I had to change rooms twice for the 2 days I was there due to either insect infestation or climate control issues; I had to troubleshoot electronic malfunctions; the other occupants doors close very loudly. The 1st room I was in had a sour odor to the comforter. There were no utensils readily available at night for guests.

Location

Cleaning hair were all over the bathroom floor tub areas, bed counter top

-Fridge in room -Good air conditioner -Friendly housekeeping made special trip to get me some needed room supplies. -Friendly, well-written texts during stay offering help. -Big TV -Lemon water, cookies, coffee offered in lobby -Lots of comfortable couches, chairs in lobby -Friendly manager at front desk seemed genuinely open to feedback

-Housekeeping knocked despite ‘Do not Disturb’ sign -Housekeeping did not clean my room despite me asking them to. -No ‘please clean room’ sign provided -Freezer in room fridge not cleared. Soda bottle was left inside. -No shampoo in shower-installed bottle -Bathroom floors aging, yellow and kind of gross. -Shower and bathroom sink handles don’t function well. Made controlling water temperature difficult. -Cheap desk chair wouldn’t lock and wife nearly fell backward multiple times. -Room door shuts so loudly -Standup light not plugged in for some reason -Some power/USB outlets in room did not work -Drawers at foot level. Who can bend this low?! -Art on wall sad, ugly, super cheap-looking. -Halls look like prison hallways -Trash constantly left on hallway floors, rarely cleared. -Free lobby cookies… what should have been a nice touch turned into another missed detail as I only saw them in stock once in my 3-day stay. -Surprisingly delicious complimentary lemon-infused water in lobby… but the drip tray always crashed to the floor whenever used. Again, annoying details like this matter and are avoidable with just a little bit of care and attention. -Complimentary coffee in lobby is cold outside of breakfast hours. -More to mention but I think I’ve made my point

Close to bus transportation stops

Very clean and staff so nice! Good breakfast bar.

Lighting in bathroom poor. Hard to put make-up on

Hot ,fresh, good selections.

The walk in shower was nice. Arrived late, a light was on in the room like anticipating my arrival.

Large approx 1” gap under room door. Was a non smoking room but it smelled like it had been a smoking room or had been smoked in. Small, limited parking lot.

Window AC and it was loud. Small shower heads