No breakfast did not eat there

Location

I didn’t like check in was at 4 pm and actually got my room at 9pm. That is unacceptable, I also have to pay for parking!!

The front office staff was lackadaisical And uninterested in the issues that I brought to them. When I arrived at the hotel, my room was 86° and I called the front office and they sent electrician who told me the air conditioning had been out for the entire day I asked for a fan and it was never brought to me and then later at 1 AM I called the office to let them know that it was still very hot in my room and they finally moved me to another room which was cool I was confused why this did not happen the first time I called the front office and took two more calls before I was even moved. Additionally, I tried to work with the front office, figuring out how I could pay for parking and the answer I received was that they did not know I expressed that the only way I could stay at the hotel was to park i their lot and I confused by why they would not know how to help me make the payment and shut down once I left, but that did not happen. The desk person I spoke to acted like she was frustrated that I would ask she was not pleasant . I asked to speak to a manager who also did not know, but did try to help and was nicer. The carpet in my room was dingy and definitely the hotel needs some updates The price was over $200 a night and for that amount of money I would prefer to stay somewhere else where the staff is friendly and any kind of issue is attended to immediately

it was a nice hotel the charge to much and then they took out and extra 100 out of NY account

the location

Appeared to be secure, staff was friendly

No microwave in rooms, floors need to be cleaned.

Location

Overcharged rooms Didn’t honor booking.com guaranteed price. No official employees at check in. No official on site to correct billing. Manager available at random times during week - and never as promised.

It was a stay on our wedding night and the staff was amazing and made us feel so special!!!

Perfect location in the center. Main Street was within walking distance.

The toilet was dirty from outside. Much cheaper accommodation cares more about cleanliness. The receptionist did not help us to extend our stay and we had to make a new reservation via mobile phone, although it was not a problem at another hotel.