Breakfast was much better than average - good variety. Hotel was very distinctive, also quite better than average.

I had to use the blanket - it could have looked less worn… also, the rooms could use better lighting - quite dark with all the lights on .

We loved having the facilities at the YWCA across the road. We used this every day and met local folk there who were friendly and gave us tips on what to see and do in the area. Pool and gym were available.

this is my go to spot and has been for years. love the atmosphere, staff is always so friendly and the rooms are always clean and comfortable. walking distance to everything your heart desires and anything further can be delivered. love the art work. this is my place to get some inspiration when my painting is lacking

I stayed in a different part of the hotel recently, room 216. I unfortunately did not like it compared to my other stays. room was dated, lots of dust. sheets were ripped in some spots and the bed had me itching all night. The maintenance room across the way door stayed open and it was very noisy at some points. I also had problems with my own door as it needed some force to shut and lock it. I also didn’t get my rose and candy but I saw others did. next time I will for sure ensure I’m closer to the rooms with exposed brick. they always seem cleaner and I never had issues with the bed or sheets before. I will still be back soon.

We loved the breakfast!! The food was healthy and it was included in room price. We got to sit on the patio and the vib ewas Italian feel with beautiful flowers. We also loved the room itself. We stayed in a suite and it was huge. The furniture was all real wood and had the right mix of modern industrial romantic mixed with Dutch country hand made furniture. There was also a sketch pad with pencils in our room for our little one to draw. This hotel is unique. You can submit your heartwork and they hang it on the wall and there are books of previous artwork in the lobby of tourists from decades past.

The only thing we didn't like was that the bar closed so early. We checked in at 8pm after a long day of Amish country tourist walking. We just wanted a beer but the bar was closing...At 8pm on a Sunday. But it looked beautiful.

Very comfortable room and I liked that we were not disturbed by having our room made up. Good parking.

It would be nice to have a cooked breakfast.

everything! great location! friendly staff!

bed could’ve been a bit more comfortable!

For our needs, the location is extremely convenient. We have stayed here whenever we visit the Lancaster area.

There was no room or bathroom cleaning during our two day stay. We were not informed of this on check-in, but did see a sign in the elevator blaming that on Covid. The room would only be cleaned upon request with 24 hrs notice. Also, the mattress on one of the two queen beds was lumpy on one side and had a deep depression in the middle.

The put on our door a flower & chocolate

beautiful remodel, clean, comfortable bed

room much smaller than it looked in pics. no microwave or safe in room.

lots of character

Great location, good size room, hotel smells good, unique property, friendly staff, shampoo and body wash smell amazing.

Lack of routine maintenance care in room.

the staff is very welcoming

very sharp looking property lots of character

Cool, clean hotel with a very friendly staff. We mentioned in passing that it was our anniversary when checking in. While we went out to dinner the staff left a rose and chocolates in our room. I thought it was a nice and surprising gesture.

The feel of the whole hotel is very warm and comfortable. Loved the art throughout and enjoyed seeing amateur art in the elevator. Fun surprise to see a sketch pad in the room. Room: bed was comfortable and room was clean and nicely appointed. Turn down service is available. We were missing tissue in the room and the staff was quick to remedy.

location

breakfast items not well restocked