We were upgraded to a better room which was very nice.

Nothing

Everything was great but the breakfast. It is usually a buffet but they offered menu with very limited options. The food was good.

Everything was great but the breakfast. It is usually a buffet but they offered menu with very limited options. The food was good.

Great location to downtown. Lot's of facilities to choose from and very friendly staff.

We stayed in the One bedroom suite with kitchen. Mold in bathroom shower and thermostat did not control common area if bedroom door was closed. Uncomfortable for those sleeping on sofa bed.

location was close to event we were at.

elevator was very busy and we had to wait in a queue.

location, lobby area comfortable for sitting. Restaurant was good, and the bowling area and bar nice for hanging out.

gym and pool dated. property needs some modernizing .

N/A

Clean room comfortable bed

the room was nice and clean

We had to wait an hour for breakfast, because we had to make a reservation.

location close to highway and Niagara attractions, quiet for sleeping, bowling alley, good food service

small elevators

I liked the free parking.

The hotel is not maintained properly, even by 3 star hotel standards. The inside and outside of the building are dirty and there are old covid19 restrictions posted that aren't in effect anymore. We also got food poisoning from the breakfast sandwich on an english muffin that was substituted for our breakfast that we paid for because the restaurant that normally cooks was closed. I do not recommend this place.

Room was clean spacious. Beds were so comfortable. Liked the pillows. Staff were efficient, friendly