Location, pool, flexible checkout time

Staff was either unknowledge or rude

location, swimming pool, ease of access

some grumpy staff, price of valet, responsiveness of housekeeping needs

Beds were so comfy! The staff was accommodating, and always so helpful. They went above and beyond to tell us where things were. Thanks!

The pool was drained on our last day. It was a Monday, not sure if it always is on a Monday. Luckily, we enjoyed it the night before, and it was terrific!

Literie très confortable

Rien à dire

The pool and the inside facilities are lovely, staff very friendly

When we arrived, a friendly staff member who was still in training helped us with our luggage, and the room service team did a great job of keeping the room consistently clean.

We stayed at this hotel for six days. Some staff members were nice, while others were just okay. Overall, I didn’t find the staff members to be particularly approachable. Due to the rainy weather, my partner and I often ordered food. On one occasion, I waited about 10 minutes in the lobby before the delivery arrived. When I went to take the food back to my room, a staff member stopped me to ask if I was a delivery person. I felt embarrassed and uncomfortable, especially since many people were picking up deliveries, and none seemed to be questioned about whether they were delivering food. I couldn’t help but wonder if I was being profiled because I am not white, which felt odd since I had been visibly waiting in the lobby before stepping outside to collect the food. Consequently, I asked my white girlfriend to pick up subsequent orders, as I felt uneasy about the situation and passing through the lobby in general. She experienced no issues. This incident, which occurred on day three of our six-day stay, left me feeling extremely uncomfortable, and I contemplated changing hotels but decided against it to avoid the hassle.

Clean and modern

The room alarm clock went off at 6am. Woke us up and ruined our sleep. No table to sit at to each room service breakfast. Food was delivered in non environmental plastic containers (should use dishes)

Excellente chambre avec vue magnifique sur la ville. Nous étions au dernier étage! La localisation était parfaite près de tout à pied ! Personnel courtois !

Absolument. Rien tout était parfait !!