantly crowded and the staff at the front desk was very rude
9.0
Pictures are real. Is not a luxury hotel but was value for money. Great for one or two nights.
Extra payment for the parking in the Hotel. Far away from falls.
5.0
The beds arnt comfortable, rooms need a change, vibe was not good. Rooms didnt seem welcoming. It was clean staff was good.
10.0
The breakfast was excellent.
Should have had a discount for parking, seeing that I stayed there for 3 days
6.0
king size bed
the view from our room was the parking lot and we couldn't even keep the curtain open as people could see inside when they walked by. also, the towels to use after a shower were VERY small.
7.0
The staff was super friendly, property was kept clean!
When we go back from a night out, there was no parking left and was told to park along the curb in front of the hotel and I wasn’t aware of the taxes applied to the parking fee until check out.
4.0
Location was decent, if you’re traveling on a budget.
Many people are living at the hotel, felt unsafe at times considering it was 4 younger girls on a girls trip. We were followed into the elevator by a man on the phone who was sitting outside and clearly walked in behind us after we came inside the hotel. It was past midnight and we were dressed up. He waited for us to press our floor button first. Obviously we picked a floor we weren’t on. If our trip was another night longer we would’ve went to a different hotel. Families were outside riding bikes and sitting around all day like it was their front yard. We would be gone from morning until night and the same people are sitting outside being loud and obnoxious. The hotel was clean, but cleanliness doesn’t justify extended stays, fully booked rooms, riff raff outside from long term residents, and a possible trafficking location.
7.0
Location was great and breakfast as well.
The room was too small for 4 adults.
1.0
Nothing.
Warning: most of the hotel is occupied long term by refugees put there by the government. This means availability is scarce and prices are artificially inflated. Also, many of the ‘residents’ were just loitering around the lobby, parking lot etc. We mainly chose this hotel because they accepted dogs but all the ‘residents’ were really scared of dogs which made us very uncomfortable.
10.0
Staff was friendly and helpful 🙂
7.0
The hotel was clean, the staff was very helpful and friendly, and the room was exactly what we needed and expected.
Our dog wasn't allowed in the breakfast area even though the hotel is pet friendly. I get it that many people don't want animals where they eat but still it was a bit of a surprise since we had to pay extra for a dog.
Also the breakfast area is in the basement.
5.0
The Breakfast
The entire build smells of smoke, yet its a smoke free property.
Toilet could not be flashed, clogged and maintenance had to be called in. It nearly flooded the room.
Rooms are much smaller than they look in photos.
6.0
the bed was comfy
the bathroom pole just took off
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Niagara Falls?
O preço médio de um alojamento em Niagara Falls é de R$ 654 por noite. Este alojamento é R$ 395 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Comfort Hotel. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Comfort Hotel. Aproveite a água!
Comfort Hotel permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Comfort Hotel?
Encontramos 10 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette e internet/wi-fi.