Embassy Suites by Hilton Walnut Creek
![Embassy Suites by Hilton Walnut Creek Hotel in Pleasant Hill](https://vr-thumbs.vacationrenter.com/480/booking/41764/6220dd.jpg)
![Embassy Suites by Hilton Walnut Creek Hotel in Pleasant Hill](https://vr-thumbs.vacationrenter.com/480/booking/41764/ab3e57.jpg)
![Embassy Suites by Hilton Walnut Creek Hotel in Pleasant Hill](https://vr-thumbs.vacationrenter.com/480/booking/41764/548965.jpg)
![Embassy Suites by Hilton Walnut Creek Hotel in Pleasant Hill](https://vr-thumbs.vacationrenter.com/480/booking/41764/1ea180.jpg)
![Embassy Suites by Hilton Walnut Creek Hotel in Pleasant Hill](https://vr-thumbs.vacationrenter.com/480/booking/41764/a646a2.jpg)
Sobre este hotel
This all suite hotel is located across the street from the Pleasant Hill Bay Area Rapid Transit (BART) station, which provides access to San Francisco, Oakland and both international airports.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Permitido fumar
Estacionamento
Lavandaria
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Pleasant Hill, CA
Hotel em Pleasant Hill, CA
Razões para reservar
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Cozinha/Kitchenette e mais
Reserve com confiançaEstabelecemos parcerias com os principais sites de viagens, para que saiba que irá obter uma excelente oferta no alojamento perfeito
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Comentários
4.1/5.0
Excelente(1.098 Comentários )
10.0
The family suite was perfectvfor our stay and it was close to the Concprd Pavillion.
Deposit was per night which was a lil much.
10.0
Breakfast was outstanding in terms of quality and variety.
Actually cannot think of anything.
10.0
I enjoyed the indoor pool.
Got into an argument with a guess😞
8.0
The staff was great. The room was clean.
The room's lighting was dim.
1.0
Convenient that was it.
Roaches in my room, broken irons and ironing boards. Poor lightening. Only person on duty handling everything.
5.0
The pool & the bed
The tvs didn’t have that much channels or no YouTube for music & also our first room sofa bed didn’t pull out & the second room they put us in the ceiling was leaking water
6.0
Lobby was nice.
The valet staff on Monday morning was wonderful. Friendly and accommodating.
The person who checked me on Sunday 5/19/2024- was bothered and unprofessional.
The room I stayed in smelled like a dog pound.
Although pet friendly - they should make sure to shampoo the carpets and ensure added cleaning with the fees they charge.
1.0
This is undoubtedly one of the worst hotel experiences I've ever had, especially considering the nearly $250 I paid per night. The toilet in my room was malfunctioning, and despite explaining the situation to the staff at Embassy Suites by Hilton Walnut Creek, their response was shocking. Instead of fixing the issue themselves, they handed me a plunger and casually mentioned that such incidents are typical for this hotel. Given the price and the lack of basic hospitality standards, I strongly advise against staying here. There are far better options available that value guest comfort and satisfaction.
8.0
De ruime opzet, ruim gesorteerd inbijt.
Parkeergarage onder hotel, maar die kan alleen gebruikt worden icm valet parking $30 per nacht
10.0
The room was huge! The bedroom had its own door. A nice kitchenette. A.full couch with TV. The staff were friendly. The bed was so comfortable I didn't want to get up. They had complementary drink social in the evening. The valet staff were very helpful with using BART which has a station one block away.
No free parking but the valet was nice.
9.0
Great customer service
Breakfast could have had better options
7.0
99% staff were great . Location excellent . Happy hour . Rooms
That they say one thing and do another . Booked in . Was told the restaurant/bar/room service available till 10pm . Got there 9.10pm and they decided to go home early . Two kids n wife starving . Manager useless
3.0
99% of staff were lovely . Manager no so
Booking.com won’t post this . I booked in at 630pm and was told the restaurant/room service available till 10 . Got back at 9.10pm for food/drinks and the staff in the kitchen and bar decided to go home early . SHAMBLES !!!!!!!
8.0
Roomy couches, clean rooms and comfy beds.
Costly parking, $100 deposit per night, ugh!!!!
8.0
Location . Staff . Omelettes . Bacon
Music on in the middle of the night echoing around the massive open space .
1.0
Nothing
Everything. The staff is incredibly rude. The whole hotel has rooms facing the inner part of the hotel lobby. It was incredibly loud. The room was dirty. The bathroom flooded completely from the shower. The sink in the kitchen flooded also. Once notified the staff about all complaints they said that they were “sorry I felt that way” . No one took responsibility for anything.
5.0
Clean and nice
8.0
Staff was friendly, breakfast was nice.
No parking and valet was the real option to get your car easily.
8.0
Size of accommodation and quality of room. Loved the pillows. Valet parking a plus. Breakfast was great. The water bottles upon registration was a welcome plus.
The coffee in my room was horrible. Un-drinkable The mirrors and window were dirty. Carpet could stand to be cleaned.
10.0
I always love the Embassy Suites, the free drinks and snacks, the free breakfast, It’s always clean and comfortable.
3.0
Lounge area and breakfast
There was a banging noise coming from the air intake vent outside the bathroom, every time the air went off it sounded like someone was slamming a door, so it was like that all nite. I mentioned it to an African American lady at the front desk around 7:30 am and her comment was I don’t even know what you’re talking about. She was not pleasant to talk to at all. When we checked out about an hour later there was another lady at the front desk, I mentioned it to her and she made note of it and apologized, she was nice at least
10.0
Always nice!
Nothing.
1.0
The only good thing about this hotel is its accessibility to the BART.
This hotel is, in a word, disgusting. We came to town for a race (that was, unfortunately, canceled at the last minute). We won't be coming back. This hotel is not... restful. Unsupervised kids - lots of them - running around the lobby screaming for two days in a row. Loud partiers wandering the halls all night leaving trash everywhere (which isn't picked up). The lobby was still trashed when we came down on Sunday. Baby diapers were left in the hallway. BABY DIAPERS IN THE HALLWAY. Let me just say - you really haven't lived until you've emerged from your $200+ hotel room, excited for a day of exploring, only to almost step on a used baby diaper that's been dropped outside your door. Hot water went out - in the entire hotel - for most of Saturday. Though it was fixed by Sunday, on Sunday the hotel informed us that they were shutting off water to the hotel completely for several hours while they made repairs. Shower had mildew and dirty floors. Hand prints on the walls. Free breakfast was very disappointing (food was generally undercooked and not very warm). At least one elevator (out of only 3) was broken for the duration of our 4-day stay. In terms of walkability, the location isn't great - there is not a lot of choice in terms of food. Unless you like eating all your meals at Starbucks or at the Renaissance Hotel across the street, you'll need to either take the BART to the city or rent a car. Please. I am begging you. Do yourself a favor and avoid this disaster. What a waste of money.
2.0
Nice location
Hotels are still trying to take advantage of Covid. Not allowing check in until 4 and check out at 11 with a charge for late check out is completely ridiculous.
The shower and couch were both clearly dirty.
For a “nice” place this hotel is very trashy.
1.0
Me cancelaron mi reserva sin motivo no tenía donde quedarme, trato inaceptable!!
Nadie me Quiza dar una explicación razonable, mi pasajero (amigo) con un gran malestar NO nos recibieron pasamos en el coche toda la noche.. INACEPTABLE conducta de parte de booking y Embassy Suites.
No recomendable a nadie ni nunca mas, esa terrible experiencia!! 🥲🥲🥲🥲🥲
10.0
We booked a suite and it was perfect, plenty of room and comfortable. I wish I would have stayed longer to enjoy it more.
10.0
That it’s indoors.
Too many little kids running around.
10.0
Breakfast and free drinks each night!
8.0
Workers and valet were excellent. Craig Sarmiento and his team were super. Maids were great too.
Gentleman cooking omelettes continued cooking and calling out numbers but never acknowledged those waiting to order that he would be with them. Manager was the least friendly. Like we were bothering her.
7.0
Great hotel. Very clean. Breakfast was great!
I was a bit surprised because I book a room for four people but it only had one queen bed. The lady at the reception told me that I selected that room. In the end they made a bed out of the sofa. So, we solved the situation. Anyway, I did expect two queen beds when booking a room for four people.
8.0
Location and breakfast was very nice.
The parking option was ridiculous.
10.0
Staff was great. Especially the heavy set African American manager. He made the visit very nice.
The lady working in the dining/bar area was great and was very helpful getting complimentary wine.
I was put back by being charged $30 for parking. Your manager (African american male) was very courteous and was able to turn the negativeness of being charged $30 for parking into a positive item.... He suggested the complimentary beer/wine.. I landed up having dinner at your hotel. The quesadea was very good.
I would stay here again if I find myself in the neighborhood. This was the nicest hotel my trip
10.0
Super comfy and cozy. Yummy breakfast. Amazing, super kind staff. Very pleased.
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Pleasant Hill?
O preço médio de um alojamento em Pleasant Hill é de R$ 889 por noite. Este alojamento é R$ 228 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Embassy Suites by Hilton Walnut Creek. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Embassy Suites by Hilton Walnut Creek. Aproveite a água!
Embassy Suites by Hilton Walnut Creek permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Embassy Suites by Hilton Walnut Creek?
Encontramos 12 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette e internet/wi-fi.