Amenities, restaurant, service

Room cleaning, because every day the bed was not properly cleaned. The person who did it not pay attention to details and how to clean and dress the bed.

Staff at desk helpful, especially lady who gave us free breakfasts because the hotel was charging us incorrectly (by a high margin). Their booking and accounting systems need serious corrections. There were two serious overcharging instances. Also, the "balcony" room we paid extra for consisted of a triangle outside the window access to which was locked permanently (screwed shut).

It would have been "better" not to be overcharged for rooms. It would have been even better not to have been charged $81 dollars for final day breakfast! We had spent a considerable amount of money on food over the 4 nights and only spotted the overcharging when we had left. It was rectified. We had also asked for a bad smell at the room entrance to be looked into, no result.

El lago

Muy lejos, el aire acondicionado no servia, y la cafetera tampoco servia, la alberca siempre cerrada.

Hilton is an excellent hotel chain and this property lives up to expectations. Staff was wonderful and helpful. I forgot my water bottle when I checked out and when I came back they let me in the room to get it. Room had a good view even if it was on the inward facing part of the hotel. Elevators were fast and worked great. Loved the ease of finding things and that they gave us some recommendations for places to eat and things to go in the area.

Hilton is a great hotel, but they always find a way to charge for everything. Upcharging the WiFi and no free breakfast are just a couple of examples. The other thing I didn’t like about this property was the lighting in the sink area. It’s so dimm it makes shaving hard to do.

De kamer stonk, werd wakker met hoofdpijn, de douche werkte niet en de lakens hadden vlekken erin.

I loved seeing the lake outside my window. Even though it is a $20 per night upgrade to have a lake view. I found the view relaxing. Staff was all super great and very helpful. Bed was very comfortable and the pillows were a 10/10. There’s a restaurant in the hotel which is convenient. They are a pet friendly hotel which I thought was fantastic even though I didn’t have a pet with me. I loved seeing everyone’s pets all around.

The room wasn’t worth the money in my opinion. The air vent dripped so there was a spot on the carpet that was constantly wet. That was gross. The furniture was old and outdated and kind of falling apart. The dresser had pieces haphazardly screwed together after breaking previously and the drawers wouldn’t open. There was a small hole in the wall that was covered by the chair in my room. I found it by moving the chair closer to the window to look outside. It creeped me out so I moved the chair back. My balcony door also constantly stuck. Maybe I’m a weakling but I had to fight it open and closed on several occasions.

I loved the size of the room and location…. the staff was nice and friendly…..

The full size bed was smaller then I thought

The view for the room was really nice and the location. It was a really nice hotel.

The parking could be better, someone dinged my door and didn't even apologize. The shower head to our shower was loose and broken, the water was coming out everywhere. The vent wasn't working so it would get really hot in the shower. Other than that, everything was okay, the staff were very friendly.