Sleep Inn & Suites
Sobre este hotel
Este hotel de Grand Rapids fica a cerca de 3,2 km do Aeroporto Gerald R. Ford e disponibiliza acesso Wi-Fi gratuito e um ginásio aberto 24 horas. Cada quarto do Grand Rapids Sleep Inn inclui um micro-ondas e frigorífico.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Estacionamento
Varanda/Pátio
Televisão
Acesso para cadeira de rodas
Ginásio/Centro de fitness
Ideal para famílias
Mapa de Kentwood, MI
Hotel em Kentwood, MI
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisPiscina, São permitidos animais de estimação, Cozinha/Kitchenette e mais
RRRR
Comentários
3.1/5.0
Médio(447 Comentários )
Revisões 100% validadas8.0
Staff was very kind and helpful.
The coffee was great!
Good tasting water
The toaster only toasts one side of the bread. The eggs and sausage gravey were barely warm. I think it needs repair.
1.0
Some of the staff were nice. But they need more people to work!
The pictures are misleading. It really did not smell nice or look nice...and the bathroom was not what was shown. Oh. And a hot tub? Liars.
1.0
motel was clean was very sad my wife and I had this clean
was fighting and foul language all night long outside our room and banging o. Our door from the fight scene foul language. Won't stay there again.
2.0
We left before breakfast was served.
The room was extremely dirty. Stains in the bed, all over the carpet. The fridge froze everything in it and exploded pop cans I had put in. We were only given one bath towel for 2 people. But the absolute worst part was the frame hadn't been put on the bed correctly and there was about a 4 inch metal piece that stuck out from the bed. It was covered by the bed skirt so I didn't know it was there until I tripped over it in middle of the night severely bruising my leg and falling on my face. I thought I had been shot it hurt so bad and took me several minutes to get up and turn a light on to see what I tripped over. It could be extremely dangerous for someone. I'm thankful my child hadnt caught it. I stayed here the night before a trip and I could hardly walk through the airport the next day from the pain and I am fairly young. What a great start to a vacation.
8.0
great location
quiet
limited breakfast
breakfast hours should’ve longer
6.0
Room cleanliness and location
Staff and lack of customer service for guest!!!!
5.0
The room had a very musty smell
7.0
quiet little hotel
microwave in room was broke
5.0
Previous guest items in the refrigerator.
Carpet is kinda nasty
Not sure the bed sheets had been changed or been washed well
8.0
The check-in lady was nice. The bed was comfortable.
The floors were really slippery going in the room, and the bathroom was slippery as well. We mentioned this to the front desk as we were leaving, and she giggled. Also, we were going to let her know about the lotion being used, but due to the fact she giggled about the slippery floors, what was the point. There was nothing in the bottle.
8.0
quiet
No complaints
10.0
It was very clean and comfortable. The location was excellent. Your staff was very friendly. Great selection of channels on the TV. And it was very quiet and relaxing.
Breakfast!! I had to heat my food in the microwave. The selection could have been better. The coffee was very weak.
1.0
The manager was very nice and professional.
I had ants in the room and the day staff did not accommodate by switching my room. They said they could not do anything about the ants.
1.0
Nothing. Hotel pictures were VERY deceiving.
This place is dirty. Their were what appeared to be blood stain on bedding, curtains and lamp shades. Fraying carpets and beat up drywall. The hallways smell like stale cigarettes and you could hear people screaming (fighting) inside of their rooms. We only stayed long enough for us to book another room. Save yourself the headache and book somewhere else.
7.0
The continental breakfast was ok.
Had to keep getting my door card reset every time I left the room.
No face cloths in the room.
7.0
Rooms we’re really spacious, and clean. Breakfast was good, and loved the strawberry waffles!
Went swimming for short period of time. We were the only ones in there, and as we swam we noticed there was tons of hair floating in the pool, and getting all over us. The pool facility itself didn’t appear to be maintained very well as there was also trash, articles of clothing, dirty towels at almost every table.
8.0
check in was fine. bed was in need of new springs
the rear door entry was not working properly had to walk around building 3 times for entry.
4.0
the rooms were nice
the pool was cold and had a ton of floaties in it and there were stains on one the of beds in the room
6.0
indoor pool and close to fun attractions
the hot tub has been removed and their site doesn’t reflect that
1.0
Didn’t have didn’t stay walked in to the smell of weed and very uncomfortable feeling food splattered all over the walls rooms were not what they said in the details pictures were not of the hotel listed
Everything the details in the booking were a straight up lie
5.0
The shower was amazing and the beds were comfortable
There is no hot tub anymore which was upsetting. The gym has only two machines and was dirty .. The pool had bugs floating in it... Staff wasn't very friendly
1.0
Cold breakfast buffet selection was OK...
No "fitness suit" as advertised.
No sauna or spa as advertised.
Unclean pool area - very small pool.
Shower was damaged and not cleaned properly.
Staff were unhelpful and unprofessional - just didn't care and fobbed me off, refusing to address any of this and lied to avoid refunding me. I'm now in a process with my booking agent to try and get some money back.
Definitely not worth the cost of the room.
6.0
Thin walls and a howling sound outside. Mattresses were pretty worn out too
10.0
Breakfast was great,there a very nice well dressed lady making sure things were clean and tidy and she made sure there was plenty to eat.The hotel is much quieter than the last time we were there .Our room was clean,the beds were comfortable and we slept well.We have no complaints.we will stay again.
No complaints
Perguntas frequentes
Quanto custa este hotel em comparação com outros em Kentwood?
O preço médio de um alojamento em Kentwood é de R$ 646 por noite. Este alojamento é R$ 304 mais barato do que a média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em Sleep Inn & Suites. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em hotel?
Sim, está disponível uma piscina para utilização em Sleep Inn & Suites. Aproveite a água!
Sleep Inn & Suites permite animais de estimação?
Sim! Este hotel é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Sleep Inn & Suites?
Encontramos 11 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette e internet/wi-fi.