Everything was perfect. From the greet to departure

staff was not freindly at all

staff and flexiblity

The breakfast buffet was very good with a nice selection of hot and cold foods. The servers were courteous and made you feel welcome.

There was nothing I didn’t like!

Old, dated, roadside motel

Staff was wonderful and facilities were clean and inviting. 

lol! Too far away from my house to stay there all the time :-) 

I was attending an event and the hotel was the perfect location for me to rest before I left for the event. The refrigerator was a very nice size. The room was nice and clean as was the bathroom. I had a nice view from my window of green grass and trees.

Not that it's Booking.com fault, but it seems like the hotel was hosting some king of tournament or something for teenagers. The hotel was full of teenagers. They weren't loud or rude or anything; I just wasn't expecting to see teenager every time I left my room. That was the reason why I didn't stay for the whole weekend. My bed was very low to the ground I felt like I was sleeping on the floor. I received a text shortly after my check-in that said "Good evening, Mr. Pointer. It was great to have you with us at DoubleTree Dearborn. How is everything with your room? - Timothy". I texted back, "It's ok. The bed extremely low to the ground." Shortly after that I received a text, "Welcome to t he DoubleTree, Mr. Agnew. Thank you for being a valued Hilton Honors Diamond Member. How is everything with your room? - Timothy" I texted back, "I'm not Mr. Agnew." This back and forth from texting went on even after I checked out. I even texted back "Please STOP" texting me!" twice. It wasn't until I actually called the number and spoke with someone before the texting stopped and none of my concerns were addressed. I was given my "award-winning cookie" at the time of check-out. When I inquired about the cookie, the hostess said I was supposed to get it at check-in. I told the hostess that none of the guest got cookies at time of check-in and there were 2 people who checked in before me. The hostess did not seem pleased that she had to give me a cookie. Also,

The room was a great size. The bed and sofa were comfy. The tv was big for an hotel and I liked that we had a mini fridge in the room, that was a nice surprise!

Disappointed in the pool and hot tub area. It didn’t look look well maintained and there were no pool towels. I was also disappointed in the size of the pool as well. With that big of a hotel the pool should be much larger. I also didn’t realize there were no food options around the area even for late night snacks.

I liked how clean the room was and the lobby. The staff were very polite too.

The line to check in was 30 minutes, only one room was available at the check in time. the other room wasn’t available until an hour and a half afterwards. there were no carts to carry our luggage and the hallways were loud the entire night and morning.